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Community Level 5ia_young

ia_young

Quality Goods At Reasonable Prices...

Advantagesthey know what they are on about

Disadvantagesnone

"Novatech is one of the many UK based PC manufacturers come peripheral and parts retailers. The main office is based just outside of Portsmouth and acts both as a mail order, web order and normal shop in which people can come in and purchase direct from the catalogue. ~~The Web Site~~ The Novatech website is very well styled and set-up. The style that it is created in, which seems to be the norm for websites like this has links down the left-hand ..." Read review
09.04.2001

Ciao members have rated this review on average: very helpful

Community Level 6bazza1603

bazza1603

Super Nova Star

AdvantagesGood range of stock. Cheap prices. Better updated website

DisadvantagesQuick Delivery option is expensive

"Every now and again you come across a web site that has some really good bargains and I am pleased to say Novatech is one of these and I will share my experience of them with you. I know they don’t advertise much, so often the best way you find sites like this is via word of mouth. So take note have a quick look. Novatech is a mainly a computer parts and system retailer. However it does also sell Mobile phones on its site in conjunction with The ..." Read review
14.01.2003

Ciao members have rated this review on average: very helpful

Community Level 4Manics

Manics

Upgrade your PC for cheap

AdvantagesExcellent prices, good after sales support

DisadvantagesThey sent me the wrong items, smaller range of goods than other retailers

"I regular receive email price updates from Novatech and they always have some good hardware for excellent prices. I have known about Novatech for a long time but had never used them until last week when I could not resist the temptation to buy an Athlon power bundle for £215 + VAT. This bundle consists of the mighty Athlon 1600XP (which incidentally knocks socks off Intel Pentium 4 class processors running at higher clock speeds), a Chaintech 7KJD ..." Read review
07.12.2001

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Community Level 3pogmel

pogmel

I will never go anywhere else...

AdvantagesGreat service, great prices... GREAT!

Disadvantages? None yet.

"I recently upgraded all our IT at work. Having never had to choose PCs for anyone but myself before, I did my research carefully. I work for a charity and our budget is miniscule but we desperately needed two new computers. I contacted Dell, Dan and Novatech among others with a short spec, asking for their recommendations. Dell never replied - guess they didn't see the point for customer service (see my op on Dell!!), Dan didn't really have the ..." Read review
15.02.2002

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Community Level 4aljones

aljones

Excellent Service And Prices

AdvantagesGreat prices, easy to use, excellent customer service

DisadvantagesNot many

"Novatech are now a fairly well established company. I have been using them for all my computer supplies for the past six years, when I first used them to buy a 16Mb SIMM for my now long dead 486 PC. And so far, they have delivered the good every time. Not once have I been disappointed, not once has their been a delay, and not once have I had cause to complain. The Novatech website can be found at http://www.novatech.co.uk … but they are ..." Read review
12.02.2002

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Community Level 1georgehafiz

georgehafiz

Mixed feelings of Novatech

Advantagesfast delivery, knowledgable support

Disadvantagesrough returns service

"I have mixed feeling when it comes to Novatech, mainly because every time I shop with them and there is a problem, how they deal with it varies. Probably the first experience I have of Novatech's returns was when I bought my complete system from them the first time, that is, a tower with components, and a keyboard set, with a monitor I purchased seperately from them. When I first got it, only two days after a problem developed, the motherboard was ..." Read review
05.03.2009

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Community Level 2jm160

jm160

In my professional opinion, Novatech are brill!

AdvantagesExtraordinary levels of customer service

DisadvantagesNone

"For the whole of my adult life, I have funded my studies and bad habits by working in retail. I have become a specialist customer service assistant and have always worked for high-end, prestige companies. The reason I'm telling you all this is that I am hard to please; anything less than exemplary service from those companies whom I trade with is not acceptable. But I have recently been so impressed by the service that I have received from Novatech ..." Read review
20.08.2007

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Community Level 2ragamuffin...

ragamuffin2005

Best online shop for computers?

AdvantagesGreat Value, Fast Delivery, Good Customer Service

DisadvantagesLacks range of other sites (dabs.com)

"I first used this website to order products about 12 months ago, recommended by my uncle and a friend. I decided to take a look and was very surprised at the low cost. Since finding this site I have ordered a motherboard upgrade bundle (motherboard, RAM and Processor), more RAM, Norton Antivirus, A cd re-writer ,monitor, and removable storage on various occasions, all arriving very quickly. *Website Design* 2/5 The website design isn't as ..." Read review
05.05.2005

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Community Level 1Lenseman

Lenseman

Not impressed

AdvantagesCustomer Service

DisadvantagesChoice of Component in Bundles

"So far I am not impressed with Novatech, six weeks ago I ordered a new motherboard bundle for my wife’s system. Upon receiving it I asked a friend of mine, who builds computers and maintains network systems for a large majority of businesses in the Southeast to fit it for me. The reasons for this is, following an industrial accident I am no longer able to do this kind of task myself. The motherboard was fitted; the system ran, after 45 minutes ..." Read review
20.11.2004

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Community Level 3jonty68

jonty68

Novatech

AdvantagesEasy to use website, very detailed specs and good product range

Disadvantagesnone

"This is my opinion on the website www.novatech.co.uk -----The Site Appearance----- The site is quite basic yet in a way futuristic and modern. There is a bar down the side where you can choose which product to look for. You can also search by the site search engine situated at the top of the page -----Contents of Site----- This site has everything for people who want to create their own computer, by using blueprint machines which is where ..." Read review
12.05.2003

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Community Level 1tim925

tim925

Its all ok unless it goes wrong

AdvantagesCheap and carefully selected ranges

DisadvantagesTerrible after sales care

"Having been a happy Novatech customer for many a year, buying many of my pc bits and bobs, as well as a complete Blueprint Pc (an excellent idea where you are able to choose the PC you want to build exactly to your specification) and a PC that I went on to build myself, I was very impressed with Novatech. The service is quick and effective, and I have never been unable to find what i wanted, be it a new monitor or a networking hub. The site itself ..." Read review
20.08.2003

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Community Level 1CriticNic

CriticNic

Bookmarked

AdvantagesPrice, Speed, Latest Models

DisadvantagesDidn't find it sooner

"When we chanced upon this site, it was a word-of-mouth recommendation, giving the impression that Novetech is a kind of hidden treasure trove of great deals. Spot on. As the (not-so-humble) female, typically steered by my esteemed partner in the more technical of matters, such as this, I can't pretend that looking at computer websites in general fills me with a great deal of joy and although this site is , to my mind no better or worse constructed ..." Read review
15.07.2005

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Community Level 1ricardo27

ricardo27

Use NOVATECH when buying a PC or hardware

AdvantagesFast; Efficient; Value for money; Helpfull; Free delivery; Order tracking; Good custumer service

DisadvantagesNo list of steps to take for all drivers installation and location of these drivers.

"I bought a full midi-tower PC from Novatech and the value was exceptional. It's cost was just over £800.00 for (same System would have cost me at least £1600.00 on the High Street shops): AMD Athlon 1000Mhz 256Mb 133Mhz Ram Flat colour monitor (SVGA) CD W/RW x8 x4 x32 DVD Rom/CD Rom Geforce2 MX 32MB Graphics card (3D) On board Sound Card Mouse; Keyboard Etc.... And to top it all delivery is free if you order online (as you can request a ..." Read review
08.06.2001

Ciao members have rated this review on average: helpful

Community Level 2nuts_79

nuts_79

One-Stop computer shop

AdvantagesCheap, Reliable, helpful

DisadvantagesNone for me

"I had a slight 'incident' with a old PC of mine, longish story lets just say that when you plug a hard drive into a PC, MAKE sure the power cable isnt already plugged in and switched on!!! So i needed a new PC, or at least a new motherboard. I went online and went straight to Novatechs website. You need to register online with them if you are going to buy but not just to browse. There are 5 links top left for produts, manufacturer, home, my account ..." Read review
26.12.2006

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Community Level 1eppiblue

eppiblue

Novatech fails to provide after sales support

Advantagescheap, easy to order online, fast delivery

Disadvantagesreturns support terrible, complicated phone system, staff dont seem to care

"Perhaps it is isolated but I have had an absolute nightmare dealing with Novatech returns department. Last aug 08 I purchased an MSI mother board through novatech and it quickly developed issues. By March this year the issues were so severe I returned it and Novatech tested it as faulty and returned to MSI. MSI had it for 4 weeks and then returned the same board unfixed to Novatech who returned it to me. 6 weeks in total without a mainboard. I ..." Read review
17.09.2008

Ciao members have rated this review on average: helpful



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