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Reviews - directferries.co.uk

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Not for me

“DO NOT BOOK WITH THIS SITE”

published 06/03/2009

routes, choice of operators,

poor website, poor customer services, bad online t...

I recently tried to book a ferry crossing with these guy’s and their booking engine repeatedly crashed at the payment stage. Little did I know the booking had actually gone through without any warnings! Their customer support services are rude and were not helpful with trying to cancel the...

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Not for me

None

No Customer Service.

We had a horrible experience with Direct Ferries. They were supposed to notify us of a change in the Ferry Schedule as noted in the DESCRIPTION section below. Because they weren't notified, we weren't notified. Belearia, the ferry company, claims that they sent me an SMS notifying me of the...

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Not for me

published 25/08/2008

Ticket dates not as booked. They refused to change it. This is a rip off. Avoid at all costs. I believe there website was faulty , but they are not iinterested

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Not for me

None

Too many to list

I made a simple mistake with a booking on the direcferries.co.uk website. On calling them immediately afterward, they refused to refund my money saying that I was within the 7 days of travel. It is terrible customer dis-service, and has left we with a sense of being cheated. Trying to save the...

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Excellent

“Outstanding Customer Service”

published 15/04/2013

Quick, definately cheaper than the operators websi...

Nil

I have only recently started to use directferries and would recommend this company to anybody. I had to book last minute ferry travel to Ireland due to a family bereavement. I was able to make a provisional booking for £265 for a return trip from Cairnryan to Belfast with Stena late one evening...

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Excellent

Easy to use website, Friendly staff, Compassionate...

The hold music was a bit naff

I don't usually write reviews, but after the service I have received from Direct Ferries today I have no hesitation at all. My husband and I travel by ferry on a regular basis and we came across Direct Ferries online. Knowing full well that they are an agent, we trusted them with our travel plans...

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Super

Nice comparison feature

Not sure if i like the site deisgn

I think this site may have changed recently because I had used it a while ago but now it suggests other ferries and show you the prices. Just thought that was a cool feature cos I got a cheaper trip out of it. There are all sorts of comparison sites out there but this is the first one I found to...

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Excellent

Excellent website, fantastic customer services, re...

None

I booked a few months ago to travel on the Swansea to Cork route via Direct Ferries. I received a call last night from their customer services team advising that the operator that ran this route has now cancelled all sailings and is only offering refunds! At first this news worried me, but the...

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Excellent

Range of ferries, port information, helpful call c...

They should do flights as well!

I was recently given the task of booking a road trip for me and a couple of friends from the UK, through France and Italy and finishing in Greece...then back again. As you can imagine, a number of ferries were involved, and with lots of choice, it was difficult to know where to start. Thankfully...

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Excellent

“Directferries”

published 08/04/2011

Easy ferry bookings

-

Before Christmas i booked a daytrip with Direct Ferries to Calais from Dover to stock up on my christmas alcohol i do this trip every year but never have used this website before. Useing Direct Ferries website was very easy to use as im no computer wizz this was very helpful to me to find the...

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Super

Discounted tickets, nice comparison site

0871 phone number (everyone does now though)

Used direct ferries to book my trip to Amsterdam that i'm taking in July after a friend on their email list passed me a discount they had of 25% cheaper than the ferry operator themselves. Booking system was quite easy to use and allowed me to see the difference in prices from one date to the...

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Question

published 29/01/2013

do we need car registration when booking
Open question Answer

Answer

published 09/02/2013

No it is not required to register before booking .. registration is done only after booking the car ... whats the use of resgistering a car if you have not bought it . registering details can be known from the car seller