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Reviews - mobiles.co.uk

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Excellent

“Mobiles.co.uk EXCELLENT!!!”

published 04/08/2008

Everything

Nothing as yet

After reading reviews for this site it seems that not many people who have had a good experience have written anything so here it goes!!! I ordered my band new shiny pink samsung g600 on Thurdsay 31st July at 3:00pm. The package includes a JCV Tv, 1200minutes and 600 txts for £45.00 a month. I...

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Excellent

Excellent range, excellent deals, network unlocked...

0871 phone number, slightly clunky website

I have now bought 4 different contract mobiles from this site over the last few years and each time the service has been excellent. They are a part of the Carphone Warehouse, so it's part of a big and reputable company which offers some peace of mind. Each time, they have promised next day...

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Excellent

Quick, easy to contact, friendly, free gift

none.

Mobiles.co.uk - love it. ordered my new phone with free wii. bit apprehensive due to the poor reviews - but thought it was worth a try based on the free gifts being delivered WITH the phone. Phone ordered Friday - Sony K810i. £35 p/m, 600 mins and 500 texts. The order went through, but I didn't...

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Not for me

Get a mobiles phone next day with a free gift

up to hour wait to get through to their support, t...

I have been with O2 for years and decided to take a contract through mobiles.co.uk due to the great offers with orange and the amazing free gifts. The phone I ordered came as stated, the next day. After 3 days there was a fault with the phone. I called their returns line only to keep getting cut...

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Not for me

“PLEASE READ THIS REVIEW”

published 27/03/2010

Absolutly None!!!

Too Many.

First of all i would like to point out that i have signed up to ciao for the sole purpose of sharing my unbelievably BAD experience with this absolutly joke of a company. After ordering my phone on the 19th March I waited patiently to hear back from them, while continuously checking my order...

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Good

“mobiles.co.uk”

published 07/11/2009

Good when they get it right

Still to be determined

Firstly this review is not about the phone I purchased. Having had a Pay-as-you-go phone for many years, I finally decided to bite the bullet and take out a pay monthly contract. After looking round the various high street and on-line retailers I went with Mobiles.co.uk, since I'd had a good...

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Satisfactory

“Do NOT use!”

published 30/09/2009

None!

Where do I start? Bad, bad, bad customer services,...

That is my advice! If you do and things go wrong, prepare for a lot of wasted time and a fight! I'm currently on hold to them and have been for the last 30 odd mins! And this is good!!! I fell into the same trap as cwh0716, the discount isn't a discount at all. Took out an 02 contract with them...

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Super

Great choice of phones, Excellent deals on contrac...

Sign you up to 2 services you don't ask for, Still...

Having read the previous, less than glowing, reviews of this company and chosen to stick my fingers in my ears and ignore all the warnings in favour of getting myself a new phone, I took the plunge with Mobiles.co.uk. So I found myself a free Sony Ericsson C510 (Sony's first affordable model...

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Super

Quick delivery

Inactive Sim to begin with

I recently bought an O2 contract that came with a free LG Cookie mobile phone, free Wii and free Wii Fit. My boyfriend had already had great service when buying a mobile phone and receiving a free Playstation 3, and I'm glad that I found the process just as easy! I placed my order late on Sunday...

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Super

Price, Customer Services

Inaccuarte stock levels recorded on their website

I've wanted to get an iPhone for a while now but had to wait for my current contract to run out and decided to research the best place to buy one from. As a regular user of Quidco (a cashback site) I noticed that mobiles.co.uk were offering £60 cashback for every iPhone contract, which made it by...

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Not for me

Look like a good deal from a distance

Extremely poor customer services and almost imposs...

They deliberately make cash back claims difficult and even though I have evidence of them receiving claims in good time say they have not received them. Avoid at all costs. You are obliged to fill in a web form and attach a PDF of your bill - as it has to show the first three pages you have to:...

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Not for me

Absolutely nothing

Trick you into hidden costs, takes hours to get ho...

Bought a phone from mobiles.co.uk in good faith as the reviews on their website seemed good. Worst mistake I have ever made... Phone arrived and broke the next day-obviously not the mobiles.co.uk's fault but trying to get hold of them to send a new phone out was an absolute nightmare! Twice I was...

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Not for me

Finally Got phone, Only 24months before I can canc...

Dire customer service. Slow delivery and response ...

Well alarm bells should have rang following previous experience with carphone warehouse, however the number of awards apparently won by the company secured my order......... I REGRET THIS TERRIBLY! Firstly Guaranteed next day delivery, what a joke. Ordered on Wednesday evening didn't receive it...

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Super

Ease of use. Well informed. Quick delivery

As with all website sellers unable to actually loo...

I am not gadget minded, therefore selecting my new mobile phone was becoming a bit of a personal nightmare. Verytime I tried to look at any phones in the shops, my husband and I were pounced upon by over zealous sales people who would not take "Just looking thanks" as a valid way of saying...

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Not for me

“Don't use this company”

published 16/02/2009

none

all

Waited for 10 days for the phone after been promised next day service. It still hasn't been delivered. Have tried repeatedly over the last week and couldn't get through to any of the 2 telephone numbers. The money was taken from my bank account within 2 days of placing my order. I did managed...

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