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Home > Internet > Online Shopping > .co.uk Online Shopping > themusicking.co.uk

User Reviews

for themusicking.co.uk

Rating Summary based on 21 reviews

  • 5 Stars
    		6
  • 4 Stars
    		4
  • 3 Stars
    		0
  • 2 Stars
    		1
  • 1 Star
    		10

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Previous page Next page Page 1 of 3 | 1 to 10 out of 21 Review(s)
  • 36 of 37 Ciao users found the following review helpful
    Picture of JeffFromPoole

    JeffFromPoole

    5 Stars ELvis is no longer the king of Rock and Roll 23/08/2008
    User recommends the product

    Advantages Advantages Good Site layout, competitive pricing

    Disadvantages Disadvantages none as yet

    In my search for guitar accessories I came upon this site whilst comparing prices for various bits and pieces I needed to enhance the experience of my lovely new Gibson guitar. In particular I wanted something to protect my strings, it isn't a big thing to change strings but they do take a while to settle in and play properly and I hate it when they start to sound dull. I discovered a product call Fast Fret, which is an oil based string cleaner. The oils on your fingertips is deadly to steel guitar strings and in a few short weeks you E string's sound can change from DANG to DUNK. Having read ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of cognitionreviews

    cognitionreviews

    1 Star Not so much the king as the jester 18/02/2010
    User doesn't recommend the product

    Advantages Advantages Prices

    Disadvantages Disadvantages Slow order processing, inaccurate information over phone

    The Music King is an instrument store in Birmingham that stock guitars, bass guitars, drum kits and a wide assortment of similar goods. When viewing their web site, the assortment they offer seems very good. The Music King's web site says it you order an item that is in stock before 2pm it will arrive the next day. Having read some very sceptical reviews on this very web site, I decided to give them a call even though the item was in stock according to their web site. They confirmed that the item was in stock and that the item would arrive with me the next day if I did in fact order straight ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of warankind

    warankind

    1 Star My worst online store experience ever ! 16/04/2010
    User doesn't recommend the product

    Advantages Advantages Don't know

    Disadvantages Disadvantages Not trustworthy,ignore emails,never keep promisses

    I found a guitar at a real good price there and sent a message for availability.Information was that the guitar is in stock and ready for shipping.After paying with paypal I asked for a tracking number - no reply.5 days later I informed paypal to complain.Sometimes I reached somebody by phone,it was never clear who was spoking,I guess always the same 2 or 3 guys but the gave me the feeling I never had contact before with and they were not informed at all.I always got the information the sales manager Paul has to be asked and will call me back - he never did ! After one week,they told me the ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of AGDave

    AGDave

    1 Star I cannot trust The Music King 13/09/2009
    User doesn't recommend the product

    Advantages Advantages Looks good at a good price

    Disadvantages Disadvantages They take your money but you do not receive your goods

    They took my money immediately but have not delivered any goods. I ordered a guitar from The Music King - http://www.themusicking.co.uk - Now I am having to fight to get a refund. Many promises have been broken by them and I get no response from them via email and have rarely been able to speak to anybody via phone. I am only trusting my bank to recover my money. I wish I had read the other bad review on this site. My experience has been the worst I have had online and I hope to get my money back. I was promised a refund - I received NOTHING. I called to chase the refund and was assured that a ... more
  • 2 of 5 Ciao users found the following review helpful
    Picture of spanner0201

    spanner0201

    1 Star I will never buy from themusicking again! 04/01/2010
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Poor Customer Service, Never respond to email, Hardly answer the phone, do not care!

    On the 14th of December I ordered a Westfield SR383 electro acoustic guitar of The Music Kings website as a xmas present. On the 15th the money was swiftly taken from my account. On the 17th i received an email stating my order had been shipped. Therefore i was reasonably convinced i would get this before Christmas. On the 21st my order had still not arrived and when I email to ask where it was I received a response saying i would be contacted the next day to let me know where my order was. I received no reply. Then on the 24th I emailed again and was told because of the snow my order was ... more
  • 1 of 3 Ciao users found the following review helpful
    Picture of bigfeet123

    bigfeet123

    5 Stars Very easy to use Web site and helpful staff too. 24/08/2009
    User recommends the product

    Advantages Advantages Very easy site to use with acturate tracking and stock online.

    Disadvantages Disadvantages none i can see

    This was the First time i used music king i was very pleased with my items. After looking on the website i found a few items i wished to purchase. I was a little stuck on 2 of the accessories to go with my new guitar so i gave them a call. I was pleased to say after about 2 minutes on the phone the guy i spoke to knew exactly what i wanted and helped me through the process to order. This was only my 4th item purchaed online and i was really glad when my items arrived the next day. Next tiem i need some strings and other accessories i will go back to them for sure. THe have a good selction of ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of Dannyh2288

    Dannyh2288

    1 Star Good website, terrible service. 07/04/2010
    User doesn't recommend the product

    Advantages Advantages Good selection of products.

    Disadvantages Disadvantages Donr expect to actually receive products.

    The website itself is well laid out and easy to use. The range of products offered is very good with a range of musical instruments and accessories on offer. That is where the good part ends however. After ordering from this website I had not received my goods or heard anything from them after two months. After contacting them I was told there was a couple of weeks delay in receiving the items I had ordered from the supplier. After waiting a further three weeks I emailed again and was told I could have an alternative product which would be dispatched on next day delivery. After another two ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of SteveGreen742

    SteveGreen742

    1 Star The worst online experience ever 10/08/2010
    User doesn't recommend the product

    Advantages Advantages Absolutely not one, service appalling, worst online experience ever imaginable.

    Disadvantages Disadvantages Everything, no stock, no business, no funds, no morals, no ethics, no intention to supply, liars

    THE MUSIC KING what can I say? My fiancee went to purchase a Fender Guitar from this shower, the price was right and they promised all the right things. They debited the money from her account on the 13th July 2010 promising delivery before my 40th birthday. Yet despite assurances it never turned up on the agreed days, when she kicked right off and got an alternate date it still never turned up, it never turned up on the morning of us going away for my 40th weekend, It had though been promised for delivered first thing on the 26th July. But when lunch time came and went and there was no ... more
  • 1 of 3 Ciao users found the following review helpful
    Picture of boylando91

    boylando91

    2 Stars Not happy! 27/10/2009
    User doesn't recommend the product

    Advantages Advantages Looks good, cheap prices, quick responding to emails

    Disadvantages Disadvantages Items arnt always in stock, refund takes ages

    The Music King Looking at the website it looks great with a variety of products at good prices i orderd a guitar that i am sure was "In stock" as i checked as i orderd it, money was taken straight away but guitar become out of stock Found out the guitar wasnt in stock, so the website was wrong and im now still waiting for a refund a week after i first orderd, also after numerous emails. Some might be lucky and order one that is in stock and have a brilliant experience, but mine wasnt, the guitar was out of stock, when it said it was in stock Now i am waiting for my refund, the guitar is ... more
  • 1 of 3 Ciao users found the following review helpful
    Picture of Davesax1965

    Davesax1965

    1 Star Terrible service 23/10/2009
    User doesn't recommend the product

    Advantages Advantages Great site

    Disadvantages Disadvantages - but they don't deliver, can't be pinned down and you can't believe a word they say.

    Not a shop I'd ever attempt to buy goods off again. My wife ordered me an amplifier about two months before my birthday was due. Three days before the event, she was still chasing Music King to try and get them to deliver, after a string of broken promises. We eventually ordered the amp from somewhere else - and it arrived bang on my birthday. When she tried to get a refund off them, it was almost taken as a personal insult. We FINALLY got them to cough money up - absolutely appalling standards. Given the delay, I'd suspect that they advertise goods which they don't have in stock. I couldn't ... more
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