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Royal & Sun Alliance Insurance plc

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...82 it seemed like a no brainer but I wasn’t sure I had never heard of this echoice thing so I set about looking for reviews etc (or as I always think bad feedback so I am right to think cheap isn’t always best) but I couldn’t find anything at all so I went on to the moneysaving expert website ... Read review

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1-5 of 8 reviews Show all reviews Show most helpful reviews first Newest first


Community Level 6gemax2



AdvantagesGood price & easy to use website

DisadvantagesLots of added extras, awful customer service

"...they are part of The Royal Sun Alliance and they had been around forever etc and shouldn’t have any problems with them. One think I would advise not to do is post a message on moneysaving expert like this again as it was very unspecific and I went on the advise of people who knew nothing just like me but trying to give them the benefit of the doubt I took them up on their offer of car insurance for £606.24. Well £636.24 as we took the optional windscreen ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 2BessieBadger


Simply the Best

AdvantagesFirst Class Service


"I have been with this company for my car insurance for many years since they took over the 'Insurance Service'. Until this year I had no occasion to use their services, but my husband managed to crash my car twice this year (he's off my insurance now, with a few choice words thrown in!) and they have been superb. They were considerate, helpful and efficient. Their appointed garage delivered a courtesy car to my remote country address within hours ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1Roni15

Quick review of Royal & Sun Alliance Insurance plc

"We have an engineering policy with them for our business. They are a complete nightmare to deal with, and we've never even tried to make a claim! They seem to have absolutely no handle on their accounts or paperwork and aren't even capable of changing an address. They charge us tax that they're not supposed to (on an Isle of Man insurance) and insist on requesting that we pay our invoices, months after they HAVE BEEN PAID!

Ciao members have rated this review on average: helpful

Community Level 2liammartin




DisadvantagesRude, expensive

"I have just read a comment from a Ciao member commenting on RSA. I have got a number of quotes of them in the past for car insurance and have always found the quotes given very expennsive. It was as if the sales staff did not want to sell the product at all and that it was them doing me a favour for actually giving me a quote. But I have still gone back to them just in case they are cheap. I have a friend who now works for RSA. He has now been there ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1plinky182


Be very wary

AdvantagesDocuments arrived quickly

Disadvantagesbe wary

"...household and motor insurance with Royal and Sun Alliance and my advie to everyone is to be very wary, write down what you are ofered and the names of people you have spoke to. I first took out home insurance, received a reasonable qoute and received the documentation very quickly. There were a few mior queries which were sorted out with a telephone call. So far so good. I then took out some Motor insurance. I was given a quote, told how much ..." Read review

Ciao members have rated this review on average: helpful

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