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7 Reviews

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i took out insurance last April, had a claim in August for broken laptop, was informed by Saga you are not covered as portable electricals notr covered! Then in March this year lost my watch on... more

User Reviews

for SAGA

Rating Summary based on 7 reviews

  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    5

Detailed rating

  • Efficiency
  • Price
  • Service
  • 2.0
  • 2.7
  • 2.2
  • 60 of 60 Ciao users found the following review helpful
    Picture of smudgeybabes

    Level 7 smudgeybabes

    Member since 22/02/2005

    Reviews written: 235

    User recommends the product

    Advantages Advantages Simple.

    Disadvantages Disadvantages None found yet, watch this space.

    . . OK Ciao, this is my second attempt at writing this review, my last 400 & odd words have just vanished, thanks Ciao. SAGA insurance, or I really should say UK Insurance Ltd who underwrite it, seem to be a pretty good company. I have been with them for nearly a year, since I reached the magic Five Oh. I went online to find a competitive price, and although Saga was not the cheapest, it seemed a lot cheaper than most. The cover was just what I wanted, so I went for it. As yet I have not had to claim so can not give feedback on the service. My policy covers social domestic & pleasure, with ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of adele240859

    adele240859

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages expensive if they will deal with you

    You have all seen the saga adverts you know the one with the older lady on holiday being driven around in a classic american car, the implication is that if you buy thier car insurance you will be able to afford a better holiday. WELL DON'T BELEIVE IT Even though I am not over 50 my husband is so when we saw this advert we thought great there is a main stream company that will insure our cars we own a 1977 Chevrolet Blazer and a 1981 Ford F250 pickup. I was on the phone pretty quick they were intially very nice and asked our ages which I told them they said it was ok that I was under 50 as my ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of MeredithJarvis

    MeredithJarvis

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Awful claims experience and rubbish customer service

    We insured my Mum with this company because we thought they would be easier for an older person to deal with - especially as my Mum is partially deaf. How wrong could we have been. My Mum was in a car accident which wasn't her fault and the service she received from Saga was appalling. They are making her pay her policy excess even though it wasn't her fault and are being very slow sorting things out to the point that they act like they don't care. My Mum is on a very limited income and having to pay the excess to them has caused her monetary problems and she also has no faith in Saga that ... more
  • 46 of 51 Ciao users found the following review helpful
    1 Star Quick review of SAGA by Lybster 28/03/2008
    I have been trying for eight months to have a simple home insurance claim settled.I have met with nothing but prevarication and incompetence and in spite of Saga Insurance admitting their poor service I have received neither the offered compensation (which is quite derisory), nor had the work done. My letters are either ignored or take weeks to be answered and all phone calls from them are sent "number withheld" I am 74 years of age, live alone on a pension and find the whole experience quite stressful.I have had to involve the Financial Ombudsman in an attempt to get things ... more
  • 3 of 4 Ciao users found the following review helpful
    Picture of MOMENTO

    Level 1 MOMENTO

    Member since 04/04/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages LOADS

    i took out insurance last April, had a claim in August for broken laptop, was informed by Saga you are not covered as portable electricals notr covered! Then in March this year lost my watch on holiday, told yet again you are not insured as only jewellery at home covered. when i took out policy i specifically referred to jewellery abroad as i travel a lot, and this was my main reason for taking out insurance cover.. They said they listened to the recording and I didnt mention this, THEY LIED! I had phone on speaker and my friend heard every word I said. Again they refused to pay out on my loss ... more