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User Reviews

for selectspecs.com, prescription glasses website

Rating Summary based on 27 reviews

  • 5 Stars
    12
  • 4 Stars
    4
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    10

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.7
  • 3.0
  • 3.7
  • 3.6
  • 3.9
Previous page Next page Page 1 of 3 | 1 to 10 out of 27 Review(s)
  • 14 of 14 Ciao users found the following review helpful
    Picture of jcduk

    jcduk

    User recommends the product

    Advantages Advantages Glass options at reasonable prices

    Disadvantages Disadvantages Can be difficult to figure out if something will suit you.

    I went and had my eyes tested recently and afterwards went through the usual attempt to find some glasses that were nice, but didn't blow my finances. I was being recommended thin len's for my prescription type (short sighted, -325/-275) and the cost of these before I even had a chance to choose the frame meant I'd be spending in the mid £100's. Looking at frames, I was adding anything from £70-£160 more for the one's I liked. I left the optician with the prescription and an idea that I'd come back after payday and try looking again. I mentioned it to my sister, and she recommended Selectspecs ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of blueberry1

    blueberry1

    User recommends the product

    Advantages Advantages Very affordable, seem to be reasonable quality, prescription is correct

    Disadvantages Disadvantages Delivery time of several weeks

    I had read online that SelectSpecs.com sold ultra low cost glasses (£6 including lenses, scratch resistant coating etc.) and decided that this was cheap enough to buy on a whim. I have now bought two pairs of budget glasses (£6 plus £3.50 p&p) on separate occasions, and knew that if there was anything wrong with the order, it would not be worth sending them back, so I knew it was a gamble. Website, in my opinion, is nice and clean, not over-designed, and basically not frustrating to use or pretentious. Glasses categorised by price. First pair (bought 2010) took about 3 weeks to arrive; I had ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of LittleLola

    Level 1 LittleLola

    Member since 18/04/2013

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages 0

    Disadvantages Disadvantages horrible quality, horrible customer service, no refunds or returns, no phone contact, long respons

    I ordered glasses from this company, and when they arrived, the lenses were bulky and unflattering. They were nothing like the extra money I paid to get ultra-thinned, double-aspheric lenses. I have worn glasses since the third grade, I know what quality lenses are. My prescription is not the best; however, I am well aware of how thin or thick they come. These lenses were ridiculously thick, despite the company's claims that they were 1.74 index. When I tried contacting the company about a return and refund, I discovered that they are only available via email. There is no phone customer ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of pizzaface

    pizzaface

    User recommends the product

    Advantages Advantages Great prices,good selection,great customer service.

    Disadvantages Disadvantages None i can think of.

    I think this is a good company i have had two pairs from them and delighted with both,semi rimless with all added extras like anti reflective coating,anti scratch,uv protection for £20.00,great.All the way through your order you are kept informed by email about what the status of your order is and if you have any questions they are quick to answer them.I would have no hesitation in recommending them as my experience with them has been total satisfaction.My two pairs i ordered were a great fit and i am over the moon with them.I will not buy from high street opticians again,give them a go it is ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of highrider1000

    Level 1 highrider1000

    Member since 24/02/2013

    Reviews written: 1

    Advantages Advantages On balance, absolutely none at all - and be prepared to wait for it.

    Disadvantages Disadvantages Any price advantage is outweighed by bad service.

    I strongly recommend that anyone considering doing business with this company takes great care before placing an order. The web site and prices are very seductive but I am left £60 down with nothing to show for it. However, if you must risk it, please bear in mind the following from my personal experience. The people I dealt with were not experts – and certainly not in the art of customer relations. They only administer an automated ordering system to sell frames and cannot be trusted to deliver anything like the level of care you would expect from an optician. If it’s bifocals you want, or ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of ianSankey

    ianSankey

    User doesn't recommend the product

    Advantages Advantages Dirt Cheap.....

    Disadvantages Disadvantages Long wait, dishonestly states where they're based, no support.... no order.

    Having broken my glasses finding Select Specs seemed too good to be true - UK based, great prices, orders 'completed' within 7-10 days. Well... it was too good to be true. When they say completed, they in fact mean it takes 2 weeks before they've assembled the glasses (what my local optician does in a couple of hours). And, despite what they say on the site, they assemble and dispatch from Hong Kong, they seem just to have a PO BOX in Kent. So, 3 weeks on from my order, still no glasses - the website states it could take 25 'working days' (i.e. 5 weeks) after 'completion' before they arrive ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of davsor2001

    davsor2001

    User recommends the product

    Advantages Advantages Good selection of frames, great price saving, good quality.

    Disadvantages Disadvantages Have to do any final fitting adjustments yourself; possible slightly longer wait.

    I ordered rear surface varifocals a few weeks ago from this site. I have to admit being nervous about it, but it was the only way I was going to get new prescription glasses at a price I could afford, so decided to give them a try. Am I glad I did! They took a little longer than usual (about 3 weeks) to make my glasses as they had had a higher than usual number of orders due to some special deals they were offering. I received an email on Friday 18/6 to say they had been shipped from Hong Kong, and received them on, Monday 22/6! Incredibly fast shipping! The frames are great and the lenses- I ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of ar6739

    ar6739

    User recommends the product

    Advantages Advantages The Price and the free extra's

    Disadvantages Disadvantages sometimes there could be a delay

    I bought a pair of sunglasses a few months ago, they cost me £35, I could have got the frames else where for a similar price but would have had to get the persciption lenses made up. having a stong perscription and eye problems at the moment it was costing me a fortune doing this so I tried selectspecs. The specs came from Hong Kong which is slightly different from where the web site said but I didn't mind. Espically when you look at one thing, these glasses are displayed and decribled as what they are. They are the same disign as a pair from Rudy Project (£200) but only cost £35. They arrived ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of honest_shamir

    honest_shamir

    1 Star Shamir 24/09/2008
    User doesn't recommend the product

    Advantages Advantages Good selection of frames

    Disadvantages Disadvantages They take your money and don't send you anything back

    From the moment I placed my order to now, I have had nothing but trouble. Every frame I have selected seems to be out of stock and then I get an email back (eventually) telling me that this is the case. I have ordered three pairs of expensive glasses and up til now I have received nothing! It has already been a month and I am regretting ordering from this company. When they emailed me, though they provided a landline number for both the UK and in New York, they don't actually answer the phone - try it for yourself. Instead, you get a repetitive voicemail telling you that it is an internet ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of wesser

    wesser

    1 Star selectNOspecs 14/11/2008
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Fraudsters, took my payment, provided fake tracking number, never sent the order.

    I ordered a pair of specs from this website a month ago. The website leads you to believe the specs are coming from the UK but a week after paying, I was told they would be posted from HongKong!! When I ordered, I paid for insured & registered post - I still haven't received anything from SelectSpecs (apart from a FAKE tracking number!) and they are now ignoring all forms of contact. My advice to anyone who reads this would be to stay well clear of *************!!!!! ****************************************​****. They will quickly take your money, then a week later tell you that your order has ... more
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