Riviera Hotel, Weymouth

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Riviera Hotel, Weymouth

The Riviera Hotel is a well-known Dorset landmark that has welcomed holidaymakers to its location for over 70 years. The hotel has direct access to th...

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Review of "Riviera Hotel, Weymouth"

published 16/07/2017 | micksheff
Member since : 18/07/2003
Reviews : 819
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About me :
There seems to be less and less people rating these days. Just the same faithful few....
Good
Pro Cheap
Cons A fair distance from town, a bit run down in places
very helpful
Cleanliness
Comfort
Service
Facilities
Value for Money

"The once grand Riviera Hotel in Weymouth"

Riviera Hotel, Weymouth at night

Riviera Hotel, Weymouth at night

Introduction

The Riviera Hotel is a very prominent hotel in Weymouth, situated at the far eastern end of the resort known as Bowleaze Cove. It’s large size, distinctive shape and bright white exterior ensures that it it can be seen from many miles away.

I stayed here for 3 nights over the Easter weekend in 2017 (Friday 14th April - Sunday 16th April). paying a total of £210 for a double room for the 3 nights.

Why the Riviera?

We wanted to book a short break over the Easter period but initially were not too fussy where we wanted to go although Weymouth was on the list of possibilities as my partner had been there previously but I hadn’t.

The Riviera regularly came up on the booking sites I checked and looked ideal for a short stay but we kept changing our minds. Then a few weeks before Easter some friends relocated to Devon so we decided we could visit them from a base in Weymouth so I checked the booking sites again and found little else other than the Riviera was now available for those dates so panicked into thinking we needed to book it there and then or risk finding nothing it was booked.

First Impressions

The Riviera hotel was very easy to find, my sat nav more or less took me straight into the car park but our immediate concern was that it seemed to be much further away from the town centre than we realised.

From the outside the hotel looked lovely and enjoyed a very nice location overlooking the curved bay with the sandy beach of Bowleaze Cove immediately below. Our first issue however was that arriving at 5pm, 2 hours after the check in time begins the car park was full, we drove around and quickly discovered it was an odd shape with lots of blind dead ends meaning that when you failed to find an empty space it was necessary to perform a 3 point turn in a ridiculously tight space. Twenty minutes later and a few more 3 point turns later and tempers were starting to fray when my partner suddenly spotted someone leaving a space and I managed to whip over and park.

There are large landscaped gardens surrounding the hotel and it’s very green and pretty. It was just a short, but uphill walk to the reception.

Close up, the exterior wasn’t quite as nice but the reception was nice and bright and had a large chandelier type light as it’s centerpiece. We waited at reception behind an angry woman complaining that the car park was full and telling the receptionist that her husband had drove off to try and park on the streets nearby.

Check in was quick but we were surprised to find that the only access to our room in The Tower was through the restaurant and bar and that the only lift to this area was quite some distance away. We didn’t have much luggage so took the stairs but felt awkward pushing past tables in the restaurant with our bags to get to the stairs.

Beyond the restaurant and onto the staircase the building suddenly began to look tired and dated. Threadbare carpets on the edges, walls needing a fresh lick of paint etc.

Our room

The room was clean and quite spacious with an en suite bathroom, a double bed a desk with a chair and a TV fixed to the wall. The floor was carpeted and the decor neutral.

Our view was right across the bay and couldn’t have been better.

Despite being told that the free wifi was available in the room I couldn’t connect to it. I was later told by a different receptionist that wifi wasn’t actually available in that particular room.

Later problems we would encounter involved the shower, which didn’t work and a dodgy door lock. We politely complained at reception about both issues and a member of staff accompanied us to our room, fully expecting that we simply weren’t operating the shower correctly but soon discovering that the lever really didn’t turn no matter how hard you tried to turn it. She said the door lock seemed OK and that there was just a knack to it but she’d contact maintenance. We were heading out and when we returned a couple of hours later the shower was fixed but the door lock was the same, often taking us several minutes to lock and unlock it.

After enjoying our first shower we then discovered that the pull handle on the glass cubicle was only attached at one end so it spun right round and worked itself loose each time we used it, we didn’t bother complaining about this and simply re-tightened it each time so it didn’t fall off completely.

General Information

Our booking was on a room only basis. We had the option of booking a breakfast at £10 each but didn’t bother and were told that if we wanted to eat in the restaurant then it was necessary to pre-book. We didn’t bother eating in the hotel at all but saw and smelt the food each time we passed through the restaurant each time we accessed our room.

We did however have a drink in the bar on the second night. The prices were vastly inflated in comparison to the places in town and apart from another couple we we their only customers at that time of the night.

There are a number of facilities at this hotel including an indoor and outdoor pool, a sauna and a gym but we didn’t make use of any of these.

Overall opinion

Looks nice from afar but up close needs some tlc. Reception / lobby seems to have been recently refurbished but elsewhere the hotel is old, tired and a bit shabby but nonetheless it was clean and the staff were attentive and nice.

The view from our room was lovely but the location was too far from the main town for us although this is something I should have checked before v=booking rather than believing “the short distance from town” mentioned somewhere, which presumably means by car and not on foot.

The car park is inadequate and needs to be addressed

I wouldn't stay here again and I wouldn’t recommend it to others..

Riviera Hotel
Bowleaze Cove
Weymouth
Dorset
DT3 6PR

www.rivieraweymouth.co.uk

PS Image is correctly displayed at my end but appears upside down here, grrrr...


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Comments on this review

  • jules.34 published 21/07/2017
    E review!
  • angelfish28 published 20/07/2017
    Sounds like the place really does just need some TLC to improve things for guests.
  • euphie published 19/07/2017
    e :o)
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Product Information : Riviera Hotel, Weymouth

Manufacturer's product description

The Riviera Hotel is a well-known Dorset landmark that has welcomed holidaymakers to its location for over 70 years. The hotel has direct access to the beach and offers fantastic views across the bay of Weymouth and Portland. The Riviera is designed in Art Deco style of architecture and the accommodation is outside the main building and is connected by covered pathways. The large ballroom, fully refurbished and is the focal point every evening for live entertainment, dancing and shows.

Product Details

Long Name: Riviera Hotel

Type: Hotel

Street: Bowleaze Cove

Address: Bowleaze Cove, Weymouth, Dorset, DT3 6PR, United Kingdom

City: Weymouth

Country: United Kingdom

Post Code: DT3 6PR

County: Dorset

Region: South West England

Postal Prefix: DT

Postal Town: Dorchester

Continent: Europe

Avg Price: 29.28

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