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User Reviews

for thorntons.co.uk

Rating Summary based on 22 reviews

  • 5 Stars
    6
  • 4 Stars
    9
  • 3 Stars
    3
  • 2 Stars
    1
  • 1 Star
    3

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.0
  • 1.0
  • 3.5
  • 3.5
  • 3.5

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Previous page Next page Page 1 of 3 | 1 to 10 out of 22 Review(s)
  • 90 of 90 Ciao users found the following review helpful
    Picture of SweetTooth93

    Level 7 SweetTooth93

    Member since 22/01/2008

    Reviews written: 151

    User recommends the product

    Advantages Advantages Plenty for everybody, easy to navigate, fast delivery

    Disadvantages Disadvantages Not overly attractive site

    Perhaps ironically, one of the traditions in our family, is that with every present a member of the family recieves, a huge box of chocolates, or sweets comes with it. Around summer time, the majority of the birthdays in our family, happen and usually my mum takes charge of buying the confectionary to go alongside the presents. However, the beginning of July brought my mums birthday itself, and I knew that along with her present I wanted to get her a special little something edible, and so I turned to "www.thorntons.co.uk". *** I heard about the thorntons website through a friend who had ... more
  • 44 of 44 Ciao users found the following review helpful
    Picture of sottovoce82

    sottovoce82

    User recommends the product

    Advantages Advantages They are chocolates… da!

    Disadvantages Disadvantages You are tempted to bite more than you can chew; as for buying and eating.

    www.thorntons.co.uk > You can register with the site when you make a purchase and the process is quite easy. As usual, you give your name and address (here you can add certain directions for the courier, like if you want the package to be left with your neighbor) and you choose a password. What I want to draw your attention to here, and what I found to be a good thing, is that you can choose to have your credit card details erased after you make the purchase. > At this festive time of the year, the site is decorated with lovely Christmassy chocolate and snow, and it is easy to navigate. On the ... more
  • 106 of 106 Ciao users found the following review helpful
    Picture of moose

    moose

    User recommends the product

    Advantages Advantages Inexpensive gifts, good navigation, some unusual ideas

    Disadvantages Disadvantages Expensive flowers, possible delivery problems

    Chocolate is one of my favourite passions in life! I like nothing better if I am spending a night in, than to sit in front of the TV munching on chocolate, and one of my favourites has to be Thornton’s Continental. At this point I have to say that I have only ordered presents from Thorntons.co.uk, preferring to visit one of their shops for my own chocolate habit! One of the main attractions of buying presents from Thorntons via the net is that you can spend from as little as £1.19 (yes really, but you do only get 2 chocolates!) and postage is also a reasonable £2.95. So what do I think ... more
  • 84 of 84 Ciao users found the following review helpful
    Picture of Weeping_Willow

    Weeping_Willow

    User recommends the product

    Advantages Advantages Quite a large rnage available; quick delivery; easy to navigate; secure

    Disadvantages Disadvantages Some items are expensive esp flowers

    You would be forgiven for thinking that thorntons.co.uk was just an online shopping site stocking a bundle of luscious looking chocolates but you may be surprised to find that there is far more to it than meets the eye. Choosing gifts for certain people can oftentimes be a difficult task (esp. if you have awkward family and friends who never know exactly what they want). Finding myself in such a predicament not so long ago, Thorntons came to my rescue. I needed a nice gift and I needed it quickly because, as usual, I had left it to the last minute, having neither the chance nor inclination to ... more
  • 118 of 118 Ciao users found the following review helpful
    Picture of SueMagee

    Level 8 SueMagee

    Member since 19/07/2001

    Reviews written: 233

    User recommends the product

    Advantages Advantages Excellent selection of chocolates and other gifts.

    Disadvantages Disadvantages Poor administration and delivery problems.

    My daughter has returned to the UK after living for several years in Nepal. She still hasn’t got over the novelty of being able to walk into Tesco and buy what she wants. Less enchanting is the fact that the whole family (there’s five of them) are susceptible to every bug that’s doing the rounds, so when my husband chatted to my daughter just a couple of days before her birthday in October he wasn’t surprised to find that she was a bit down. “What are we getting her for her birthday?” he asked. I explained about the rather worthy gift we’d given her. “Can’t we get her some chocolate or ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of Louise90

    Louise90

    User recommends the product

    Advantages Advantages Lots of scrummy chocolate!

    Disadvantages Disadvantages They are very expensive

    Thorntons is the UK's most famous chocolate supplier. Register, using the form provided. Fill in your name, address, telephone number, email address and password, and be in with a chance of winning a champagne hamper! Choose from their product ranges:- Continental Premier Toffee and fudge Hampers Specialities Cafe Thorntons gift sets Gifts for the 21st Century Birthday gifts Crabtree and Evelyn gifts Children's gifts Easter Gifts for Men Fun Gift Ideas Season Gift Ideas Here are a few ideas:- Candle and concrete holder - £17.50 Address Book - £14.99 Special toffee pot (ceramic pot containing ... more
  • 6 of 7 Ciao users found the following review helpful
    Picture of darrenloud

    darrenloud

    User recommends the product

    Advantages Advantages Good prices, excellent range of products, fast delivery, great taste

    Disadvantages Disadvantages P+P was a little on the expensive side.

    I made two purchases from thorntons.co.uk before christmas. I was very pleased to discover that they were online as the nearest highstreet branch is over 40 miles away from me. I was suprised to see the value for money they offer compared to what I had previously imagined them to be. If you have never experienced the delicacy of a thorntons chocolate, it is the most amazing experience for your plalette! If you don't appreciate the quality of their products, you'll probably find their chocolates expensive. I have a diabetic Gran, and as you may know, most diabetic chocolates taste revolting. I ... more
  • 0 of 0 Ciao users found the following review helpful

    Advantages Advantages None, we never did get a taste

    Disadvantages Disadvantages Shoddy delivery

    My mother had a problem with Thorntons Chocolate company's delivery. She ordered from the company website. She checked their web site, lots of options and chose several packages and placed her order. They gave the order to a courier company who said that they just left it on the door step. We don't know; we never saw it, maybe kept the package. Thorntons obviously did not send it in plain brown paper wrapping, but one with "Thorntons" all over it. So someone stole it. She reported this and asked them to replace it; but got no response whatsoever, not even a "sorry but we don't care" note. So ... more
  • 13 of 14 Ciao users found the following review helpful
    Picture of Liberty1

    Liberty1

    User recommends the product

    Advantages Advantages Great value, excellant service

    Disadvantages Disadvantages None

    Well as a chocoholic, any site dealing with chocolate has got to be great in my opinion. I have used the Thorntons site for ordering birthday and christmas gifts and have been delighted with the range on offer. The special offers prove to be good value and the people I have sent to have always been delighted with their gifts. At least ordering on line, I don't get tempted to spend too much or to consume too many calories!!! Gifts have always been delivered on time and have been attractively presented, when looking for a chocolate gift I always use this site. ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of stephbu

    stephbu

    User recommends the product

    Advantages Advantages Good quality gifts

    Disadvantages Disadvantages No tracking

    *IMPORTANT LIFE SAVING INFORMATION FOLLOWS* Nation of Britain listen-up, be very afraid, Mothers day is coming!! So what do you do? Get a pre-wilted bouquet of flowers from the local rip-off merchants aka. Interflora? Or should you get more chocolates, which you are painfully reminded of at Christmas, when all the ones with the unwanted centres are brought out. Why repeat the last decade of useless throw away presents? Answer is simple - none of the above. Instead you wander online to the Thortons website (yes I know Thortons are pretty proficient at chocolates) The site is arranged into ... more
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