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Helping Keep my Car Healthy Review with images

AdvantagesQuality Parts at Competitive Prices

DisadvantagesNone

"...inadequate stock levels. This is where Eurocarparts.com come into their own and is a website that I am glad I looked at, I started using Euro Car Parts’ physical shop at first, until I checked out their website eurocarparts.com and realised that literally everything here was 25% - 50% cheaper than buying the same items in store along with the fact there are regularly offers available meaning up to an extra 50% off is often available. For this reason ..." Read review
21.01.2014

Ciao members have rated this review on average: very helpful

So much potential to do be a great company. Advice Stay clear

AdvantagesCheap Parts

DisadvantagesParts always wrong, Website car search pulls incorrect parts, Cust Service Return policy Shocking

"I have been using Euro Car Parts for about 10 years now it has very good priced parts but I cant say I have ever bought anything thats been the correct part first time. (usualy buy clutches, brake disks, pads, exhaust and servicing items) Anyway I came across this website after searching to see if anyone else had bad customer service as today was the final straw for me. Last year i recommended Euro Car Parts to a friend who had a Mazda RX8 she ..." Read review
17.07.2012

Ciao members have rated this review on average: very helpful

Community Level 2Wile-E

Wile-E

How are they making a profit with prices this low

AdvantagesPrice, Quality, Service.

DisadvantagesShame they only do european cars!

"I posted an opinion about my Porsche 924 earlier and I mentioned Eurocarparts, so I thought it only fitting to add a review of them. I first encountered Eurocarparts almost a year ago when I started looking at buying a Porsche and someone pointed me in their direction to see what spare parts prices would be like. They company caters (as the name implies) purely for European car manufacturers, to be more precise the following makes are currently ..." Read review
30.09.2002

Ciao members have rated this review on average: very helpful

Community Level 2brambridge

brambridge

Wallet savers

AdvantagesGood availability, low price, good customer service

DisadvantagesSome pattern parts are of poor quality.

"Been using Euro car parts now for around six years. Started using because of the shocking prices VW were quoting me and have since used them for BMW, Renault and Porsche. On every occasion so far they have under cut main dealer prices usually by around a half. Nine times out of ten they have had the part i needed on the shelf and on occasions that they did not they have managed to get one in within a couple of days. Qualitiy is normally of ..." Read review
05.01.2005

Ciao members have rated this review on average: helpful

Community Level 1dlm4473

dlm4473

Don't be tempted by the prices !

AdvantagesCheap

DisadvantagesCrap Customer services, language barrier if you have to speak in person

"(online site) Great Prices on replacement parts but volvo dealer cheeper for genuine. Absolute pathetic customer services ! _ A ridiculous joke - 16 phone calls to fix a problem. Not including the numerous times they pick up the phone and hang-up before you can say a word !Still waiting for a managert to phone me back !!!!! even though told he would phone within 10 minutes ( told that 5 times! ) Apprently this company employs a from all ethnic ..." Read review
16.05.2008

Ciao members have rated this review on average: helpful

Community Level 1karion

karion

Service that you can trust

Advantagestop service at low prices

Disadvantagesnone that I have found

" I would recommend this company one hundred percent, not only do they carry vast stocks of spares and accessories for most makes of European cars and some vans but their prices are well below normal dealers and their service both over the net or on the phone could not be more helpful. Having used this company for some considerable time I have found them to be most reliable and in most cases they can deliver their products by the next working day thus ..." Read review
07.06.2001

Ciao members have rated this review on average: helpful

The parts never showed up.

AdvantagesGood looking homepage.

DisadvantagesNo service.

"Ordered few parts from Eurocarparts.com. I got an email about they received the order and I should call them and conform the sending and pay for delivery. I did that. Then days went by and no parts showed up. After one week I did not receive any parts, I spoke to a represantative on their chat and she said that the parts were sent by DHL. Then few days later I asked on same chat for the tracking nr. for the sending, but then the represantative admitted ..." Read review
19.11.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1Thescousel...

Thescouselander

Cheap......but v Slow and usually wrong

AdvantagesLarge variety of parts at a reasonable price

DisadvantagesSlow and sometimes give out the wrong parts

"As well as having the website, Eurocarparts have walk in trade counters dotted around the country - it is with these that I have the most experience. Yes, they stock a large variety of parts at a good price. The trouble is actually being able to buy them. If you go in to their shop expect to wait. There are usually very few people serving and they can take a while to find the items you need. Then, when they have found the item its sometimes wrong ..." Read review
03.09.2009

Ciao members have rated this review on average: somewhat helpful

WARNING, DO NOT GIVE THEM YOUR MOBILE NUMBER

Advantagesocassional offers on branded items

DisadvantagesI don't have enough space here...

"Euro car parts pass on your details to third parties... I'm disgusted, fair enough they have competitive prices but I just lost all trust in them. I recently prebooked items for collection on their website and I got a phone call to say my order was ready. Since that day onwards I've been getting non stop sales messages for payday loans etc... and the idiot keeps texting from a new number all the time... I'M PIIIISSSSSED... I know I didn't give anyone ..." Read review
14.05.2013

Ciao members have rated this review on average: somewhat helpful

Dishonest about stock and shipping times.

AdvantagesNone

DisadvantagesWrong stock, no delivery times honoured.

"Second time this has happened - they said it was in stock and it was not. Paid for next day and it didn't come. They were clueless. I could have bought from another company and it would have arrived. Last time I ordered brake discs. They said they were in stock and they didn't come next day as requested and paid for. I had to go elsewhere to purchase them. I would avoid them. Just look online there are plenty of cheaper retailers out there. ..." Read review
24.09.2013

Ciao members have rated this review on average: somewhat helpful

These Guys Have It

AdvantagesFree UK Delivery

DisadvantagesHad to find a Garage who would fit the part

"...was £42 less than Mercedes... eurocarparts.com done me a genuine Denso unit for just £166... Could not believe my luck, in stock, great price, next day delivery... One happy customer.. Only problem now is I need to find someone to fit it.. As I'm not as young as I used to be.. (66 years young) .. :) ..." Read review
20.03.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1bjfkdf

bjfkdf

AVOID AT ALL COSTS

AdvantagesNONE

DisadvantagesTERRIBLE CUSTOMER SERVICES

"This company advertise big promises, such as a one year guarantee on there TURBOS. DO NOT BELIEVE THEM. I bought one which with all the ancillaries cost over £300. I bought this turbo as it was advertised as warranted for 1 year. I had the turbo fitted by a competent and proper mechanic, not a friend but by a trusted and proper mechanic. After 5 months the turbo went wrong so I had it removed and the turbo was 'smashed to bits'. When I contacted ..." Read review
14.03.2011

Ciao members have rated this review on average: somewhat helpful

never use euro car parts

Advantagesnone

Disadvantageseverything

"I bought an exhaust system from euro car parts which 2 of these items out of 3 were wrong. at first i found out the centre part was wrong so i took this part back to the Edinburgh depo and recieved a refund as i went to another place to get this part. i then tried to fit the cat and surprise surprise it was the wrong part aswel. i tooke the car to a garage and straight away they told me it was the wrong part so i phoned euro car parts and i was assured ..." Read review
23.03.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1G_Frog

G_Frog

Charged for shipping and item not delivered.

AdvantagesNeeded something to do with all my free time

DisadvantagesCustomer service is rude and not helpful if they reply at all

"Euro Car Parts charged my credit card $60 without my approval to ship a $40 item the size of a pack of gum. I noticed the charge about 1 week after the order and tried to find out when and how it was shipped. I was first told standard shipping charges were double what was shown on their website but they still didn't tell me if or how it was shipped. Since I never received anything and didn't know if it was shipped I needed to buy the part elsewhere. ..." Read review
15.03.2006

Ciao members have rated this review on average: somewhat helpful



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