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Not for me

“E-Nightmare”

published 15/04/2008

Affordable

Poor customer service, shady pricing tactics

E-dreams is more like e-nightmare. Lesson Learned: I would only use this site to set price benchmarks and deal/negotiate directly with air carrier or hotelier or go to a different agent. Pros: May offer some of the most affordable prices on-line Cons: Worst customer service I have ever had, shady...

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Not for me

Sometimes able to find a cheap fare

HORRIBLE customer service; DECEPTIVE pricing which...

Upon booking a flight ticket on eDreams, I received a message confirming my reservation but also stating that there was a problem with my credit card. The message went on to say that either: (a) the payment would process and I would receive my flight ticket -or- (b) I would receive an email...

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Not for me

None

Not accountable, very poor customer service, take ...

I booked a flight for my mother in law from Amsterdam to London return through eDreams and received confirmation of the cost on email. eDreams then proceed to use my credit card details to book the outbound flight with BA and the return with Easyjet, followed by an admin fee. The problem was that...

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Not for me

none

not responsible, not reliable, they play with peop...

Hello, I would like to share my experience and advice possible future clients of EDREAMS about the service this company is offering to its clients. On 9th May 2013 I booked a flight with EDREAMS for the 26th June, this flight was composed of 3 segments. On 30th April I was informed that one of...

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Excellent

“EDREAMS for the real truth”

published 05/03/2001

Easy site to use and cost-free

some opinions may not be very good

WWW.EDreams.com is a very busy web. It not only allows you book holidays, hotels and car hire etc.. BUT it give you very good personal opinions on where you are going. I was recently going to Rimini, Italy and although I had been before many years ago I couldn't remember what area was best...

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Excellent

Your Own Personal Rep.

None

I discovered the website edreams via a link from Lycos. Originally I just played their passport competition but then decided to actually investigate the site. The most noticeable thing about this site is that there are onsite reporters. So, if for instance you want to go to Mexico you can e-mail...

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Not for me

“Bad First Impression”

published 04/01/2012

Multiple search engines, Ability to compare prices...

Does not work

I saw eDreams banner on my way back to Airport (I don't even remember which city it was). So taking in consideration that I travel a lot some discounts and cheap offers would be great for my budget. So I've decided to use it for my future trips. Sadly I was not so pleased after two recent failed...

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Not for me

“Not recommended”

published 13/04/2008

As they never fulfilled any booking I made I can s...

Same as above

I have been trying to use eDreams for booking flights to get home from a longer vacation in Mexico but they consistently failed to provide a solution that actually works in reality. Their online booking system offers solutions that eDreams later tells me are not possible. Either it's not possible...

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Not for me

“AVOID AT ANY PRICE”

published 23/12/2009

The only one that did not seem to have a problem w...

Rudest customer service plus price is not the best...

I was desperate because I tried 2 online travel agencies and none of them could get me tickets from Athens to Santorini. So, I came across edreams. Rudest customer service I have ever had. One girl was half screaming at me over the phone and when I told her that, she said she was sorry at first...

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Satisfactory

Cheap

Customer Service is terrible/flight booking issue

We used to use them all of the time to book flights to Germany until we booked one for out friend to fly to the UK. When she came to return home there was no return flight booked, just a one way ticket into the UK, even though the booking confirmation from edreams stated a return flight. She had...

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Not for me

“eDreams.co.uk - eNightmare”

published 19/04/2010

NO ADVANTAGES - FAKE SITE

LOSS OF MONEY, frustration, grief

This is a SCAM site - I cannot remember how I came across it but it was during a search for cheapflights Athens - Mykonos return. I purchased 2 return tickets on 18.04.10 (£152.20ea) and received a confirmation email. 9 mins later, I received an email stating my bank card had refused the payment...

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Not for me

“Edreams.com”

published 12/06/2008

None

Online piracy

I booked a flight from Malaga Spain to Barcelona Spain with Edreams. I received a confirmation number and then went to the airline I was flying to verify I was actually on the flight. I wasn't allowed to use the confirmation given because I was not the person who booked the flight. Back to...

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Not for me

published 25/11/2008

e-Nightmare continues. I used eDreams to book a ticket for my niece. Because I was booking for a third party the asked for a wire transfer to pay for the booking and needed the transfer ASAP to insure the reservations at the price. I worked with lighting speed to accomplish the wire transfer, no sooner did I accomplish the transfer then an e-mail from eDreams stating they were unable to book the flight. I asked that my wire transfer be refunded. It is now nearly a month later with over 21 e-mails and I still have not recieved my refund. I'm investagating legal action to secure even a partal refund. Highly recomment use this company at your own risk.

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Excellent

published 19/03/2008

They charged my credit card over 2,000.00 dollars for a 700.00 dollar flight. the charges that were left on my credit card did not even equal the amount confirmed to pay. Nobody has gotten back to me and I dont speak spanish. I cancelled all the trasaction on the credit card. They wont return my emails either. The only reason why I used them was because they were a little bit cheaper than the airlines. I have missed my visitation flight with my son,because of the frozen account. DONT use EDREAMS. They will take out more that you expect to pay. WAY MORE. Even when I convert it to EURO's the charges still dont add up. EDREAMS is a scam!

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Not for me

“Worst Experience Ever”

published 13/02/2009

None.

TERRIBLE customer service. The company took 300 eu...

I tried unsuccessfully to book a flight with edreams. Customer service told me my transaction could not be completed because my debit card would not go through. Thus, no flight was booked. HOWEVER, Edreams still deducted 300 euros from my account which was not the price of the ticket I tried to...

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