Rating Summary

1-12 of 12 reviews Show most helpful reviews first Newest first

 

Community Level 6mikeydred

mikeydred

Out of this world Service

AdvantagesGreat Value and Good Service

DisadvantagesNothing

"This op is more about the company that the web site. The web site is not very good but the company is excellent, so all the "poor" ratings are based on the the website but the excellent ratings are for their products and services. I've dealt with Computer Orbit for a few years. They have a web site that tells you where they are what they are and has a couple of out of date price lists on and no online purchasing option. It's at http://www.computerorbit.co.uk/ Anyway ..." Read review
19.03.2001

Ciao members have rated this review on average: very helpful

Great Local Business

AdvantagesGreat service, helpful staff

DisadvantagesNone

"We have been dealing with Computer Orbit for a number of years now and always find their staff to be friendly and helpful. Whenever we have dealt with them in person they have been happy to help and willing to give in-depth advice on products. On the few occassions we have asked for something which is unavailable or out of stock they have been able to order the item(s) in for us within a matter of days. In our time dealing with the company we have ..." Read review
24.05.2012

Ciao members have rated this review on average: helpful

Community Level 1ComputerOr...

ComputerOrbitExCustomer

Poor Customer Service

Advantagesprices aren't too bad, pretty fancy shops

Disadvantagesnot honouring warranties, inaccurate advice

"Tried to return a defective 250Gb hard drive well within warranty period (5 months and 15 days), they didn't have any in stock which is fair enough, but the manager then claimed the item had lost value during the time I had it (!!!) They have offered to replace the item with a bigger capacity 500GB drive if I agreed to pay an extra £26.. the thing is I already paid £38.99 for the 250Gb drive, so the total cost to me would be £64.99.. they sell ..." Read review
18.03.2010

Ciao members have rated this review on average: helpful

Community Level 1fairtradin...

fairtradingplease

Computer Orbit worst customer service EVER

AdvantagesNone that I can see

DisadvantagesEverything - poor service, no refund, unhelpful arrogant staff, rip off artists

"We bought an AOC monitor from this crowd of rip-off artists who call themselves Computer Orbit this week and found that 1 - it had dead pixels and 2 - the touch screen function was not operating as it should. We returned it the next day and got nowhere - the staff were extremely unhelpful bordering on arrogant. They said that they could not refund us as pixels are not a fault. Well that's just rubbish!! Of course it's a fault the item wasn't perfect ..." Read review
14.08.2010

Ciao members have rated this review on average: somewhat helpful

We have been dealing with Computer Orbit for a number of years no

Advantagesgood price

Disadvantagesno

"We have been dealing with Computer Orbit for a number of years now and always find their staff to be friendly and helpful. Whenever we have dealt with them in person they have been happy to help and willing to give in-depth advice on products. On the few occassions we have asked for something which is unavailable or out of stock they have been able to order the item(s) in for us within a matter of days. In our time dealing with the company we have ..." Read review
17.09.2012

Ciao members have rated this review on average: somewhat helpful

Great local business!

AdvantagesGreat local service

DisadvantagesNone, really!

"I've been using the Gateshead store for maybe 10 years, and keep going back for several reasons, based mostly around service and cost. Prices are so competitive that I've virtually stopped shopping around online: at worst the difference is REALLY minimal, and even then Id rather deal locally and walk out with a box, than with some anonymous trader online who can offer little help if needed. I also like the fact that very often I can access new technology ..." Read review
03.09.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1lovecomput...

lovecomputers

excellent service

AdvantagesLocal store, cheap prices and excellent customer service.

DisadvantagesCan not think of any.

"I have been a computer orbit customer for years. I have to say excellent customer service and returns. I returned a faulty 500gb hard drive (less than six months) and they did not have it in stock and i was given an option to upgrade to 1TB which i did for extra money. I thought that i should not have to pay extra money as they should replace it with simillar or refund. The manger explained to me that we can either refund or try to get a same size ..." Read review
23.03.2010

Ciao members have rated this review on average: somewhat helpful

computer orbit

Advantagesgood information and web site

DisadvantagesHaving to type 120 words

"The service was really good with friendly helpful staff who were on hand to help but not intrusive. There is plenty of options and choice and a good range of prices. I also like the website which is easy to use unlike some others I’ve seen. This has nothing to do with computer orbit but ciao will only let me submit this review with at least 120 words. This is more like writing a short story then writing a review. aa aa aa aa aa aa aa aa aa aa aa ..." Read review
27.07.2012

Ciao members have rated this review on average: not helpful

Community Level 0Wayne_A_Lo...

Wayne_A_Logan

Excellent Shop

AdvantagesOpen Sunday

DisadvantagesNone

"Lucky for me they are just around the corner and very handy, Prices are great with a massive range of parts makes for a great PC upgrade experience, they also sell fully built machines at very competitive rates and the best part you can decide what you want in them and how much you want to spend. Lucky for me they are just around the corner and very handy, Prices are great with a massive range of parts makes for a great PC upgrade experience, they ..." Read review
08.05.2012

Ciao members have rated this review on average: not helpful

Excellent

AdvantagesPrice

DisadvantagesNone

"Been going here for years. Great knowledge and competitive prices. Last order was placed and delivered in the same day. Service is excellent with staff aways happy to help. A vast product range is stocked, first place i go to for my computer needs. Been going here for years. Great knowledge and competitive prices. Last order was placed and delivered in the same day. Service is excellent with staff aways happy to help. A vast product range is stocked, ..." Read review
17.06.2012

Ciao members have rated this review on average: not helpful

newlink 5 port gigabit network hub, neat little unit

AdvantagesSmall size, neat unit, black in colour so blends in with other componants, plug and play

DisadvantagesOut of date instruction manual

"Bought this hub to expand my home media system, it sits on the tv stand and I bought this because of it's very small and neat size, also because it is a gigabit switch and works seamlessly with my exsisting home network. It connects to the plasma tv for skype/internet sevices, the freesat hdd/bluray recorder and the media centre pc. Auto detects the gigabit devices and configures itself accordinly to achive the fastest speed posible. My only minor ..." Read review
08.07.2012

Ciao members have rated this review on average: not helpful

computer orbit web site and staff at shop

Advantageseasy navigation links, clear intuitive site layout, not too cluttered

Disadvantagesperhaps the site is a little slow at times.

"When looking for a new laptop, I found the staff member (Tom) at Computer Orbit (Gateshead) extremely helpful. He answered all my questions about the components of the laptop without making me feel at all intimidated. He was patient with me and explained everything including what features were most relevant for my use, and perhaps more important those features that I would not use, so a more simple laptop might be a better choise for me. The shop ..." Read review
03.05.2012

Ciao members have rated this review on average: off topic



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