Advantages: None anymore Disadvantages: Rude, high prices (recently)
SVP have fallen so far its now a case of when will it be sold off again, they bloke I spoke to (help section) Chris was the most off hand person I have ever dealt with, I ordered through paypal without logging into the SVP site, they associated this with my works account (same email) but denied this and said I logged in No I didn’t but they also sent it to another person at my works address who had ordered in the past of them??? When I pointed this ... ...WHY WOULD I. one of the cases was broken on delivery so it was returned, only to be sent to the same person as before, again I complained and asked for the works account to be closed so it would not associate with my account, they said I quote "for government legislation we cannot close your account for 7 years" yes you can but you keep the records for 6 years! anyway they changed the password and said that would do it, I now have the batch of DVDs ...
Pauledwards44 24.11.2009
· Read full review
Review of SVP Communications
Advantages: They use to be good and you could leave reviews on there site and be able to phone them Disadvantages: real pain if your items faulty, item was still sowing picking when it was delivered and the next
...at this point.
You should receive the replacement by tomorrow.
Regards,
Kamil Krawczy
SVP have got bigger but not better, they dont care no more and you cant leave any reviews on there site now I wonder why.
This will be the last order they get from Us. ...
Ohwhy 10.11.2009
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: NONE NOW Disadvantages: P&P TOO EXPENSIVE.NO TRADE DISCOUNTS
I thought that SVP had at last turned the corner since the buyout as disc prices recently had been dropping and Free delivery was available if you spent over £50,so you can imagine the disappointment last week sept 09 when both disc prices were hiked substantially higher and postage and packing charges are now worked out relating to weight with No free delivery available unless you buy an item in the free shipping section which is way overpriced ... ...feet and go elsewhere.Quite simply SVP will not last long if they adopt this stance,they have pressed the self destruct button as other companies are selling items at cheaper prices,offer trade discounts and offer some sort of deal on p&p charges.Its a sad day as i have been a loyal customer for over 5 yrs,but im not stupid and will move to a cheaper supplier,even though i know most of the online suppliers are now from the same stable as SVP..Big ...
FLOPPYJOE 07.10.2009
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: None any more Disadvantages: too high a risk as anything goes wrong and they do not seem to want to reply to it
...out by the change in SVP and there is little info out there. It looks like someone with a questionable reputation has taken the company over and is trading on their previously great reputation but I may be wrong. Any one have any knowledge of this as I am out over £200 having bought a Referb computer that has gone bang and can not contact SVP using any method and the warranty runs out in a few days. Can anyoinew contact the porevious owners of the ...
BigChas55 04.09.2009
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
Advantages: sort of cheap when hassle-free Disadvantages: delivery schedule not as advertised, slow customer service, buggy website (at times)
...I can say is that SVP is not what it used to be. The customer response is slow and unreliable - a state-of-affair that recently forced me to name and shame them on a forum, which they sponsor, in order to get a reply (something, which I encourage people to do, if SVP is being unresponsive). When they did reply, it was only to pass the buck and blame the problem on Paypal. Buyers should also be weary of their so-called "Express Courier (Next Business ... ...and, at worst, a sham. I sent a query (via their "customer order message system") asking for a refund of the premium shipping but my request was never acknowledged. Anyhow, SVP can kiss goodbye to this long-standing customer. To everybody else, all I can say is caveat emptor. ...
axiomofchoice 12.08.2009
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of SVP Communications
