Rating Summary

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Sainsbury's Online - Highly Recommended

AdvantagesVery easy to order, good customer service

DisadvantagesNone really

"...home but I've been using sainsburys.co.uk (which is listed here as sainsburys.com for some reason - it's the same site by the way) for grocery shopping for about 12 months now. Why order online when there's a store so close, you might ask? Well that's because basically about once a month I order items for the office such as can drinks, tea, coffee, cereals, fruit, dishwasher supplies, cleaning products, etc. When I'm ordering 20 boxes of cereal and ..." Read review
03.08.2009

Ciao members have rated this review on average: very helpful

Community Level 5stephbond89

stephbond89

Making Life FEEL better!

AdvantagesAmazing on all levels!!!

DisadvantagesNone for me! A perfect delivery!

"== INTRODUCION == Before Christmas, we decided to do an online shop with Asda just to give it a try, we had never had an online shop before from any shops, but thought we'd give it a go, see if it was any better than going to a packed shop full of old dears chatting in the ailes and mums dragging their screaming children around, we ordered our usual and spent over £100 on the shopping, chosing our date and time of the delivery, the deliver slot was ..." Read review
14.03.2010

Ciao members have rated this review on average: very helpful

Community Level 5bean372042

bean372042

I knew there was a reason!

AdvantagesConvenient

DisadvantagesSubstitutions and lack of care when packing

"With the recent credit crunch upon us, I decided that it may be time to change my internet shopping company. I have been with Ocado for a few years and had no complaints except that the prices seemed to be creeping up and up. Before that I had used Sainsbury's, but had given up after the most ridiculous substitutions and items with a short shelf life. However, the best one came on the day I parted company with them way back in 2004. I had ordered ..." Read review
23.09.2008

Ciao members have rated this review on average: very helpful

Community Level 5andyev

andyev

A little bit of Sainsbury's to you

AdvantagesEfficient, polite, friendly, good prices

DisadvantagesA few teething troubles, but nothing major!

"Updated this a couple of times now! Updates at the bottom! Having moved house in Summer, I was fairly keen to get to grips with this online grocery shopping lark. And I think Sainsbury's is a fantastic place to shop in - so much easier than "roughing it" at Tesco! So I registered with the site at www.sainsburystoyou.co.uk - which was painless. A few details such as name, address, email and Reward Card number (now Nectar card) and I was away, ..." Read review
29.11.2002

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Community Level 8daisyleex

daisyleex

Sainsbury's Online Groceries Review with images

AdvantagesFriendly delivery driver, food sent was in good condition, easy to navigate website

DisadvantagesNone

"I'm not particularly fussy when it comes to where I do my food shops, although I would say that Tesco is probably where I shop the most regularly due to their 'price drop' deals. Me and my boyfriend were shopping in Sainsbury's a few days ago and picked up one of their free leaflets which had a number of discount codes for first time online shoppers. There was £10 off £50 and £15 off £80 so I decided to do a big online shop as a fifteen quid discount ..." Read review
30.05.2012

Ciao members have rated this review on average: very helpful

Delivers the goods

AdvantagesA cheap or even free delivery service with few downsides.

DisadvantagesPoor use of packaging. Some poor substitutions.

"I have a back problem. It objects to lifting anything heavier than a can of soup and considers pushing a trolley to be a torture designed in Hell. A couple of years ago I persevered with Tesco home shopping for longer than I should have done and, in desperation, went back to doing the supermarket run myself. Then a few months ago some substantial money-off vouchers tempted me to try www.sainsburystoyou.com and I'm quite pleased that I did. The ..." Read review
12.11.2003

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Community Level 5getscenic

getscenic

Sainsbury service in a different name

Advantages quality service from a trusted name

Disadvantagesdelivery options

"The electrical home appliance market is one of the most hotly contested and competitive markets I have come across, I worked for a white goods distribution company some years ago and know the wafer thin margins that retailers are working on. It therefore surprises me to see the number of retailers that have jumped on the band wagon and have set up home appliance retail operations. It is not till you peek behind the facade of their websites that ..." Read review
24.01.2007

Ciao members have rated this review on average: very helpful

Community Level 7sandrabarber

sandrabarber

FIFTY QUID OFF my shopping

AdvantagesFast, Eficient, FIFTY QUID OFF

DisadvantagesNone

"I've always done my internet supermarketing at Tesco. I registered with the Sainsburys online shop ages ago, but never did anything about it. Then the other day I received an email from sainsburystoyou.com informing me that if I spent over £50 per week with them 3 times in the next month, they would send me a £50 (yes, FIFTY QUID) voucher for my next shop. Well, I took no more persuading, and off I went to the website last night. Registration ++++++++++++ A ..." Read review
02.08.2002

Ciao members have rated this review on average: very helpful

Community Level 7Connoisseu...

Connoisseur_Haggler1

Sainsburys to You but NOT for Me

Advantagesbright clear website, punctual delivery, can still earn Reward card points

Disadvantagessite is very slow, technical problems adding/removing items, cannot leave notes i.e "pick firm tomatoes", delivery slots need to be expanded, £5 delivery charge

" After recently enjoying a successful online supermarket shopping experience with Tesco; in the height of laziness, I decided to place an order with Sainsbury’s online at; www.SainsburysToYou.co.uk. Being a regular ‘in Store’; offline Sainsbury’s shopper and familiar with the brand, I thought it would not be too difficult; but as far as ordering from an e-tailer website goes; the site leaves a lot to be desired, so whilst it ..." Read review
22.10.2001

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Community Level 3Punkyvix

Punkyvix

Shopping for the lazy (or permentantly busy!)

AdvantagesConvenient for those who can't get to the shops

DisadvantagesSubstitutions/non-availabilities can be frustrating

"I had to laugh when I first showed mum internet shopping. She's very technophobic, and stll thinks a mouse is what a cat chases. She was very curious about the concept of internet shopping , however, so I agreed to give her a demo. After a few minutes, she turned to me and said in a disapointed voice 'oh, is that it. I thought you could push a trolly round the isles clicking on the things you wanted to look at!' I couldn't help laughing at her, but ..." Read review
09.02.2004

Ciao members have rated this review on average: very helpful

Community Level 5nikki1520

nikki1520

Don't punish lazy people

AdvantagesNormally very reliable

DisadvantagesWhen the wheels come off, it's no fun

"22/12/02 Update - I finally received a refund on 20/12/02 - three weeks after it was promised. HOWEVER, I was also charged for the shopping again on this date, thereby meaning that Sainsburys are sitting on my money until they choose to give it back. No sign of it yet - and when I phoned up the guy on the phone seemed to not really believe me at first. He pointed out that it was a lot of money to refund to my bank account without investigating first ..." Read review
01.12.2002

Ciao members have rated this review on average: very helpful

Community Level 4tyger

tyger

St Sainsburys Loses the Halo

AdvantagesNo need to go the shop yourself

DisadvantagesMight not always get the exact thing you want

"The quality kept dropping, the subsitutions got more and more bizarre, not to mention more expensive, and I have to admit I'm an Ocado convert now! I still shop at a real world Sainsburys but the virtual one has lost its shine. [Update: I was considering removing a star after the week before last's attempt to substitute balsamic vinegar with malt vinegar (?!?). Not possible in my view. My 49p was credited promptly. But today's order was perfect ..." Read review
16.02.2003

Ciao members have rated this review on average: very helpful

Community Level 4Hippylongs...

Hippylongstocking

Another encouragement to become a couch potato

AdvantagesMore convenient than going to supermarket

DisadvantagesSite can be slow

"Online grocery shopping has always appealed to me although I have heard many scare stories about ‘substitute items’ so it has taken me a while to actually getting round to exploring this possibility. On a slow day in work when the boss was out playing golf I decided to have a bit of a skive and look at what the different supermarkets offered in way of online shopping. I decided to give Sainsbury’s a try because the nearest store ..." Read review
24.09.2001

Ciao members have rated this review on average: very helpful

Community Level 9LostWitness

LostWitness

A LITTLE BIT OF eTAIL THERAPY

AdvantagesConvenience of home delivery

DisadvantagesInconvenience of a poor site

"www.sainsburystoyou.co.uk is Sainsbury’s new online grocery shopping service. Once you have untangled your fingers and actually managed to enter the name of the website into the address bar, you may be pleasantly surprised to find that this is a very user-friendly, no hassle way of avoiding that scourge of scourges - the visit to the supermarket. No more checkout queues; no more screaming children (unless you have your own portable ones to share ..." Read review
26.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2sharonbowell

sharonbowell

No more Supermarkets for Me

AdvantagesNice easy site to use, convenient, saves my usuals

DisadvantagesCannot use my nectar points online, only by visiting a store

"Online shopping, well it has opened up a whole new world to me as a blind person. I started using Sainsbury's online shopping around 9 months ago, and I have found it great. The first shop was the most difficult, I had to find everything, and as it was the first shop, had nothing in the usuals area. However, once you have done an initial shop, any items previously bought will be stored in my usuals. I also like the fact that I am able to shop ..." Read review
27.10.2008

Ciao members have rated this review on average: very helpful



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