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Home > Internet > Online Shopping > .co.uk Online Shopping > mytyres.co.uk

User Reviews

for mytyres.co.uk

Rating Summary based on 31 reviews

  • 5 Stars
    		12
  • 4 Stars
    		0
  • 3 Stars
    		2
  • 2 Stars
    		3
  • 1 Star
    		14

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 2.9
  		• 2.4
  		• 3.6
  		• 3.8
  		• 4.1

Review attribute filters

Previous page Next page Page 1 of 4 | 1 to 10 out of 31 Review(s)
  • 6 of 6 Ciao users found the following review helpful
    Picture of allister1979

    allister1979

    5 Stars Great savings for my Ford Escort tyres 24/01/2006
    User recommends the product

    Advantages Advantages Low Prices!!

    Disadvantages Disadvantages could not find any!

    The other day I had my neighbour Steve over and as we took a round in my Ford Escort on wet tarmac he suggested that I get my tyres checked since he had the opinion they barely had any grip. It turned out Steve had a point. Driving a 1995 Ford Escort 1.6 I was therefore out to get a good deal for a bunch of 175s - 70 R 13s. I checked my local dealer and was astonished how much a set of premium tyres would set me back. After all, I hadn't bought any tyres for my Ford since I got it from the show room. The very same neighbour told me to have a look online. Being sceptical about online shopping ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of amcqueen

    amcqueen

    2 Stars Poor Customer Service, incomplete delivery, prices change fast 21/12/2010

    Advantages Advantages cheap if it works

    Disadvantages Disadvantages poor customer service (if you can get through). Unreliable delivery

    It all looks good on the web site but beware! The prices can change dramatically and goods don't turn up. I originally ordered during a snowy period and the price was around £490. Within 4 days it had dropped to £445 so I cancelled. It dropped in price again so I re-ordered and then the price dropped the next day another £40 or so! However, I stuck with my order but only 3 wheels and tyres turned up! So cannot use them and no sign of the last one! Get disconnected every time I try and talk to them - i.e. they aren't answering the phone and aren't replying to my emails (but they have my money) ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of jakethornton

    jakethornton

    1 Star Non-UK based Customer Service, extremely poor, Rude, unprofession 10/06/2009
    User doesn't recommend the product

    Advantages Advantages Cheap Tyres but at a HEAVY HEAVY cost

    Disadvantages Disadvantages Non-UK based Customer Service, Extremely Poor/Rude, unprofessional

    Deal with this company at your own peril. I ordered 2 tyres from them. Got email confirming order etc. A week passed and then nothing, so I contacted them via phone just to make sure all was well. Customer Services (definitely foreign sounding - but claimed they were in Oxford) said the order had not been processed and that I need to send them a utility bill. She didnt explain why nor had I received any email etc to this effect. The dim witted Customer Services lady (in my opinion) then said that I should go to my bank and do a bank transfer. I asked politely if I could do this over the phone ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of smcraft23

    Level 1 smcraft23

    Member since 01/12/2012

    Reviews written: 1

    1 Star Avoid - tyres not received after over one month from purchase 01/12/2012
    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Very poor service and slow (non-existent) delivery

    I ordered my tyres on the 23rd October, they took my money on the 26th October and over a month later, I still have no tyres. After just over a week they advised me that the fitting centre that had gone out of business. I gave them my home address for delivery, but after two weeks I still hadn’t received my tyres, so had to follow up with them. They then told me that they encountered problems with the delivery being redirected and asked for another couple of days to send replacement tyres. The next day I received an automated email saying my order had been cancelled. Then a couple of days ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of steevernie

    steevernie

    1 Star Lies Lies and more Lies and still no tyres 01/07/2009
    User doesn't recommend the product

    Advantages Advantages very good prices

    Disadvantages Disadvantages you dont actually get any tyres within the delivery time - awful customer service

    Avoid this bunch of timewasters, I checked the stock of the tyre I wanted by phone and was impressed by the prices I was told to place the order online as the operator basically couldnt be bothered, Two days later I was still waiting for a conformation Email so I rang them and was told that the Address needed to be confirmed which I duly did, they then claimed they had phoned me and left a message - which they had not. I then asked how long they would take to deliver my tyre and was told it was out of stock and would be at least 10 working days, I was told 2-4 working days by the previous ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of steven_mccullin

    steven_mccullin

    5 Stars Tyres at continental European prices 29/03/2006
    User recommends the product

    Advantages Advantages Continental European prices

    Disadvantages Disadvantages none

    Mytyres.co.uk has great web site. It has features that you would expect. You can select tyres by size or by model. The best feature is the customer reviews of tyres on tyretest.com. By reading the reviews you can get a good feel for what the tyres will deliver. You can get a tyre that fits your driving style and needs. This feature has helped direct me to tyres that fit my needs exactly. Just as importantly they have kept me away from other tyres. A fancy web site in nothing without service however and mytyres.co.uk excels in customer service. I have ordered tyres and other car parts from ... more
  • 11 of 14 Ciao users found the following review helpful
    2 Stars Quick review of mytyres.co.uk by jim-bob-g 28/08/2007
    Ordered 4 tyres and 2 arrived damaged (they are just bundled in pairs without packaging). They've now asked for photos before they send a claim form before they consider sending replacements. Poor. They are cheap however, and the transit from Germany takes about a week.
  • 3 of 4 Ciao users found the following review helpful
    Picture of LauraCee

    LauraCee

    1 Star Confusing Web Site & Dire Customer Services 17/09/2008
    User doesn't recommend the product

    Advantages Advantages Web site looks nice

    Disadvantages Disadvantages Prices confusing & Uncertainty about fitting included or not

    This site is the most confusing I've come across, you can aske for a fully fitted price, which hikes the price up, but then when you go to pick your fitting station, it brings up prices of around £15 per tyre to get them fitted! I emailed them to try and clear up this matter and received a broken english standard e-mail, saying "some are fitted prices, some are not, phone the fitting station to find out how much they charge". Ummm, so why have a 'fully fitted price' tick box on the front page?? I will never use this site again, and will use Blackcircles.com who have given me great service in ... more
  • 9 of 10 Ciao users found the following review helpful
    Picture of zuulan

    Level 1 zuulan

    Member since 02/11/2012

    Reviews written: 2

    2 Stars Not a great experience 02/11/2012

    Advantages Advantages Seems to be cheap

    Disadvantages Disadvantages Poor service, no contact

    I tried a couple of on-line sites and found these slightly cheaper so I ordered from them. Unfortunately the speed of delivery to the fitting garage was slow, taking 6 days to arrive. The fitting garage is totally unaware of your order until you arrive with the supplied fitting voucher supplied by mytyres.co.uk. Therefore they cannot give you any news of the status of your order. There is simply NO connection or contact between mytyres.co.uk and the fitters. I choose the garage with the highest star rating, based on customers reviews. They did fit the tyres without harming my alloys at all ... more
  • 3 of 4 Ciao users found the following review helpful
    Picture of danjou

    danjou

    3 Stars CHEAP TYRES 17/05/2011

    Advantages Advantages cheep tyres

    Disadvantages Disadvantages service terrible

    They are based in germany and the customer service is poor, apart from that you get very cheap tyres. jkfe rlij oig oi gohw owuhg wuhrg j vluwehr uh uv liwuehflkjfewl uh fuhf kwjehf luwehf lkwuehf kueh fluhewf kjhf lkuh fluh fluh fuehf lughf uhfuhwefilueh fug luf iugf gf ilwuegf ilugf liugf iwuegf iwuygefiwef ygf yfgd uyfg djgqwd ugd iyg dg idy gyg ieyg iyg iygef iygf iwyg iyge fig fiuwg fiugf iuwge fiwugef iwuge fiwuge fiugwf igf igwe figf igfiwgef iwgfigwe fiugwe fiug ige i g iewug iwuegfiyugwe iugwe figuwe fiuwge fiwge fiug ige wfigwe fiywge fiygwef igwe fiywge fiywge fiywge fiywge fiywge ... more
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