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User Reviews

for scan.co.uk

Rating Summary based on 131 reviews

  • 5 Stars
    79
  • 4 Stars
    12
  • 3 Stars
    5
  • 2 Stars
    5
  • 1 Star
    30

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 4.0
  • 4.3
  • 4.4
  • 4.3
  • 4.3

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Previous page Next page Page 1 of 14 | 1 to 10 out of 131 Review(s)
  • 78 of 78 Ciao users found the following review helpful
    Picture of Dominic2001

    Dominic2001

    User recommends the product

    Advantages Advantages They sell computer bits at low low prices over the net

    Disadvantages Disadvantages knowing about this page could destroy your street cred

    Introduction ~~~~~~~~~~~ This is an op about a company that sells bits and bobs that go into your computer, yes the thing down there with all the little wires going into the back of it. Seeing as you’re here, on Ciao reading my op, apart from the assumption you: A: Have good taste B: Aren’t stunned that I reappeared here C: Just got lost and by a bizarre twist of cosmic tumblers landed here by a 124,698,876 to 1 probability THEN You must have a PC. (Unless as I suspect dear old Ciao are now making money selling ops to In-flight-magazine publishers). Now for some of us the very idea ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of aastii

    aastii

    User doesn't recommend the product

    Advantages Advantages great range, brilliant prices, excellent search features and layout

    Disadvantages Disadvantages Returns policy, staff

    Being the computer geek that I am, going to shops like scan in person or online gets me excited. Scan does it more than others though. My first experience with scan was a couple of years back when my Power Supply in my computer failed and I had to get a new one. They were the only shop I could find selling a Corsair TX850W at a decent price, so I chose them. Not surprisingly, postage was a killer (about 10% of total value) and unfortunately, I wasn't in when it was delivered, mostly because I wasn't expecting it so early. There was, at the time, nobody in the house between 8am and 2pm to give ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of blowdart

    blowdart

    User recommends the product

    Advantages Advantages Cheap bundled deals, new website design is very easy to use

    Disadvantages Disadvantages Very poor customer services, a phone system that hates callers

    Scan are your typical hardware supplier, motherboards, RAM, CPUs and so on. However most people don't think of scan.co.uk, they think of todayonly.co.uk. Their web site is currently undergoing a redesign (16/02/01), so you will encouter the odd javascript error or broken link, nothing fatal though. todayonly offers a set of special deals which vary, obviously, every day. From motherboards to sound cards, to CD writers the prices are usually cheap. The most intersting part is the daily bundle. This can vary from a motherboard with CPU to a CD/RW with 100 discs, and all combininations in between ... more
  • 19 of 20 Ciao users found the following review helpful
    Picture of Guyonahi

    Guyonahi

    1 Star www.scaM.co.uk 02/12/2001
    User doesn't recommend the product

    Advantages Advantages Great Prices On "Today Only"

    Disadvantages Disadvantages "Today" is the only time you will be able to contact them until they have your money

    There is fierce competition in the world of computer hardware so I was pleased to see a company with such low prices on their "Today Only" offers. What I thought this meant was that the price was reduced for that day only. I have come to learn that it means that is probably the only day you will get support for that product. Some of the offers seem too good to miss, but miss them you should. My brother alerted me to the site when he saw a PC kit to build your own P4 computer. Since I'm an IT technician I offered to put it all together for him and decided to look at the site myself. I was ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of dfjericho

    dfjericho

    User recommends the product

    Advantages Advantages Brilliant sales team, cheap, wonderful support

    Disadvantages Disadvantages none as yet

    Scan have been my number 1 supplier for over 2 years now. I buy loads of parts for numerous reasons and find that SCAN have the best prices and also have some hard to find parts always in stock. Scan pride themselves on providing 1st class service ( which they do 90% of the time ) and also provide some outstanding systems from their base in Horwich located near the Reebok Stadium. Scans webpage is an absolute dream to find products on, and they have also linked the prices page to the main database and I have actually seen a price change on there when I refresh today. Scan have an excellent ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of Paul_C_Hartley

    Paul_C_Hartley

    User doesn't recommend the product

    Advantages Advantages Quick, Cheap, Easy, Good when under pressure

    Disadvantages Disadvantages Need to apply pressure to actually get your goods

    As a descision maker for the purchasing and sourcing of computer equipment for the company I work for I had been a customer for Scan.co.uk several years. I finally threw in the towel because quite frankly their service was abysmal. From orders not turning up to turning up wrong to turning up in duplicate the list just went on and I could never get ANYONE on the phone. However that was several years ago and since then I had been reliably informed that they had smartened up their act considerably. Earlier this year I decided that I would build a new computer for home and after many hours ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of StuHall

    StuHall

    User doesn't recommend the product

    Advantages Advantages Very good prices

    Disadvantages Disadvantages Worst customer service I've encountered

    I've used scan three times over the past three or more years, for purchasing components either for myself, or family. My most recent purchase from their site was three weeks ago. Previously, I have to say I've been very happy with them. Their prices are excellent on the well-known "Today Only" page, and their newer "MixIt Bundles" page. On these first two occasions, delivery was a day late (having paid for next day). Only a minor problem and everything else was fine. My most recent purchase was one of the "MixIt Bundles". I paid £180 including £10 next day delivery, for a number of components ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of stephbu

    stephbu

    User recommends the product

    Advantages Advantages Today Only Rocks!

    Disadvantages Disadvantages Pricelist Files - get real FTP died years ago

    Needed a big hard disk to go in my new Dell (see dell.com opinions). Where do I start, 'Scan' is normally a good stopping place for peripherals. Scan is quite well established and has a reputation mainly built on firm geek word of mouth. The website, though redesigned to be 'pretty' is still as quirky and unusable as the previous textual incarnation. I hope there support is more structured... Judging by other opinions it is not though. They offer peripherals as well as complete systems. Product listings are categorized but you have a 50/50 chance of the product your looking for being ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of Cheesefather

    Cheesefather

    1 Star SCAM 21/07/2000
    User doesn't recommend the product

    Advantages Advantages Great Today Only offers

    Disadvantages Disadvantages Their products don't work

    Scan are a scam. Yes, they offer some products at very low prices. Yes, their today only offers are soetimes excellent, but at what cost? I have ordered from them on numerous occasions (over the phone as they do not accept web orders, which means an £11.75 delivery charge on all orders), and more often than not, the components they send me do not work or malfunction. The two cases I ordered from them had failing PSUs and loads of stuff from them hasn't worked at all. Once I bought a processor (Intel PIII 600) from them, which simply didn't work. I sent it back, and they told me that they had ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of nirv

    nirv

    User recommends the product

    Advantages Advantages Today Only Section - bargains!

    Disadvantages Disadvantages Not much information on products, aimed at techies.

    Scan are a reliable, cheap and fast supplier of computer hardware. Their website is great if you know what you are looking for but not particularly easy to use otherwise - although with their prices it's worth persevering! There website seems to have improved a fair bit since I last used it and they now offer online ordering along side their sales phone line. The main annoyance with the site and what makes it less usable for non-techies is that their product descriptions are limited, although this seems to be improving with more and more products having "information" links that provide further ... more
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