wolu.co.uk

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Not for me

ProVery good prices if it ever arrives!

ConsTerrible customer service, little or no response t...

Please beware of Wolu.co.uk. I have been stung badly by this website. After falling for the comments (posted by the company themselves) in various forums I took a punt on this site. £360 and nearly 2 weeks later my order still has not arrived. I ordered my Camera on the Monday after being told I...

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Excellent

“Great service and prices”

published 03/03/2010

ProCompetitive Prices

ConsDevliery time

Purchased myself a Canon Powershot S90. Great camera and I love the design too :) wolu offers great prices on the camera that I purchased. Its much cheaper than other online stores not mention about high street. Packing is good and everything is intact without damage. Delivery should be quicker...

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Excellent

ProQuick customer services

ConsLong delivery

I live in London and at first I read mixture of comments and wanted to collect the camera myself instead of paying online. I emailed them and they responded within 12 hours, although they did not allow me to collect but they were really polite on the email. Therefore, I decided to give it a go...

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Excellent

“Great prices and services”

published 10/09/2010

ProGreat prices and services

ConsShould use recorded delivery for my expensive item...

I purchased some Hoya filters on their websites which are in bargain prices. I had a look around before I made the purchase and got some mixed opinions with the company. I can confirm the items are sent from UK and with VAT receipt. The comments are all created by new accounts which I believe...

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Excellent

ProExcellent all round

Cons----

I had a great experience with them. They had been really polite and answered a few questions of mine before my purchase. I was concerned about the site but they replied quickly and put my mind at ease and therefore I made my choice of purchasing too. Item arrived nicely packed. Everything is...

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Excellent

“Great prices and services”

published 28/01/2010

ProExcellent all rounds

ConsNone

I received very good service from wolu. I was expecting the delivery was over 7 working days as left by others on ciao. However, I received my order on 5th days and I am very happy with it. My lens was carefully packaged and I am very happy afterall. Emails were received when the status have...

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Excellent

“Bargain Sigma len”

published 19/01/2010

ProGreat customer email service

Cons7 working days delivery time

Tried with a reluctant mind set as I have not seen this site before. However, I thought if anything happens, I can do charge back with my credit card. Service turned out reasonable, delivery took roughly 7 working days but they provided excellent email communication service. I have sent 4-5...

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Excellent

ProPrices are very competitive

ConsDelivery time - if it could be faster, it would be...

The website design is not that great as I think it looks too cramp. I would prefer something more clear cut which will make my shopping experience easier. Products ranges are big as it has a lot of different accessories. The best things I like are Hoya and B+W Filters as they are quite hard to...

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Excellent

ProVery good services with low prices

ConsWebsite design

I think wolu.co.uk provided the best competitive prices in cameras and lenses categories. I bought myself a Canon lens, took 6 days. I do not shop online too regularly nor writing reviews. I purchased from ebay and amazon before, had bad experience with ebay and slow delivery with amazon and no...

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Not for me

ProNONE!

ConsDODGY COMPANY FALSE REVIEWS

There is something very suspicious about this company. I ordered goods from them and I am kicking myself now for not looking into them in more depth. You can tell by the way the English language is used on the 5 star reviews on this site that they are all witten by the same person. As I ordered...

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Excellent

“Great support”

published 17/03/2010

ProGreat customer support

ConsNone

I purchased my Canon G11 on 14th of Feb and it came after 10 days I purchased. Unfortunately, I was not at home and did not pick up the parcel on the day and the item has been returned to England instead of sitting at Germany post office depot for me to pick up. They tried so hard to locate the...

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Excellent

“5 stars”

published 17/03/2010

ProRedelivery until 9pm

Cons5 days delivery time

In my opinion, I feel wolu is a secure site to purchase at. I purchased myself a JVC MG630 camcorder, it took 5 days for delivery. From my point of view, this is fair enough as the low prices made up for the delivery time as I do not need to item in urgent. The camcorder is in PAL, so suitable to...

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Excellent

“Exellent prices and services”

published 22/01/2010

ProQuick delivery, bargain prices and follow up email...

ConsNone

Purchased a Canon s90 4 days ago and already received it. Saw a lot of fair reviews for this company but I personally had a great experience with it. Prices are fab, with such a bargain, I can save myself some extra cash for memory cards :) Layout is quite clear with regard to branding and items...

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Excellent

“Bargain place”

published 22/01/2010

ProPrices and services

ConsDesign and updates

Purchased myself a set of gears for my new Canon G11. Good camera, I love the icontract mode. Camera is perfect and I love it. Back to wolu, good sales follow-ups and I made a few questions before purchased and they made speedy replies. However, I personally like to be reassure to speak on phone...

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Excellent

ProPrices and tailored service

ConsNil

I think wolu.co.uk is very good. Personally I received positive and tailored customer service along the way. I think they issued one person to handle each customer inquiry and I feel this way will save me time of explaining myself each time. They responded email quickly which I really appreciated...

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