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Home > Cars & Motorcycles > Running A Car > Warranty Companies > warrantydirect.co.uk

User Reviews

for warrantydirect.co.uk

Rating Summary based on 168 reviews

  • 5 Stars
    		118
  • 4 Stars
    		15
  • 3 Stars
    		1
  • 2 Stars
    		2
  • 1 Star
    		32

Detailed rating

  • Efficiency
  • Price
  • Service
  		• 3.9
  		• 3.5
  		• 4.2
Previous page Next page Page 1 of 17 | 1 to 10 out of 168 Review(s)
  • 10 of 10 Ciao users found the following review helpful
    Picture of knitware

    knitware

    5 Stars Warranty Direct 19/03/2008
    User recommends the product

    Advantages Advantages Piece of mind

    Disadvantages Disadvantages Network Garage

    A really good experience. I have taken out a 2nd policy with Warranty Direct for my new car. I had an Omega 2.6 V6 which I took out a £290 gold cover policy. After a few months of ownership the car was using coolant and white smoke appeared. I took it to a network garage Nationwide Autocentre (more about this later) and WD took care of the whole bill, £1000. I had problems with Nationwide Autocentre, wrong information i.e. items not covered by warranty when they were, time delays, but no problems with WD. In fact a chap from Warranty Direct rang the garage up and gave them a piece of his mind ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of a4angus

    a4angus

    4 Stars Worthy Warranty Review with images 14/11/2005
    User recommends the product

    Advantages Advantages Comprehensive; easy to setup

    Disadvantages Disadvantages Small print

    **** Introducton **** Many people I know berate this form of insurance (for that is what it is - insurance). It can be a small price for peace of mind .... but do your sums first. **** Overview **** I have had a Warranty Direct on one car. I purchased a 1 year warranty on my Vauxhall Omega which I had purchased 18 months old. You can obtain a warranty on most cars directly from Warranty Direct either online (http://www.warrantydirect.co.uk/) or by phone on 0800 731 7001. The price quoted will depend on your car, age mileage, estimated annual mileage. You are able to claim up to £5000 per annum ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of shopwise

    Level 1 shopwise

    Member since 30/05/2012

    Reviews written: 1

    4 Stars Warranty Direct 30/05/2012

    Advantages Advantages Restores confidence in owning an older car. Excellent service.

    Disadvantages Disadvantages Decision making could be a bit quicker, especially if you're off the road without another vehicle

    I had intended to trade my VW Passat in December 2011 but couldn't find anything that I liked at the right price. It was 4 years old. The car was great and the mileage still good so I decided to keep it a while longer. My son suggested taking a warranty, and after some research I took one with Warranty Direct. At the time I wondered if I was just giving money away for nothing.After only having the warranty for about three weeks, I broke down a long way from home. I made arrangements for recovery and reported my plight. After quite a lot of exchanges between my garage and WD, they rejected the ... more
  • 6 of 7 Ciao users found the following review helpful
    Picture of Usedillusion

    Usedillusion

    1 Star Great if you are training for crufts and need hoops to jump throu 12/05/2010
    User doesn't recommend the product

    Advantages Advantages You get a lesson in life and get to feel like a criminal without actually having to be one

    Disadvantages Disadvantages You pay through the nose for it

    I took out a policy with Warranty Direct as we had bought a car I wanted to keep that was out of Manufacturers warranty. I took out the best possible cover they offered for my car (over 70k and 6 years old) which included a few extra bits. I also opted to keep it an ongoing monthy cost, rather than spend a lump sum every year. So I took out the cover at £26 per month. After breaking down I rang WD to find out what the correct procedure was to go about making a claim. Where I was informed that any claim within the first 3 months was usually down to "wear and tear". So Alarm bells immediatly ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of BigBluey

    BigBluey

    1 Star If i wanted to jump through hoops i'd have joined the Circus 22/06/2010
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Phobed off, BIG phone bills, and will not deliver what they promise

    This is the first time i have done this but you all need to know what they stand for. Own a Jag 05 plate with 44'000 miles, so my warranty ran out and i thought i'd get another. Warranty Direct seemed to good to be true, (should have listened to what they say) Signed up to the all singing franchise warranty over £400 for the year or 12'000 miles. Car developed a fault 2 weeks ago and i thought no problems i should be covered, so took car to dealer and they ran a diagnostic check, came back engine over boost. So as per T&C i instructed them to find fault but not to carry out any repairs. 11 ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of jaguarxj

    jaguarxj

    5 Stars Warranty direct customer for eight years of stress free motoring. 19/04/2010
    User recommends the product

    Advantages Advantages Problem free service

    Disadvantages Disadvantages From my point of view, none

    I have found their settlement of garage bills prompt and painless. I drive a large car and consequently have had, in eight years, some large garage bills. As long as the repair was sanctioned by WD. engineers, no problems. Obviously you need to have kept the previous years service record plus MOT. etc. to prove you are a responsible motorist when making a claim also there is a £50.00 excess and, depending on the mileage of your vehicle, you might have to pay a small percentage cost of the parts used in the repair. Believe me this is miniscule compared to some repair bills. I believe there are ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of BiggerDon

    BiggerDon

    1 Star Warranty Direct car repair cover 07/01/2008
    User doesn't recommend the product

    Advantages Advantages Few

    Disadvantages Disadvantages Too many ways to refuse a claim

    I have always been dubious about any form of insurance as the aim of any insurer is to take a premium and find an excuse not to pay a claim. WARRANTY DIRECT are a perfect example as per my experience. In May 07 I took out their Gold Policy providing their so called top class cover for my Mercedes to be repaired by a franchised dealer, cost was £43 monthly. This I thought would provide cover for just about every problem I might encounter. Frankly I did not think with a Merc there would be too many problems but I felt reassured, and I expected Warranty Direct would do well out of me. But I did ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of manolo23

    Level 1 manolo23

    Member since 09/05/2012

    Reviews written: 1

    1 Star BEWARE ==STAY WELL AWAY---absolute rip offs 09/05/2012
    User doesn't recommend the product

    Advantages Advantages no advantages what so ever

    Disadvantages Disadvantages RIP OFF, Waste of time and money

    PLEASE stay well away, i got stung for over 3k bill on my bmw 645/ They are waste of money and time. Very unprofessional and they have no idea what they are talking about. I should of read all the reviews on google before i paid my 850pound of my money that i might as well say i threw in the bin. When it comes to it they dont cover anything and they dont want to pay up. I am in the process of taking them to the court. Cut long story short i took my vehicle to the main dealers as it had a problem with the engine, at first they said take it to bmw, so i did and they started saying we need all ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of gordy6

    Level 1 gordy6

    Member since 04/12/2012

    Reviews written: 1

    1 Star Cheaper to pay for repairs!!! 04/12/2012
    User doesn't recommend the product

    Advantages Advantages Let me know if there are any

    Disadvantages Disadvantages Lack of knowledge, time-consuming and leaves you with a major hole in your pocket

    I bought a 6 yr old Ford Cmax and decided to buy a warranty for that extra piece of mind. After much searching I plumped for Warranty Direct - and regret it ever since. I was driving one day when the engine management light pinged on, and after discussing with Warranty Direct I took the car to one of their Network garages, to make the whole process quicker and more efiicient. Unfortunately dealing with a warranty company can really drag out the process, here is what happened. 8.30am- dropped car off 10am- phonecall from garage explaining problem. They sent information to warranty direct. 2pm ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of mm3973

    mm3973

    2 Stars Great Customer Service but poor/inconsistent claims handling 24/11/2009
    User doesn't recommend the product

    Advantages Advantages Professional customer service

    Disadvantages Disadvantages inconsistent claims handling

    The following is my opinion and/or personal experience of Warranty Direct. I purchased the 'extensive' extra care warranty from WD approx 6 months ago, at a cost of around £300 pa. (with wear & tear from inception) The vehicle has been subject to a major service at Main Dealer the day before inception. SALES & ADMINISTRATION: Sales and adminstration at the point of sale were both first class - no complaints. CLAIMS HANDLING: Recently I noted a problem with the flywheel and contacted WD for guidance, first problem was an outdated list of network approved garages; of the three provided in my ... more
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