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Community Level 4Kes30

Kes30

Dabtastic UPDATED OPINION CHANGED

AdvantagesCheap, fast delivery, plenty of stock.

Disadvantagesreturns policy is pants, no decent communication

"...to do an op about Dabs.com some time ago as I have read many negative opinions and decided to balance them a little with my own positive experiences of the company. Dabs.com is a mail-order computer dealer which has been established for about fourteen years. These days they also sell some other electronic goods such as televisions, stereos etc but still deal mostly in computer hardware, software, peripherals and consumables. The company is based ..." Read review
24.02.2002

Ciao members have rated this review on average: very helpful

Community Level 7andycharger

andycharger

Competitive but an ugly website

AdvantagesGood prices, good selection

DisadvantagesUgly site

"How can I get to it? -------------------- Easy. Log onto www.dabs.com What does it sell? ------------------ Well, just about anything Computer orientated really. In fact, its not just solely a PC supplier. It also sells TV`s,DVD, Stereos and Mobile phones too. You name it they have it. All arranged into the relevant product sections such as scanners, Mass Data Storage, Memory and Processors. Not only do they have these products but an ..." Read review
27.11.2001

Ciao members have rated this review on average: very helpful

Nik naks for your PC

AdvantagesMassive stock list, good email contact, competitive prices

DisadvantagesHelpline takes ages to get through

"Dabs.com is basically a mail order firm that has embraced the technological marvel that is the Internet and has adapted its business so that it is now entirely online. What this means for you is that the company is already well established, and is fundamentally much more sound than a new fly by night internet company set up to make a fast buck. So, when you order you have the extra peace of mind knowing that this company has been delivering to people ..." Read review
10.08.2001

Ciao members have rated this review on average: very helpful

Community Level 2slinkysteve

slinkysteve

Great company, good value but shame about the site

AdvantagesA lot cheaper than on the highstreet

DisadvantagesPoor web design

"On the pure strength of other reviews and an intense desire to spend vast quantities of cash I visited Dabs.com. I was searching for a particular product, a Microsoft optical mouse thanks to a particularly bad mouse which seemed to be possessed by a kangaroo (i.e. it jumped across the screen). To a novice Internet user this site is particularly overwhelming, I do a lot of work involving the Internet and even I found this web page hard to navigate ..." Read review
21.02.2001

Ciao members have rated this review on average: very helpful

Community Level 2mjhenderson

mjhenderson

perfect delivery

Advantagesdelivered the right order at the right time to the right place

Disadvantagescompulsory storing of credit card info

"I recently visited dabs.com to order Paint Shop Pro 7 after reading the reviews on Ciao. I preferred it to the Jasc website as I was given a competitive price in pounds sterling rather than US dollars which would have been subject to the exchange rate. As with all websites I have used to purchase things, you first need to set up an account with dabs.com. I was happy to do so, except that part of the process was to set up a method of payment. Basically, ..." Read review
07.08.2001

Ciao members have rated this review on average: very helpful

Community Level 2nadams

nadams

Dabs, great products, poor deliveries

AdvantagesCheap products

DisadvantagesUnreliable deliveries

"...in perfect condition. To conclude, dabs.com provide a very reliable service, offering high quality products at very reasonable prices. However, my only criticism is that the delivery times can be unpredictable, although this is outweighed by the free delivery. Therefore, the reasonable prices, coupled with the free delivery charges make dabs.com one of the most competitive online retail outlets available. ..." Read review
06.07.2001

Ciao members have rated this review on average: very helpful

Community Level 3leematthews

leematthews

Knocks jungle of it's block

AdvantagesLow prices, fast delivery, good design

DisadvantagesDon't give consignment number

"Until I found DABS.com the only place i really shopped on the internet for computer goods was jungle.com - little did I know what I was missing out on! ~THE SITE~ The site itself is quite basic , which means it is easy to navigate. The front page usually contains a few special offers, and links to all other sections of the site. ~FEATURES~ The key feature of dabs.com is delivery and prices. They have the lowest prices I can find on most ..." Read review
12.07.2001

Ciao members have rated this review on average: very helpful

Community Level 3fairypanca...

fairypancakes

WOW a PC Store that fits on your computer screen

AdvantagesThere are no slip ups, and they mean what they say, you'll get that new computer in 48 hours delivery free of charge.

DisadvantagesThere really is too mcuh to choose from!

"...nothing new, e-shopping. But when Dabs.com really make it worthwhile, you kind of realise that is wasn't such a bad invention in the first place. The theory of all such websites is that you search among thousands of products to find the one that you want, choose a way to buy them, and then they turn up on your door the next day. But realistically most web sites that you can buy products from just dont work like that. The usual outcome is that you ..." Read review
01.02.2001

Ciao members have rated this review on average: very helpful

Community Level 1Guru

Guru

Dabs the online retailer

AdvantagesBig range

DisadvantagesPoor customer service

"To start with, I want to say that my past experience of Dabs has been positive in that the information provided has been correct, the despatch has been prompt and problems dealt with adequately. Unfortunately, this is not how many companies operate and, therefore, Dabs has seemed to stand out from the crowd. However, my latest experience with Dabs is the worst I have had with any company ever, online or not. Pre-purchase information, either in ..." Read review
06.06.2001

Ciao members have rated this review on average: very helpful

Community Level 1RichHobson

RichHobson

Where is the Customer service?

AdvantagesGood website

DisadvantagesThey just don't give a damn once it's left the buidling

"I wanted to buy a digital photo frame for my partner and since I'd heard of DABS before (I used to work for a hardware reseller) ,and the price was very keen, I thought I'd give it a try. That was my first mistake and one I won't make again, not with DABS anyway. I ordered my frame and checked out, adding a delivery address so that it would come to work rather than home. My second mistake was not fully checking the confirmation email which ..." Read review
06.02.2007

Ciao members have rated this review on average: very helpful

Community Level 1smn198

smn198

One of the best but not without it's faults

AdvantagesLarge stock range and good availability of products

DisadvantagesLike most other stores of this kind the staff have a very limited knowledge of the items they are selling

"...have been a customer of Dabs.com for a few years now and during that period have made many purchases. I keep returning due to their good customer service, prices and web site. Dabs.com is cheap and in many cases the cheapest site of its kind. It is usually amoung the first to get the latest products. I’m sure this is helped by the fact they are the largest consumer IT e-tailor in the world outside the USA. The web site is among the best I have ..." Read review
04.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2Ray45

Ray45

Blows PC World out of the sky

AdvantagesExcellent site; Staff friendly, helpful and knowledgable; Vast range of stock; Top quality products

DisadvantagesNone

"...do I start? NOT good). Dabs.com also has a lot of comments here, but for entirely different reasons. This company is great. We found Dabs by mail order initially, in computer magazines (it appears they are quite long-standing for a computer company). We tried them for a few items and were pleased with the service, prices and stock – but not the delivery charges. They were a bit steep. Eventually we noticed in one of the adverts that purchases ..." Read review
05.01.2001

Ciao members have rated this review on average: very helpful

Community Level 1markgarland

markgarland

Be wary of delivery times

AdvantagesThe price is right

DisadvantagesThe delivery is not

"You would have thought it was the simplest thing in the world to process an order for a standard product (in my case a Videologic Digitheatre). You take the order, pick the item and throw it at your courier. A one to three day delivery, according to dabs, for items in stock. My item was in stock. Almost a week later, I'm still waiting and dabs say it will probably take another four or five days to get it out of their warehouse. Why? According to ..." Read review
27.01.2001

Ciao members have rated this review on average: very helpful

Community Level 1ipenning

ipenning

Dabs.com are cheap, but at what price?

AdvantagesVery Cheap, wide range of products

DisadvantagesDire customer service, no telephone support

"...prices. Unfortunately, my recent experiences of Dabs.com have led me to conclude that , no matter how cheap they are, I will never shop with them again. Shortly before Christmas 2003, I ordered a Dabs value MP3 palyer for my nephew. A few weeks later the player developed a fault. I have no problem with this - I have worked in IT for many years, and I know these things happen. It was Dabs response to the issue that appalled me - or rather, their ..." Read review
27.09.2004

Ciao members have rated this review on average: very helpful

Community Level 4psrose78

psrose78

Worth a dabble

Advantageskeen prices, good range of products, delivery options

Disadvantagessome horror stories, not always cheapest, small order surcharge

"...a lot of people know, dabs.com used to be Dabs Direct, a mail order company, but now the company is fully web based and in the Top 20 UK computer dealers. Where does 'dabs' come from? Well, after a quick search of the FAQ's it appears that it is a combination of the initials of the two founding partners, David Atherton (the managing director) and Bruce Smith (long since departed to do other things). Not particularly dynamic, but then again IKEA ..." Read review
30.05.2002

Ciao members have rated this review on average: very helpful



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