Advantages: They use to be good and you could leave reviews on there site and be able to phone them Disadvantages: real pain if your items faulty, item was still sowing picking when it was delivered and the next
...at this point.
You should receive the replacement by tomorrow.
Regards,
Kamil Krawczy
SVP have got bigger but not better, they dont care no more and you cant leave any reviews on there site now I wonder why.
This will be the last order they get from Us. ...
Ohwhy 10.11.2009
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Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: NONE NOW Disadvantages: P&P TOO EXPENSIVE.NO TRADE DISCOUNTS
I thought that SVP had at last turned the corner since the buyout as disc prices recently had been dropping and Free delivery was available if you spent over £50,so you can imagine the disappointment last week sept 09 when both disc prices were hiked substantially higher and postage and packing charges are now worked out relating to weight with No free delivery available unless you buy an item in the free shipping section which is way overpriced ... ...feet and go elsewhere.Quite simply SVP will not last long if they adopt this stance,they have pressed the self destruct button as other companies are selling items at cheaper prices,offer trade discounts and offer some sort of deal on p&p charges.Its a sad day as i have been a loyal customer for over 5 yrs,but im not stupid and will move to a cheaper supplier,even though i know most of the online suppliers are now from the same stable as SVP..Big ...
FLOPPYJOE 07.10.2009
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Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: None any more Disadvantages: too high a risk as anything goes wrong and they do not seem to want to reply to it
...out by the change in SVP and there is little info out there. It looks like someone with a questionable reputation has taken the company over and is trading on their previously great reputation but I may be wrong. Any one have any knowledge of this as I am out over £200 having bought a Referb computer that has gone bang and can not contact SVP using any method and the warranty runs out in a few days. Can anyoinew contact the porevious owners of the ...
BigChas55 04.09.2009
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Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: sort of cheap when hassle-free Disadvantages: delivery schedule not as advertised, slow customer service, buggy website (at times)
...I can say is that SVP is not what it used to be. The customer response is slow and unreliable - a state-of-affair that recently forced me to name and shame them on a forum, which they sponsor, in order to get a reply (something, which I encourage people to do, if SVP is being unresponsive). When they did reply, it was only to pass the buck and blame the problem on Paypal. Buyers should also be weary of their so-called "Express Courier (Next Business ... ...and, at worst, a sham. I sent a query (via their "customer order message system") asking for a refund of the premium shipping but my request was never acknowledged. Anyhow, SVP can kiss goodbye to this long-standing customer. To everybody else, all I can say is caveat emptor. ...
axiomofchoice 12.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: Appearances can be Deceiving. Disadvantages: Once they take your money they won't care about you as a customer.
I placed an order for 7 packs of toner for my work place.
When the order arrived there was clearly only 6 toner cartridges.
I sent them an email to query this and they responded with an email telling me that I am wrong because they sent the correct quantity.
I replied and told them there's no way they sent me the correct quanitity as I am looking at 6 but I ordered 7, my email says 7 and they have taken payment for 7!
They replied again telling ... ...to me, I asked them to forward this 'photographic evidence' to me, and that is when they decided not to reply to any more of my emails.
I'll be contacting my dedit card provider to try and get the money back on the one they decided not to send me. However it doesn't look like I will be able to get money back on my missing toner as debit cards are not always protected against this sort of thing.
A letter has been sent to the OFT. ...
JoannaWhite 30.06.2009
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Ciao members have rated this review on average: helpful Review of SVP Communications
