Rating Summary

1-15 of 21 reviews Show most helpful reviews first Newest first

 

Community Level 6JeffFromPo...

JeffFromPoole

ELvis is no longer the king of Rock and Roll

AdvantagesGood Site layout, competitive pricing

Disadvantagesnone as yet

"In my search for guitar accessories I came upon this site whilst comparing prices for various bits and pieces I needed to enhance the experience of my lovely new Gibson guitar. In particular I wanted something to protect my strings, it isn't a big thing to change strings but they do take a while to settle in and play properly and I hate it when they start to sound dull. I discovered a product call Fast Fret, which is an oil based string cleaner. ..." Read review
23.08.2008

Ciao members have rated this review on average: very helpful

Community Level 1cognitionr...

cognitionreviews

Not so much the king as the jester

AdvantagesPrices

DisadvantagesSlow order processing, inaccurate information over phone

"The Music King is an instrument store in Birmingham that stock guitars, bass guitars, drum kits and a wide assortment of similar goods. When viewing their web site, the assortment they offer seems very good. The Music King's web site says it you order an item that is in stock before 2pm it will arrive the next day. Having read some very sceptical reviews on this very web site, I decided to give them a call even though the item was in stock according ..." Read review
18.02.2010

Ciao members have rated this review on average: helpful

Community Level 1warankind

warankind

My worst online store experience ever !

AdvantagesDon't know

DisadvantagesNot trustworthy,ignore emails,never keep promisses

"I found a guitar at a real good price there and sent a message for availability.Information was that the guitar is in stock and ready for shipping.After paying with paypal I asked for a tracking number - no reply.5 days later I informed paypal to complain.Sometimes I reached somebody by phone,it was never clear who was spoking,I guess always the same 2 or 3 guys but the gave me the feeling I never had contact before with and they were not informed ..." Read review
16.04.2010

Ciao members have rated this review on average: helpful

Community Level 1AGDave

AGDave

I cannot trust The Music King

AdvantagesLooks good at a good price

DisadvantagesThey take your money but you do not receive your goods

"They took my money immediately but have not delivered any goods. I ordered a guitar from The Music King - http://www.themusicking.co.uk - Now I am having to fight to get a refund. Many promises have been broken by them and I get no response from them via email and have rarely been able to speak to anybody via phone. I am only trusting my bank to recover my money. I wish I had read the other bad review on this site. My experience has been the worst ..." Read review
13.09.2009

Ciao members have rated this review on average: helpful

Community Level 1spanner0201

spanner0201

I will never buy from themusicking again!

AdvantagesNone

DisadvantagesPoor Customer Service, Never respond to email, Hardly answer the phone, do not care!

"On the 14th of December I ordered a Westfield SR383 electro acoustic guitar of The Music Kings website as a xmas present. On the 15th the money was swiftly taken from my account. On the 17th i received an email stating my order had been shipped. Therefore i was reasonably convinced i would get this before Christmas. On the 21st my order had still not arrived and when I email to ask where it was I received a response saying i would be contacted ..." Read review
04.01.2010

Ciao members have rated this review on average: helpful

Community Level 1bigfeet123

bigfeet123

Very easy to use Web site and helpful staff too.

AdvantagesVery easy site to use with acturate tracking and stock online.

Disadvantagesnone i can see

"This was the First time i used music king i was very pleased with my items. After looking on the website i found a few items i wished to purchase. I was a little stuck on 2 of the accessories to go with my new guitar so i gave them a call. I was pleased to say after about 2 minutes on the phone the guy i spoke to knew exactly what i wanted and helped me through the process to order. This was only my 4th item purchaed online and i was really glad when ..." Read review
24.08.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1Dannyh2288

Dannyh2288

Good website, terrible service.

AdvantagesGood selection of products.

DisadvantagesDonr expect to actually receive products.

"The website itself is well laid out and easy to use. The range of products offered is very good with a range of musical instruments and accessories on offer. That is where the good part ends however. After ordering from this website I had not received my goods or heard anything from them after two months. After contacting them I was told there was a couple of weeks delay in receiving the items I had ordered from the supplier. After waiting a further ..." Read review
07.04.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1SteveGreen...

SteveGreen742

The worst online experience ever

AdvantagesAbsolutely not one, service appalling, worst online experience ever imaginable.

DisadvantagesEverything, no stock, no business, no funds, no morals, no ethics, no intention to supply, liars

"THE MUSIC KING what can I say? My fiancee went to purchase a Fender Guitar from this shower, the price was right and they promised all the right things. They debited the money from her account on the 13th July 2010 promising delivery before my 40th birthday. Yet despite assurances it never turned up on the agreed days, when she kicked right off and got an alternate date it still never turned up, it never turned up on the morning of us going away ..." Read review
10.08.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1boylando91

boylando91

Not happy!

AdvantagesLooks good, cheap prices, quick responding to emails

DisadvantagesItems arnt always in stock, refund takes ages

"The Music King Looking at the website it looks great with a variety of products at good prices i orderd a guitar that i am sure was "In stock" as i checked as i orderd it, money was taken straight away but guitar become out of stock Found out the guitar wasnt in stock, so the website was wrong and im now still waiting for a refund a week after i first orderd, also after numerous emails. Some might be lucky and order one that is in stock and have ..." Read review
27.10.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1Davesax1965

Davesax1965

Terrible service

AdvantagesGreat site

Disadvantages- but they don't deliver, can't be pinned down and you can't believe a word they say.

"Not a shop I'd ever attempt to buy goods off again. My wife ordered me an amplifier about two months before my birthday was due. Three days before the event, she was still chasing Music King to try and get them to deliver, after a string of broken promises. We eventually ordered the amp from somewhere else - and it arrived bang on my birthday. When she tried to get a refund off them, it was almost taken as a personal insult. We FINALLY got them ..." Read review
23.10.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1Badservice...

Badservicemonitor

Very poor service

AdvantagesEasy to order from the site

DisadvantagesYou won't get what you paid for.

"Ordered a guitar from this company a month ago, for which they took immediate payment. After chasing them for a month they finally say that the Guitar is no longer available from the manufacturers and hang up. On going to their website I find the guitar for sale but at a higher price. This probably explains their reluctance to send the item out. They have promised a refund but I'll wait and see. Don't expect any quality of service from this ..." Read review
12.08.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1margaretj123

margaretj123

First order went well

AdvantagesGreat prices, fast delivery

Disadvantagesnone

"I have always been a bit worried about ordering online, but my first experience with the music king went very well. I was looking a for my son's first guitar, but didn't want to spend too much in case he dosen't carry it on. After finding the package I thought was best I called the store and spoke to one of their customer service team. They were very helpful and went through whether it was the right size and type for my son. They even offered free ..." Read review
30.10.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1TheHedge

TheHedge

Good service by phone

AdvantagesPolite, quick delivery, good price

DisadvantagesNone for me

"I found these guys on Google Shopping whilst looking for a Tapco mixer. Their internet price was good but I still managed to barter the sales guy down by a tenner which equated to free postage. The salesman was very chatty and helpful. The package arrived next day no probs which was necessary as it was used on stage that night. Looks like a lot of people have had problems with internet orders from the Music King and it seems like a stock checking ..." Read review
13.11.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1jgood

jgood

Exceptional service From Music King

AdvantagesVery well laid out site easy to navigate

Disadvantagesnone

"I have read some reviews on this website and i disagree entirely with any of the bad ones. I ordered a guitar package from this website on a Wednesday evening it arrived on Friday morning. It stated in stock so i couldn’t see any reason for the item not arriving and it was a bit cheaper than a few other websites i looked on. I had an email stating the item had been dispatched on Thursday with tracking info. There are quite a few items on the website ..." Read review
15.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1strat_mald...

strat_maldine

my experience with the music king

Advantagesgreat shop, staff and delivery service

Disadvantagesthat i didnt know them sooner!

"recently i was browsing the net for a new axe and stumbled across the the music king website, being the fender nerd that i am i went staight to the fender guitars and found a great looking strat which was a must have for my collection! to cut a long story short i ended up calling up to ask about delivery stuff, as i am weary of online shopping!, and spoke to a very enthusiastic guy who explained to me the process after the delivery debreifing i ..." Read review
18.02.2010

Ciao members have rated this review on average: somewhat helpful



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