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Royal & Sun Alliance Insurance plc

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The company ------------ Royal & Sun alliance is a leading insurance company for building & contents although they do offer various other products but are well known for insuring the above. They offer Insurance direct or through intermediaries such as AA, Swinton, Sainsbury's insurance e.t.c. ... Read review

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Community Level 2mazhariqbal

mazhariqbal

SAME COMPANY DIFFERENT CHARGES

AdvantagesAble to offer cheap quotes

DisadvantagesSee op

"...are all paid commission by Royal & Sun alliance. (they have also recently launched there new service known as More than offering slightly cheaper quotes.) My Experience. -------------- I took out an insurance policy with them through AA & Swinton not knowing that my house was insured by Royal & Sunalliance for both contents & buildings rather than AA or Swinton. Which realised when I made a claim later that year. When my household insurance ..." Read review
01.09.2001

Ciao members have rated this review on average: very helpful

Community Level 4gollygumdr...

gollygumdrops

When you need to claim . . .

AdvantagesEasy, fuss free claims

DisadvantagesNeed to use their recommended suppliers to get the best deals

"...months, I'm glad 'm with Royal & SunAlliance (RSA). I didn't select them myself, I'd gone through brokers chasing the best deal. Cheap doesn't always equal good, but RSA were very competitive for the cover I wanted. Back in the spring my garage was broken into and my bikes stolen. One phone call to RSA to register the claim and one to the police to register the theft. Within 24 hours RSA had arranged for Halfords to call me to value my bikes. ..." Read review
19.09.2001

Ciao members have rated this review on average: very helpful

Community Level 1CeramicsQu...

CeramicsQueen

Royal Sun Alliance really earned their premium

AdvantagesVery friendly and organised claims advisor

DisadvantagesToo many menu options when phoning the claims centre

"Call me lucky or jammy or whatever, but before last year I had never made a claim on any type of insurance. Unfortunately, we had a MAJOR flood in our house last year when the mains feed into our header tank suddenly burst without warning. My husband and I were both out of work at the time and I was the first one home...... It was like a scene out of some nightmare film! There was water coming out of the windows, the front door, back door.....I ..." Read review
11.02.2003

Ciao members have rated this review on average: very helpful

Community Level 2Vicky28Ver...

Vicky28Vernon

HSBC insurance provided by Royal & Sun Alliance

AdvantagesReasonably priced premiums

DisadvantagesLong time to settle claim

"...several. We were told that Royal & Sun Alliance were the providers and the premium was £28 pcm, having recently shopped around for quotes we knew that this was a competitive quote and our bank set everything up for us. In October 2002 I went on a trip to Belgium with my family. I returned home five days later and went out for the day with a friend. When I returned to the house later that night the house was full of steam and the temperature was ..." Read review
29.12.2003

Ciao members have rated this review on average: helpful

Community Level 5daseaford

daseaford

Pain to pay in 6 days.

AdvantagesVery quick service.

DisadvantagesNone.

"...House and Contents insurance with Royal and Sun Alliance for some years now (originally with The Insurance Service). During this time all the paperwork has always been correct and arrived on time and the staff have always been very polite and helpful when we have spoke to any of them on the telephone. The real test for any insurance company is when a claim is made. We were recently unfortunate enough to have our youngest son’s BMX bike stolen ..." Read review
31.05.2001

Ciao members have rated this review on average: helpful

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