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Home > Internet > Online Shopping > .co.uk Online Shopping > toysrus.co.uk

User Reviews

for toysrus.co.uk

Rating Summary based on 13 reviews

  • 5 Stars
    		2
  • 4 Stars
    		4
  • 3 Stars
    		0
  • 2 Stars
    		3
  • 1 Star
    		4

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Previous page Next page Page 1 of 2 | 1 to 10 out of 13 Review(s)
  • 50 of 50 Ciao users found the following review helpful
    Picture of bazzaoleary77

    bazzaoleary77

    4 Stars Daddy Can I have It ? NO Daddy Wants It!! 16/02/2007
    User recommends the product

    Advantages Advantages Great Range and Good Deals

    Disadvantages Disadvantages Not Always The Cheapest

    I have five children to buy for that equal's lot's every present's every year to be bought what with birthdays and Christmas and with me being at home with them it can be very hard to get out and about to buy the gift's they want. That's why I do most of my shopping online and Toys R Us is one company I regularly use for buying gifts for my children and then all of the kids friends who invite them to their parties. I have also been known to use Toys R Us for my own selfish little vices lol. THE WEBSITE I find the website very easy to navigate with all relevant sections laid out well, all ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of bifbails

    bifbails

    4 Stars Toy shop online 10/01/2006
    User recommends the product

    Advantages Advantages Hassle free, no Queues

    Disadvantages Disadvantages Haven't come across any yet

    After spending most of xmas stuck in queues waiting to be served, I thought that I needed to change my shopping habits. Luckily I got to try out new ways pretty quick because of birthdays not long after xmas, so here is my experiences of using Toys r Us online. Will it be any easier than going to the local store? Starting off then, once you type the shop name in the search bar, the site I was looking for was the first thing found and very fast. The homepage is ok with it's layout and colours. It's simply a white background screen with a mixture of black writing to make it easy on the eyes and ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of MonkeyK

    MonkeyK

    2 Stars Dissapointed at such a big brand 07/12/2007
    User doesn't recommend the product

    Advantages Advantages Huge selection, reasonable prices

    Disadvantages Disadvantages Bad Delivery

    When I wanted a Christmas present for my (almost) 3 year old niece, the first thing that came to mind was Toys \'R\' Us, however I don't think it will again in a hurry. The online store is incredibly easy to navigate, and they have a huge variety of stock, probably 2 to 3 times more than you would find in even the biggest Toys \'R\' Us store in the country. I found the product I wanted with ease and at a reasonable price, I could have got it a few pounds cheaper but went with the big name, which I could trust. Ordering was easy and after registering placed the order. Unfortunately (but also ... more
  • 38 of 39 Ciao users found the following review helpful
    Picture of SRowlands

    SRowlands

    2 Stars Worst internet shopping experience ever ? 21/01/2004
    User doesn't recommend the product

    Advantages Advantages No crowds - Fairly Good Website

    Disadvantages Disadvantages No stock, No support, No Delivery

    "Toys R Us - with toys in their millions, all under one roof". Sounds great, especially around Christmas time - get all the toys in one trip. Well, that was the idea anyway. My local Portsmouth store has always lived up to my expectations - it is clean, well organised and there are always staff around to help. In fact, on my last visit just before Christmas, a game that I was looking for was not on the shelves. A really nice girl spent around 15 minutes checking the whole of the stock room trying to find the game, without success. I left the store, disappointed that I couldn't get the game ... more
  • 11 of 12 Ciao users found the following review helpful
    Picture of Mallory

    Mallory

    1 Star Steer Clear! 11/12/2000
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages No on-line or telephone help available

    Being a keen internet shopper and a new parent I was excited to try the Toys r us online shopping facility. The first time I ordered a cot and bedding for our new baby. All seemed to go well and the order duly arrived however one item was wrong. There was no phone number or address on the accompanying paperwork so I had to e-mail them to let them know of the error. I did this, using the 'e-mail us!' facility on th website and waited for a reply...and waited...and waited. I e-mailed again and waited... and waited..Eventually I found an old brochure and managed to obtain a telephone number which ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of AP

    AP

    1 Star Frustrating in the extreme 29/10/2003
    User doesn't recommend the product

    Advantages Advantages Website shows some items no longer available in shops

    Disadvantages Disadvantages Zero communication, no attempt to sort out delivery problems

    I wish I had read some of the other Ciao opinions on toysrus.co.uk before I made the decision to use the site. Three weeks ago I ordered an item from toysrus.co.uk that seems to have gone out of stock in shops and which my daughter has been asking for as a Christmas present. Three days after that, a parcel arrived - unfortunately I was not home and delivery was accepted by someone else on my behalf - if I had been home I would have seen just by the size of it that there was some mistake. Closer inspection revealed it to be entirely the wrong parcel - the Toys R Us label had the name and ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of Louise90

    Louise90

    5 Stars Mad about toys 06/04/2001
    User recommends the product

    Advantages Advantages Good range of products to buy

    Disadvantages Disadvantages The delivery charges

    Toys 'R' Us are, as you well know, one of Britain's largest toy stores in England. And this is their website. Choose from a wide range of toys and games which will keep you amused for hours. Oh, and not forgetting the children!! The catagories to choose from are toys, video games, home entertainment and outdoors/bikes. Each product is clearly shown with the price by the side of it. Click on 'add to basket' if you wish to purchase it. You can also search for a particular product. At the top right-hand corner of the screen it shows you how many items you have purchased, and the total cost of ... more
  • 7 of 9 Ciao users found the following review helpful
    Picture of MISSTEAPOT

    MISSTEAPOT

    1 Star TOYS R US ONLINE 28/12/2000
    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages CAN'T GET EMAILS TO THEM, NO PHONE NUMBER

    I RECENTLY ORDER A GAMEBOY COLOUR CONSOLE ONLINE FROM TOYS R US, THIS WAS TO AVOID THE CROWDED SHOPS AND HASSLES, ALSO THERE PRICE SEEMED TO BE QUITE REASONABLE EVEN WHEN DELIVERY WAS INCLUDED. WHEN I TRIED TO ORDER THIS ITEM, I WOULD GO THROUGH THE PROCESS OF FILLING IN THE ORDER FORM, ENTERING MY CREDIT CARD DETAILS, FOR THE FINAL STEP TO TELL ME THAT THEY COULD NOT ACCEPT MY ORDER, I TRIED AND TRIED AGAIN, STILL GETTING THE SAME MESSAGE, I EVENTUALLY GAVE UP TRYING TO USE THERE ONLINE SERVICE AND PHONED MY LOCAL STORE, TO BE TOLD THEY WERE NOTHING TO DO WITH THE ONLINE SERVICE. A WEEK LATER ... more
  • 3 of 5 Ciao users found the following review helpful
    Picture of hillbilly1

    hillbilly1

    2 Stars toys'r'us - your days are numbered 09/07/2000
    User doesn't recommend the product

    Advantages Advantages They are perhaps more likely to have the goods in stock

    Disadvantages Disadvantages Site note secure, badly packaged and late

    Last Christmas I was trying to track down a particular toy that I knew toy'r'us stocked. It was within 2 weeks of the 25th and I was loathe to attack the shops. Toy'r'us was the only place I could track it down whilst searching online. As a friend had asked me to get it I felt obliged to place an order but when you read their terms and conditions they do not guarantee that their site is secure and they will not be held responsible for any problems arising. I realise that they are probably airing on the side of caution as I wonder if anywhere is secure after the Panorama programme (5.7.00)but ... more
  • 26 of 44 Ciao users found the following review helpful
    1 Star Quick review of toysrus.co.uk by MickP59 24/12/2008
    I ordereda bike for my son for Christmas a week before I wanted it and paid extra for a specified delivery date (22nd December). I got an e mail at 8.00 pm on the day, telling me it was out of stock and they had cancelled my order!
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