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Home > Internet > Online Shopping > .co.uk Online Shopping > oneclicksports.co.uk
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User Reviews

for oneclicksports.co.uk

Rating Summary based on 10 reviews

  • 5 Stars
    		7
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		3
  • 1 Star
    		0

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 3.7
  		• 3.4
  		• 3.9
  		• 3.9
  		• 3.7
Previous page Next page Page 1 of 1 | 1 to 10 out of 10 Review(s)
  • 0 of 5 Ciao users found the following review helpful
    Picture of shneider

    shneider

    2 Stars Incompetent company 10/12/2011
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages pathetic transaction, incompetent customer service

    "I ordered about £100 worth of products from onecliksports on November31st. The order never arrived. When I called about it I was informed that they had to file a claim internally before they could issue a refund to find out where the product was. I thought that was odd, that a reputable company would have issued a refund no questions asked (or offered to immediately reship my order). But I went along patiently. It is now December. I have had no refund. I have called four times, each time I have been told that they had to check on my "claim" and that someone would call me back. No one has. I ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of Tumblefish

    Tumblefish

    2 Stars not so amusing 06/03/2012
    User doesn't recommend the product

    Advantages Advantages trackin is so poor

    Disadvantages Disadvantages unbelievable horrible customer service

    "1) My order was deemed as fraudulent because I was prepared to pay the expensive shipping THEY recommended I choose. It's beyond me how a non-credit card transaction through PayPal can be deemed as fraudulent. 2) Four phone calls from Australia to the UK resulted in nothing - I left a detailed phone message to which nobody responded. 3) In desperation I emailed their sister company, oneclickstyle, and only then did someone respond (tried phoning them too but the answering service is of such that I couldn't figure out if it was indeed them). 4) Finally they shipped my goods (still not ... more
  • 0 of 8 Ciao users found the following review helpful
    Picture of cheatzer

    cheatzer

    5 Stars positive transactions 03/03/2012
    User recommends the product

    Advantages Advantages Placing order was quick and easy

    Disadvantages Disadvantages Arrived about a few days late

    Great products, great service! Ordered SCUBA DIVING KIT. Came with free shipping. Received an email order confirmation. The next day, received an email due to a problem with the payment method then again received a personal call apologizing for their website issues and the order was completed.. Cleared up quickly with a phone call. Before the item arrived, I had a question about MY payment method and called. I realized that my call was a minute or two after technical support closed. I was pleasantly surprised when a technician picked up. He answered my question quickly and completely after ... more
  • 0 of 6 Ciao users found the following review helpful
    Picture of drakee

    drakee

    5 Stars The website is easy and user-friendly 03/03/2012
    User recommends the product

    Advantages Advantages easy site to go over

    Disadvantages Disadvantages false

    No technical problems there. I received my items in a timely matter. They have 90 day return policy which is really good. My baseball suit was abit tiny so i had to call for them to change. The staff was really really nice. I believe the manager was helping me, and probably we spent at least 30 minutes looking for something to exchange it with. I was looking for something around the same price range, and he told me the available suits he had. Then he also pulled out other ones he didn't had but could be shipped to the store with no extra fees. He also explained to me the tailoring and how long ... more
  • 0 of 6 Ciao users found the following review helpful
    Picture of darrenwalsh

    darrenwalsh

    5 Stars slow cs but fast shipping 06/03/2012
    User recommends the product

    Advantages Advantages rangeof products that are quite cheap

    Disadvantages Disadvantages slow cs bt they are coming through

    "Huge selection of men, women & children swimming suits by far the cheapest prices that I was able to find online. Plus even though they only offer standard UPS ground shipping, they ship really really fast, I received my order in 2 days. I found a few sites with lower item prices but found this to be a trick because they compensate with extremely high shipping cost. oneclicksports is reasonable for both the item & shipping cost & if you spend over $50.00 shipping is free, you can't beat that. The CS rep I talked to on the phone was very helpful, not only did they actually answer my call but ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of andy_mulyawan

    andy_mulyawan

    5 Stars Jacket with style 09/03/2012
    User recommends the product

    Advantages Advantages the texture of the jacket is out of this world

    Disadvantages Disadvantages due to my big size, 2xl becomes small

    "Alpinestars T-RC 1 Air Flo Jacket I’m 6’4” 225lbs with a 35” inseam and 36” waist. I know Alpinestars runs small (Ok they make tiny clothes and I should know better) I talked to oneclicksports.co.uk customer service to ask a few questions about sizing. Very knowledgeable people there. My jacket arrived in good time however even a 2XL is too small. Alpinstars does not make anything that fits a normal human being so I am going to have to return the jacket. I’m bummed because I really like the design of the Air Flo Jacket. For now I will stick with my XL Joe Rocket Phoenix 5. With oneclicksports ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of lucy_lie

    lucy_lie

    5 Stars best internet online shop 09/03/2012
    User recommends the product

    Advantages Advantages ADV motorcycle gear quite fascinating

    Disadvantages Disadvantages i like

    Oneclicksports.co.uk was awesome!! I've ordered several items from them over the last few weeks in preperation for a big ride...and evertything has been perfect and the customer service is THE BEST I've had since I started shopping on line! Their shipping and return policy is hands down the best on the Internet today.Oneclicksports site and variety of products are the only reason I'll buy a product...it gives great reviews and breaks it down to smallest level for the on-line buyer to make a conscious decision before they purchase. Steve was phenonenal in helping me with a "wrong size" return ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of jwhite.jw

    jwhite.jw

    5 Stars production standard.Shoei DS Hornet helmet 09/03/2012
    User recommends the product

    Advantages Advantages Shoei DS Hornet helmet very new

    Disadvantages Disadvantages gets scratches too fast

    "My order was filled promptly and quickly delivered. The product was in its original factory packaging; a Shoei DS Hornet helmet. It appears to be in factory new condition, and fits well. Shoei sizing is consistent, as well as production standards. I am satisfied with my purchase. I haven't spoken to anyone at oneclicksports, so I don't know if they have good phone ettiquette, or have a briton accent. I am glad they didn't send any deli meat or sandwiches with the order, although some companies like to send candy, which is fine. I hope they live long a prosper." Absolutely love the helmet that ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of czar_gunners

    czar_gunners

    2 Stars order hasnt arrived 09/03/2012
    User doesn't recommend the product

    Advantages Advantages product did not arrive on time

    Disadvantages Disadvantages did not fit right

    "My experience was unlike any other comment I read on the site. One of my items ordered 8 days ago still has not shipped. I tried contacting customer service through email and it took 3 days for me to get a response. I was told my item would ship this morning and it wasn't so. I submitted my order in a timely manner as I was in need of these items for a motorcycle safety course and timely arrival was crucial for me. The other item had to be returned as it didn't fit right, a return label is not included in the original order so I had to personally go through this process to return my item. I ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of traek95

    traek95

    5 Stars better to stick with basic shipping 09/03/2012
    User doesn't recommend the product

    Advantages Advantages available training mesh training BibX.large Red

    Disadvantages Disadvantages destroyed package

    "I ordered a Precision Training Mesh Training Bib X.Large Red, followed all the sizing/fit information on the website, including the how-to videos... Too bad non of that helped getting the right size, its like I shopped at baby gap, completely upset with the outcome, especially after paying extra for quicker shipping that took longer then suppose to, complete rip-off, should of just stuck with basic shipping... Not to mention the package was beat to shit, like a group of guys kicked the box up for 20minutes straight... Now I can't even get ahold of customer service, they do not cater to ... more
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