htfr.com (Hard To Find Records)

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Reviews - htfr.com (Hard To Find Records)

UK Online record shops Hard To Find Records are suppliers of dance music, rare vinyl, deleted vinyl, house music, techno music, dj records, dj equipment, turntables, mixers, headphones, speakers, dj pa...

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Excellent

“Seek and You Shall Find”

published 13/03/2008

An excellent service is offered, cheap postage on ...

Some records may never be found, they're just too ...

Hard To Find Records was originally set up in Birmingham in 1991. The store is located at Vinyl House, 10 Upper Gough Street, Birmingham, B1 1JG, and for a long time now they have been selling online also. The great thing about Hard To Find Records is that a lot of the records they stock are no...

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Satisfactory

“100,000 records”

published 07/09/2001

100,000 records

Poor service both on-line, and in-store

Hard To Find Records (HTFR) is one of the largest record stores in the world, and is based in Birmingham. It opened in 1991, and supplies all forms of house, garage, techno, trance, hardcore, drum & bass, hip-hop, electro, soul and disco. They currently have a choice of 100,000 records in store...

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Excellent

“HTFR”

published 30/01/2007

AMAZING SELECTION OF DJ ESSENTIALS

I DONT HAVE ENOUGH MONEY TO SPEND THERE!

HTFR have everything a dj needs on one site and in their fab DJ megastore. What's great is they always have exclusive products on offer at stupid prices that you will be har dpushed to find anywhere else. There website is so easy to use with a complete divide between gear and tunes. you can check...

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Not for me

“Legal action against HTFR”

published 22/05/2009

Good website with good range of products

EVERYTHING related to their service

I am an online shopper for more than 10 years. I use similar websites like musicstore.com or recordcase.de and never had a problem. I wanted to try a UK website, because of the recent GBP alteration and decided to try HTFR, which seemed very proffessional. I can now see I'm dealing with the...

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Excellent

Great Range of Records - Good Customer Service

Too far away from me to visit!

The range of CDs, records, tape packs, t-shirts, needles, decks, gadgets etc.. is amazing. The prices aren't too much and the service I've received has been satisfactory everytime. Only once out of probably over 50 orders has a record been lost. This was quickly sorted by a friendly customer...

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Good

Large selection of vinyl & products

Expensive

This store is one of the biggest mail order specialist vinyl shops avaliable to DJs to date. There is a huge selection of vinyl, and an ever expanding product range. However it is based in Birmingham, and I am based down sounth, near Dartford, so i have never actually set foot inside the store...

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Super

“Good online record shop”

published 08/02/2005

Really good selection of vinyl and equipment for a...

It is quite expensive

I first looked at hard to find.com about 3 years ago, this was before i really started getting into Djing but was still very interested at first, i found the site very easy to navigate and looking at the amount of vinyls they had i was amazed. Now a days i have my own decks and as any dj would...

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Not for me

I have no positives from this only wasted fuel and...

Hard To Find is quick to take your money but not t...

I purchased some DJ equipment (Denon DN-HS5500) from Hard To Find Records store. After testing the unit it home it was apparent there was a fault with the software on the unit. Looking on the internet also confirmed that hundreds of other people have discovered these software faults which are yet...

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Not for me

Nothing I can think of.

Incompetence, indifference to customer concerns, n...

I ordered from these people after seeing that the product was available, online, at their website. I phoned them to confirm that they did indeed have it in stock and they assured me they did. Later, an automated response email arrived to say that they were out of stock and that it would be a two...

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Not for me

published 22/08/2008

They charged 600€+ for production gear from my card the day after my order. After almost 2 weeks I had to contact them to find out that the items were out of stock. They kept delaying the delivery and left me hanging for 2 months until I finally canceled and requested a refund. Im waiting for the money. Customer service is poor and it seems that they dont care at all about their customers.

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Excellent

“HTFR SORTED ME OUT”

published 19/07/2007

Friendly Service, Good Parking

none

Recently I decided to upgrade my mobile disco show. After surfing the net and trawling ebay I found a shop called Hard to find records in Birmingham, as I live in Staffordshire I decided to brave the m6 and take a trip down to purchase some new disco lights. On arrival I found the store to be big...

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Good

“HTFR for equipment”

published 09/12/2008

Large catalog also for equipment, low price

Customers can't see if items are in stock

I ordered a piece of equipment from HTFR, and it turned out to not be in stock. They had to order with their supplier which - luckily - did not take too much time. Still, I think they should show it on their web shop when an item is out of stock. I prefer to order only items that are in stock so...

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Not for me

published 21/05/2008

Very bad customer service. Ordered a CD player on-line. Delivery time was stated to be 2-5 working days. Called after 2 weeks to ask about the status of my order. They told me that the cd-player was out of stock and told me to wait for 7 working days. That seems to be the standard answer when you call customer service. I have tried that for over 2 months now and still no cd-player. I have cancelled my order, but still nothing seems to be happening! They just give you the same standard answer: Wait for 7 working days... DON'T BYE ANYTHING FROM THEM.

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Satisfactory

Vast selection of records and equipment!

Poor online service and webiste!

HTFR can boast the probably the biggest selection of dance music vinyl AND DJ equipment in one place on the web. They also offer a service where by they can search for a particularly difficult to find record, and then e-mail you when they have it. While these are two excellent aspects of the...

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Not for me

published 13/02/2008

I have recently ordered some headphones from this website. I was spurred on to the company policy of "All Orders Are Dispatched Within 24 hours" So i thought 'Great, That'll do great for my set on firday" It's now wednesday, no time for me to get the items, Not getting a response from the company. VERY bad service. I wont buy from there again.

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