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User Reviews

for saxoprint.co.uk

Rating Summary based on 20 reviews

  • 5 Stars
    6
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    13

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.4
  • 2.1
  • 2.4
  • 2.9
  • 3.3

Review attribute filters

Previous page Next page Page 1 of 2 | 1 to 10 out of 20 Review(s)
  • 2 of 2 Ciao users found the following review helpful
    Picture of tiredofwaiting

    tiredofwaiting

    1 Star Simply awful! 20/01/2010
    User doesn't recommend the product

    Advantages Advantages Simple ordering process - prices look reasonable.

    Disadvantages Disadvantages Absolutely shocking customer Service, delivery schedules and communication. Rude and arrogant!

    I found this company, purporting to be UK-based, on the net and following initial positive conversations a dealings with the 'art department' it all went horribly wrong! The customer contact (same woman each time) was extremely uncooperative and rude each time that I spoke to her but it was a reasonable price so I continued with the process. When I tried to get an actual delivery date from them the lead-time kept extending and despite the fact that they advertise the fact that they operate seven days a week they seem to 'buy' extra time by saying that they only operate Mon-Fri. I then asked if ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of Hero1975

    Hero1975

    User recommends the product

    Advantages Advantages Great business cards, excellent quality and pretty easy!

    Disadvantages Disadvantages I couldn't find one!

    Hello, today I like to tell you about my experience with saxoprint.co.uk. If you are searching a possibility to create your own business cards quick and easy for less money than read this! But at first, here is the story how everything began. One year ago I started my own business and since this time I always thought of printing my own business cards. I had a lot of things to organize so anyhow I never printed some. Now as the business is growing the requests for my own business card is increasing too. So I needed to get some printed!!! At a good night out I spoke about my plan and a friend of ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of Bromma10

    Bromma10

    1 Star Truly awful 02/09/2010
    User doesn't recommend the product

    Advantages Advantages None.

    Disadvantages Disadvantages Rude and utterly inept customer service; painfully slow delivery process.

    Oh how I'd read the review on here before ordering my flyers from Saxoprint. I went with Saxoprint because they offered the cheapest prices on the net. Unfortunately, this is for a reason. The printing took so long that I rang several times (to Germany) to chase them up. Each time their customer service woman was incredibly rude and unhelpful. They claimed the delay was down to the fact that I had not paid in advance. I had. They demanded I sent them proof in the post that I'd paid so had to print off my bank statement and send it to them. Eventually they agreed that I had paid but still would ... more
  • 29 of 29 Ciao users found the following review helpful
    1 Star Quick review of saxoprint.co.uk by Sunburnt1985 13/11/2008
    Used them for posters and the delivered itme did not match the art work Their customer service is appalling and rude. Printing is done in Germany and you are unable to speak to UK staff when problems occur. There emails are curt and when a complaint is closed they do not communicate with the company that raisees the complaint. If you are choosing on price there are many printers far more reliable and professional that Saxoprint for the same price. The feedback page only prints positive testimonials and to use their words "only print positive views", therefore anyone reading it is ... more
  • 24 of 25 Ciao users found the following review helpful
    1 Star Quick review of saxoprint.co.uk by Nadiawood 15/07/2008
    Never use this company!!!! I was considering an order with them but did not confirm the payment as I cahnged my mind. I hit cancel and as far as i was concerned the order was cancelled fine as I recieved no payment confrimation, order confrimation etc. To my horror 4 days later I recieved an invoice and a dispatch note! I attempetd to speak to their customer service team to resolve the issue but they were rude, unprofessional and extremely disinterested. Never use this company!!!
  • 22 of 24 Ciao users found the following review helpful
    1 Star Quick review of saxoprint.co.uk by johnormskirk 29/07/2008
    I was given conflicting information regarding the success or otherwise of upload attempts by the self-styled "team" at Saxoprint. I cancelled because I had no confidence in the company. Though I have been provided with no services and no goods - just hassle -, the firm is now threatening to contact a debt collecting business to recover a cancellation charge of less than £30. In the meantime, I had my printing done by Vistaprint and experienced no problems. I would recommend people to be very wary of this company.
  • 17 of 18 Ciao users found the following review helpful
    5 Stars Quick review of saxoprint.co.uk by mmddpp 06/10/2008
    I had a really good experience with saxoprint. The quality of the printing is very good (the colours are much better than the same image printed as a photograph). But what impressed me was that, after submitting my image, without paying for artwork check, I got an email from them in which they told me that the dimensions of my image were not right. I have made the necessary changes and uploaded the correctly sized image, with no extra charge. The product arrived in a few days. I am conscious that canceling an order would be a nightmare. But, otherwise, I ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of pauly5

    pauly5

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Everything

    BEWARE!!!! I would never use or recommend this company, I placed an order fro 350 brouchers for a charity event i have organised with all proceeds going to the make a wish childrens charity, They recieved my artwork in PDF format as requested only to receive an email 2 days later that they couldn't do as the borders and colours weren't in the correct format! On saying there was no time for us to re-do the artwork we cancelled the order and we're told that the money would be refunded in 3days minus 25 admin fee. The money was not refunded and on phoning to enquire when the money would be back ... more
  • 6 of 7 Ciao users found the following review helpful
    Picture of ElenaHope

    ElenaHope

    User recommends the product

    Advantages Advantages easy ordering process, flexible artwork as you wish it

    Disadvantages Disadvantages I couldn't find one

    Hy Guys, I am talking about the online print shop www.saxoprint.co.uk . I needed some business cards, but as a student of philosophy my wallet is more starving than on a diet. Searching the internet I found several "free" offers of which Saxoprint.co.uk simply was the best. The hard facts: -printing free of charge -shipping 6,50 only -quantity 300 cards -easy ordering process -flexible artwork as you wish it That convinced me. I chose my layout and the business cards were printed just as I wanted them. I designed the front, the back shows the Saxoprint label, but very unobtrusive. The whole ... more
  • 23 of 28 Ciao users found the following review helpful
    5 Stars Quick review of saxoprint.co.uk by BabyDoc23 20/08/2008
    Great prices and great quality - saxoprint.co.uk has a wide range of products (flyers, posters, brochures, business cards etc). I ordered posters and paid by paypal right after my order. Got 1,000 A1 posters for less than GBP 300... record breaking! A few days later I received my posters and the quality was great - PERFECT
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