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liammartin

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Member since:19.02.2001

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Quote-start

EXPENSIVE QUOTES AND TREAT STAFF POORLY

Quote-end
03.03.2001

Advantages:
None

Disadvantages:
Rude, expensive

Recommendable No:

1 Ciao members have rated this review on average: helpful See ratings
helpful by (67%):
  1. Michael-S
  2. Manx
not helpful by (33%):
  1. b2000

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The overall rating of a review is different from a simple average of all individual ratings.

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I have just read a comment from a Ciao member commenting on RSA.
I have got a number of quotes of them in the past for car insurance and have always found the quotes given very expennsive. It was as if the sales staff did not want to sell the product at all and that it was them doing me a favour for actually giving me a quote. But I have still gone back to them just in case they are cheap.
I have a friend who now works for RSA. He has now been there long enough now to relaise that the staff and the culture in the company makes the staff defensive and threfore the customers are treated poorly.
My advice i not to bother using RSA as they are rude and then the company may start to realise that if the staff are happy the service given will be better.

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Review Ratings »

This review of Royal & Sun Alliance Insurance plc has been rated:

"helpful" by (67%):

  1. Michael-S
  2. Manx

"not helpful" by (33%):

  1. b2000

The overall rating of a review is different from a simple average of all individual ratings.



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