Rating Summary

1-3 of 3 reviews Show most helpful reviews first Newest first


horrible service, item out of stock, never arrived after payment


Disadvantagesout of stock items listed online as if they are in stock, no respect for the customer, false claim

"I ordered a double bass case and a couple of other bits, but the crucial part was to get the case in time before leaving because i had to take it with me. The order was placed on December 3rd... Here is an e-mail that i wrote on December 13th : Dear Sir/Madam What is happening with my order? It has been 10 days since it was placed. the items should have arrived after 3 days. It is still processing. I am going on my holiday very soon and i will ..." Read review

Ciao members have rated this review on average: helpful

Community Level 2bobbob455



AdvantagesNone that I can think of

DisadvantagesWorst customer services ever, not cheap, charge for next day delivery that never arrives

"This company are a nightmare to deal with. They offered me next working day delivery at extra cost, which I accepted, unfortunately, to this company, next working day delivery actually means at least 4 working days delivery.I ordered my things on 17th feb, now 22nd feb & they have still not arrived. I have contacted their 'customer services dept' & been fobbed off.DJM music claim that it is not their fault as the guitar I ..." Read review

Ciao members have rated this review on average: somewhat helpful

Community Level 1guitar_jam...


Great product, great service!!

AdvantagesFast Delivery, Great quality product, Great value for money


"I ordered a Tiger music stand late one Thursday afternoon and it arrived 10am the next morning!! Now that's what I call superb service. The quality of the stand was far greater than I expected considering the amazing low price. In the past I have purchased well known branded stands, but this tiger stand certainly looks far bulkier than those. I look forward to gigging with this stand. Looks like it will last a few years which is fantastic. I would ..." Read review

Ciao members have rated this review on average: somewhat helpful

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