thetrainline.com

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Reviews - thetrainline.com

Online Ticket Booking

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Good

Progood for travel planning and you can't get to a st...

Consunreliable, no effective competition

I know loads of people have already reviewed thetrainline, but I think this is a good case of changing Consumer expectations - two years ago I would have rated this excellent but I don't think it has kept up with the best This is illustrated by an experience I had yesterday. I don't want to bore...

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Super

Pro easy to navigate web site

Cons charge for credit card payment

I have been using thetrainline for quite a while since I work in another city and travel frequently during weekend. But as it introduced charging fees for credit card booking, I switched to virgin. But still most time I check tickets on thetrainline. Generally speaking, apart of credit card...

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Excellent

Proeasy to use and convenient

Consextra charges

Occasionally I have to travel by train for work, and rather than queue up for tickets on the day of travelling, someone recommended thetrainline.com to me so I thought I would give it a go! Before writing this review, I was just scouring some of the very negative reviews written about the...

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Super

ProNo queuing, good prices, quick service, simple

Consyou're going to be using a train!

Let's face it, public transport sucks. That might seem like a harsh attitude to have towards a public service, especially to people who don't have their own private mode of transport, but compared to public transport services in other countries, Britain's network of busses and trains is a pretty...

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Super

“Ticket To Ride”

published 17/07/2001

ProEasy to drive system. Rapid delivery. Well designe...

ConsNothing special, more functional than anything

I’m not a frequent user of trains; in fact the last time was in the infamous Petrol Crisis of 2000. However in the week ahead I (and 120,000 others over 3 days) am going to see Robbie Williams “sing and dance” in Milton Keynes. The dilemma was how were we (four of us) going to...

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Not for me

“The Great Train Robbery .com”

published 19/08/2001

ProCan book train tickets online

Cons£108.75 MORE expensive than booking by telephone

Contemplating a train journey to the south of England, I read a few reviews about thetrainline.com and was keen to put the site to the test. Other Ciao members had recommended this online booking service as being a good and efficient way of buying train tickets, and like anyone, I am keen not to...

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Good

ProGreat for gathering information

ConsThe prices are higher than elsewhere

As some of you will know Dave (my partner) has recently started his new job as a consultant and now has to travel to different places all over the British Isles. Next week he is going to Haverfordwest in South Wales and intends to stop in a hotel in Tenby. Now this sounds just my cup of tea so I...

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Excellent

“Ticket to Ride”

published 20/10/2001

ProI don't have to queue for a ticket

ConsTimetables take some getting used to

Train Tickets? I have never bought one in my entire life! Dr. Beeching axed my local railway station twenty-seven years ago. I had an annual season ticket for three years, which I’d buy once a year from the ticket office at the Railway Station in the sleepy Surrey town I lived in as a...

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Excellent

“Good habits do pay off”

published 12/08/2001

ProBook from the comfort of your home. Saves time and...

ConsNone

It was late in the evening, it seemed that it was going to rain and I was too tired as I came out of the Liverpool station. That’s nearly one year ago, a boy handed me a leaflet that said Glasgow return for £1 only. I looked at the leaflet and then the boy and said in my mind‘ YEAH...

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Super

“Virgin CAN get things right”

published 04/03/2001

ProQuick, efficient, secure, everything Virgin Trains...

ConsCan be slow at times

Anyone who regularly travels by train will be used to all the delays (particularly if you travel by Virgin Trains!) and queues associated with rail travel, not just the travel itself, but the purchase of tickets and travel enquiries. Anything that can reduce the stresses involved is good in my...

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Excellent

“Supurb Service”

published 05/08/2001

ProEasy-to-use site, Clear information, Supurb Custom...

ConsYou must own a credit card to book

After always buying my train tickets from a train station in person i was told about thetrainline.com. Supposedly it had very cheap tickets and a great customer service, so i thought i'd give it a go. After a very short registration procedure (it just required name, address, e-mail address, and...

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Super

ProOrder from your home, cheaper

ConsSometimes some ordering problems

Travel has become a big part of many people's lives these days. The spreading out of people from their home towns to get bigger and more successful jobs has meant that people have more cause to travel – to visit relatives, to go to work, or even just to go on holiday. But in these days of...

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Super

ProSee review

ConsSee review

I’m a big fan of purchasing things online – I can’t think of any activity I’d rather do less than trawl around busy shops on my days off from work. I’ve become quite used to ordering all sort of things online, but one thing I’ve never really seen the point of...

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Super

Proeasy to use gives information for all train netwo...

Consnone

The train line.com is an excellent site. I havent actually bought a ticket online as such, I tend to use it more as an enquiry desk - ie finding out the times and prices of trains. This is an excellent site which is extraordinally fast (- wish you could say that abot virgin trains!!) and gives...

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Excellent

“Exemplary service”

published 08/09/2000

Pro1-00 off, quick delivery of tickets, well laid out...

Consnone whatsoever

Im going to explain the brilliance of thetrainline.com service, I only used it the other day and already just 2 days on im incredibly impressed with it. Well firstly the booking process. Well it really was very simple. At the time of day the website was running very quickly although I have...

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