Rating Summary

1-15 of 17 reviews Show most helpful reviews first Newest first

 

Community Level 1Rapt0ruk

Rapt0ruk

BEWARE of WOLU.CO.UK for now!

AdvantagesVery good prices if it ever arrives!

DisadvantagesTerrible customer service, little or no response to email communications.

"Please beware of Wolu.co.uk. I have been stung badly by this website. After falling for the comments (posted by the company themselves) in various forums I took a punt on this site. £360 and nearly 2 weeks later my order still has not arrived. I ordered my Camera on the Monday after being told I would receive it the same week. Come Thursday the website still displayed my order status as Pending. I sent at least 5 emails to the various departments ..." Read review
21.01.2010

Ciao members have rated this review on average: helpful

Community Level 1taximanbillo

taximanbillo

Great service and prices

AdvantagesCompetitive Prices

DisadvantagesDevliery time

"Purchased myself a Canon Powershot S90. Great camera and I love the design too :) wolu offers great prices on the camera that I purchased. Its much cheaper than other online stores not mention about high street. Packing is good and everything is intact without damage. Delivery should be quicker. Website homepage has too much stock there and should made everything clearer so it will be easier to find. Registration and purchasing functions are ease ..." Read review
03.03.2010

Ciao members have rated this review on average: helpful

Community Level 1joinfilmso...

joinfilmsociety

Great price and customer service

AdvantagesQuick customer services

DisadvantagesLong delivery

"...very good shopping experience with wolu.co.uk and would definitely come back again. In my point of view, I would give 8/10 ..." Read review
24.01.2010

Ciao members have rated this review on average: helpful

Community Level 1doggystyle...

doggystyle666

Great prices and services

AdvantagesExcellent all rounds

DisadvantagesNone

"I received very good service from wolu. I was expecting the delivery was over 7 working days as left by others on ciao. However, I received my order on 5th days and I am very happy with it. My lens was carefully packaged and I am very happy afterall. Emails were received when the status have changed (automatic). I have not contacted the customer service which I cannot comment on. The ordering processes were very easy and products range are large. ..." Read review
28.01.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1killbillsu...

killbillsusuke

Exellent prices and services

AdvantagesQuick delivery, bargain prices and follow up emails

DisadvantagesNone

"Purchased a Canon s90 4 days ago and already received it. Saw a lot of fair reviews for this company but I personally had a great experience with it. Prices are fab, with such a bargain, I can save myself some extra cash for memory cards :) Layout is quite clear with regard to branding and items categories. Email was received when item was in different status and I think that is great, at least I know what is happening even I do not mind when it will ..." Read review
22.01.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1flashgunma...

flashgunmaster

Great support

AdvantagesGreat customer support

DisadvantagesNone

"I purchased my Canon G11 on 14th of Feb and it came after 10 days I purchased. Unfortunately, I was not at home and did not pick up the parcel on the day and the item has been returned to England instead of sitting at Germany post office depot for me to pick up. They tried so hard to locate the parcel and found out it was sitting at UK's national sorting office. They are really nice and update the status with me daily. Although I am not happy with ..." Read review
17.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1reviewking...

reviewkingofthebest

Great prices and services

AdvantagesGreat prices and services

DisadvantagesShould use recorded delivery for my expensive items

"I purchased some Hoya filters on their websites which are in bargain prices. I had a look around before I made the purchase and got some mixed opinions with the company. I can confirm the items are sent from UK and with VAT receipt. The comments are all created by new accounts which I believe they are some creations from competitors. Anyway, lets talk about the company instead, all items are brand new, ordering process are fairly easily and for registered ..." Read review
10.09.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1sexybob101

sexybob101

Wolu.co.uk best competitive prices

AdvantagesVery good services with low prices

DisadvantagesWebsite design

"I think wolu.co.uk provided the best competitive prices in cameras and lenses categories. I bought myself a Canon lens, took 6 days. I do not shop online too regularly nor writing reviews. I purchased from ebay and amazon before, had bad experience with ebay and slow delivery with amazon and no customer service. I would give 8.5/10, with regard to prices, delivery time and reliability. They can improve on the site design, which I think its important ..." Read review
22.01.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1superstarf...

superstarfan12

5 stars

AdvantagesRedelivery until 9pm

Disadvantages5 days delivery time

"In my opinion, I feel wolu is a secure site to purchase at. I purchased myself a JVC MG630 camcorder, it took 5 days for delivery. From my point of view, this is fair enough as the low prices made up for the delivery time as I do not need to item in urgent. The camcorder is in PAL, so suitable to use in UK without any problem. The item came by DHL from London and the service they used is fab coz they re-deliver uptill 9pm if I ring on the same day ..." Read review
17.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1dancingque...

dancingqueenyo

Competitive pricing and great communications customer services

AdvantagesPrices are very competitive

DisadvantagesDelivery time - if it could be faster, it would be excellent

"The website design is not that great as I think it looks too cramp. I would prefer something more clear cut which will make my shopping experience easier. Products ranges are big as it has a lot of different accessories. The best things I like are Hoya and B+W Filters as they are quite hard to find else where and prices here are excellent. Customer services are excellent which they response email gurantee within 24 hours unlike Amazon which is ..." Read review
20.01.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1wakiwonke

wakiwonke

Bargain place

AdvantagesPrices and services

DisadvantagesDesign and updates

"Purchased myself a set of gears for my new Canon G11. Good camera, I love the icontract mode. Camera is perfect and I love it. Back to wolu, good sales follow-ups and I made a few questions before purchased and they made speedy replies. However, I personally like to be reassure to speak on phone instead. Website layout is ok but I think it will need more modifications on the accessories bit as not all the pictures are uploaded. Navigation is very ..." Read review
22.01.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1superstart...

superstartrekfriend

Bargain Sigma len

AdvantagesGreat customer email service

Disadvantages7 working days delivery time

"Tried with a reluctant mind set as I have not seen this site before. However, I thought if anything happens, I can do charge back with my credit card. Service turned out reasonable, delivery took roughly 7 working days but they provided excellent email communication service. I have sent 4-5 emails during purchase and they all replied within 24 hours. The most important is the prices are really low and this is the great thumb up i need to give. Product ..." Read review
19.01.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1kfar

kfar

WOLU - DO NOT USE THIS COMPANY - VERY DODGY

AdvantagesNONE!

DisadvantagesDODGY COMPANY FALSE REVIEWS

"There is something very suspicious about this company. I ordered goods from them and I am kicking myself now for not looking into them in more depth. You can tell by the way the English language is used on the 5 star reviews on this site that they are all witten by the same person. As I ordered my items over a week ago and following the order confirmation had not heard anything I though I would give them a call to find out when it could be expected, ..." Read review
23.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1stiffmaxma...

stiffmaxmaster

Excellent prices. Been well treated from customer service

AdvantagesExcellent all round

Disadvantages----

"I had a great experience with them. They had been really polite and answered a few questions of mine before my purchase. I was concerned about the site but they replied quickly and put my mind at ease and therefore I made my choice of purchasing too. Item arrived nicely packed. Everything is working perfectly. Price of my Sigma Fisheye Lens are superb that I cannot find anywhere else cheaper. They do have a large range of filters and accessories that ..." Read review
04.03.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1yodamaster...

yodamaster8158

Excellent all round

AdvantagesAll rounded

DisadvantagesPossible quick delivery

"Purchased D5000 Kit and came within 4 working days. Pretty impressed with the speed of delivery as I had a bad expectation from comments. I guess its all depends on stock availability, if they have them in stock, they can offer a better serviecs. I havent used the customer services at all apart from logging in the check my order status. Email was received once my item was shipped which gave me an reassurance. I think they are doing a pretty good job ..." Read review
02.02.2010

Ciao members have rated this review on average: somewhat helpful



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