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Community Level 6bazzaolear...

bazzaoleary77

Daddy Can I have It ? NO Daddy Wants It!!

AdvantagesGreat Range and Good Deals

DisadvantagesNot Always The Cheapest

"I have five children to buy for that equal's lot's every present's every year to be bought what with birthdays and Christmas and with me being at home with them it can be very hard to get out and about to buy the gift's they want. That's why I do most of my shopping online and Toys R Us is one company I regularly use for buying gifts for my children and then all of the kids friends who invite them to their parties. I have also been known to use Toys ..." Read review
16.02.2007

Ciao members have rated this review on average: very helpful

Community Level 2bifbails

bifbails

Toy shop online

AdvantagesHassle free, no Queues

DisadvantagesHaven't come across any yet

"After spending most of xmas stuck in queues waiting to be served, I thought that I needed to change my shopping habits. Luckily I got to try out new ways pretty quick because of birthdays not long after xmas, so here is my experiences of using Toys r Us online. Will it be any easier than going to the local store? Starting off then, once you type the shop name in the search bar, the site I was looking for was the first thing found and very fast. The ..." Read review
10.01.2006

Ciao members have rated this review on average: very helpful

Community Level 1MonkeyK

MonkeyK

Dissapointed at such a big brand

AdvantagesHuge selection, reasonable prices

DisadvantagesBad Delivery

"When I wanted a Christmas present for my (almost) 3 year old niece, the first thing that came to mind was Toys \'R\' Us, however I don't think it will again in a hurry. The online store is incredibly easy to navigate, and they have a huge variety of stock, probably 2 to 3 times more than you would find in even the biggest Toys \'R\' Us store in the country. I found the product I wanted with ease and at a reasonable price, I could have got it a ..." Read review
07.12.2007

Ciao members have rated this review on average: very helpful

Community Level 6SRowlands

SRowlands

Worst internet shopping experience ever ?

AdvantagesNo crowds - Fairly Good Website

DisadvantagesNo stock, No support, No Delivery

""Toys R Us - with toys in their millions, all under one roof". Sounds great, especially around Christmas time - get all the toys in one trip. Well, that was the idea anyway. My local Portsmouth store has always lived up to my expectations - it is clean, well organised and there are always staff around to help. In fact, on my last visit just before Christmas, a game that I was looking for was not on the shelves. A really nice girl spent around ..." Read review
21.01.2004

Ciao members have rated this review on average: helpful

Community Level 2Mallory

Mallory

Steer Clear!

AdvantagesNone

DisadvantagesNo on-line or telephone help available

"Being a keen internet shopper and a new parent I was excited to try the Toys r us online shopping facility. The first time I ordered a cot and bedding for our new baby. All seemed to go well and the order duly arrived however one item was wrong. There was no phone number or address on the accompanying paperwork so I had to e-mail them to let them know of the error. I did this, using the 'e-mail us!' facility on th website and waited for a reply...and ..." Read review
11.12.2000

Ciao members have rated this review on average: helpful

Community Level 1AP

AP

Frustrating in the extreme

AdvantagesWebsite shows some items no longer available in shops

DisadvantagesZero communication, no attempt to sort out delivery problems

"...the other Ciao opinions on toysrus.co.uk before I made the decision to use the site. Three weeks ago I ordered an item from toysrus.co.uk that seems to have gone out of stock in shops and which my daughter has been asking for as a Christmas present. Three days after that, a parcel arrived - unfortunately I was not home and delivery was accepted by someone else on my behalf - if I had been home I would have seen just by the size of it that there was ..." Read review
29.10.2003

Ciao members have rated this review on average: helpful

Community Level 8Louise90

Louise90

Mad about toys

AdvantagesGood range of products to buy

DisadvantagesThe delivery charges

"...CARD ~~~~~~~~~ Every time you buy from toysrus.co.uk you will earn gold card points which can be exchanged for money off coupons. Gold cards are available along with an application form in all Toys 'R' Us stores. At the end of the points collection (March - September), you will receive a letter stating how many points you have accumilated and your coupons. Spend between £100 - £199 and receive £50 money off coupons. £200 - £299 = £75 £300 - ..." Read review
06.04.2001

Ciao members have rated this review on average: helpful

Community Level 2MISSTEAPOT

MISSTEAPOT

TOYS R US ONLINE

AdvantagesNONE

DisadvantagesCAN'T GET EMAILS TO THEM, NO PHONE NUMBER

"I RECENTLY ORDER A GAMEBOY COLOUR CONSOLE ONLINE FROM TOYS R US, THIS WAS TO AVOID THE CROWDED SHOPS AND HASSLES, ALSO THERE PRICE SEEMED TO BE QUITE REASONABLE EVEN WHEN DELIVERY WAS INCLUDED. WHEN I TRIED TO ORDER THIS ITEM, I WOULD GO THROUGH THE PROCESS OF FILLING IN THE ORDER FORM, ENTERING MY CREDIT CARD DETAILS, FOR THE FINAL STEP TO TELL ME THAT THEY COULD NOT ACCEPT MY ORDER, I TRIED AND TRIED AGAIN, STILL GETTING THE SAME MESSAGE, I EVENTUALLY ..." Read review
28.12.2000

Ciao members have rated this review on average: helpful

Community Level 1hillbilly1

hillbilly1

toys'r'us - your days are numbered

AdvantagesThey are perhaps more likely to have the goods in stock

DisadvantagesSite note secure, badly packaged and late

"Last Christmas I was trying to track down a particular toy that I knew toy'r'us stocked. It was within 2 weeks of the 25th and I was loathe to attack the shops. Toy'r'us was the only place I could track it down whilst searching online. As a friend had asked me to get it I felt obliged to place an order but when you read their terms and conditions they do not guarantee that their site is secure and they will not be held responsible for any problems ..." Read review
09.07.2000

Ciao members have rated this review on average: helpful

Community Level 1MickP59

Quick review of toysrus.co.uk

"I ordereda bike for my son for Christmas a week before I wanted it and paid extra for a specified delivery date (22nd December). I got an e mail at 8.00 pm on the day, telling me it was out of stock and they had cancelled my order!
24.12.2008

Ciao members have rated this review on average: helpful

Community Level 1chicky_roc...

chicky_rock34

TOYS R US - EVERYTHING YOU NEED FOR THE KIDS

AdvantagesNot enough stores nationwide - so online is great

Disadvantagestake some time to deliver

"...a month and I find ToysRUs.co.uk excellent when in search of that special present or treat. I am never stuck with out choice in their for my little 2 year old son. They have a range of toys that there is no need to look anywhere else. These range from garden toys, to pre school learning toys and consoles - like Leapfrog. Drawing stuff for the younger kids computer games and consoles for the older kids and even computer packages for the grown ups! ..." Read review
14.06.2005

Ciao members have rated this review on average: somewhat helpful

Community Level 6ally2kc

ally2kc

Making the best out of the bad

AdvantagesAll the toys your kids want, none of the ones you want!

DisadvantagesBest sellers tend to sell out quickly

"Like most parents, I want my children to have the best of educational and inspirational toys. My kids however, and I am sure most kids these days, want the latest in plastic manufactured toys created on the back of films, computer games and comic books. As long as your kids are the same, Toysrus online is a great place for you to start. An easy website to use, Toysrus allows you to easily find all the toys you have never heard of that your kids ..." Read review
25.04.2006

Ciao members have rated this review on average: somewhat helpful

Community Level 1klyon

klyon

wide selection and easy to use

Advantagessaves you having to drive to your local store

Disadvantagespost and packing is extra

"Having recently given birth, and unable to drive, I found this website very useful, and quite reasonably priced, to search for items I needed that I had not originally thought of or needed more of. One item, in particular the breast pads, was considerably cheaper even if you included the post and packing, than the local supermarket, and they were better quality so I have used them on more than one occassion for this reason. the goods were received ..." Read review
03.09.2003

Ciao members have rated this review on average: somewhat helpful



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