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Excellent

a good all round policy suitable in particular for...

none what so ever in my 8 year expereience

I’ve insured my dogs through Sainsbury’s for the past 8 years now and I thought I would share my experience with you. Despite the problems with my old dog’s health my experience has been very good with Sainsbury. Why I initially chose them I actually had a policy with Petplan but when my German...

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Excellent

Best vets fees I've found

Haven't found any yet

About a year ago we had to have our old dog put down, it was as I'm sure you will appreciate a heartbreaking experience, and one I thought I'd never have to or want to go through again. We had not taken any insurance out on Tara and a few months before she passed away she developed a growth on...

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Super

Sainsburys' is a trusted name

If you have a sickly pet then there is a lot to th...

I checked out the online approach for this service....the website is easy to use...it outlines all the relavent material you need. It gives the information needed to decide if Sainsbury's Pet Insurance is indeed the best for you and your pets needs. At the moment they are offering a 5% discount...

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Excellent

“Straight forward”

published 21/10/2009

Straight forward claims form - very quick service

None!

I have used Sainsbury's pet insurance for my dog for the last 5 1/2 years. I have made two claims. The first when my dog was aged 2 for a foot injury. The vets themselves filled in the claim form and Sainsubury's paid them direct. The vets were happy to see that my pet was insured by Sainsbury's...

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Excellent

“Excellent!!!”

published 18/07/2008

Superb service

None

Sainsburys have been a life saver, literally in my dogs case! My dog fell ill about a year after i took out the insurance and i was worried as to how they would react to the big claim i initially put in for. My dog has a terminal illness and if it was not for my pet insurance i dont know what i...

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Satisfactory

published 27/01/2009

I would not recommend Sainsburys Pet Insurance. Twice they have delayed payment in repect of a cruciate operation on my dog (he has had two - a common problem with retrievers). On each occasion they 'overlooked' my claim. On the first occasion it took 6 weeks after I had contacted them to extract the money from them and on this, second, occasion they have now asked for a full medical history after sitting on the claim for 5 weeks. It is quite a lot of money - around £3000 just for the operation - which as a pensioner I can ill afford. This was why I took out insurance in the first place.

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Satisfactory

published 16/06/2007

When I took out Sainsbury's pet insurance I was pleasantly surprised about the first years premium. Unfortunately it didn't stay that way. After the first year was over the premium trebled! I only found out because I checked my bank statement. When I contacted them they said they will contact the underwriter and get back to me. They actually offered to take £50 of the premium, but it was still more than double of what I paid the previous year and I didn't even make a claim! I've now found a better insurance and I save £100 over the year!

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Satisfactory

“Be careful here...”

published 08/05/2005

Very cheap

VERY high excess

Sainsburys website is very easy to use, and the form is very quick to fill out. I was given a quote which is almost half the annual cost of my Direct Line insurance. BUT.... Be careful here, Sainsburys bury the excess information very deep. When I checked, it was £50 or 15% of the claim...

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Excellent

published 19/08/2007

Great insurance. My pedigree german shepherd was 10 months old when I took out the policy. Pretty much straight away he became seriously ill and sainsbury's footed the bill for all the tests until we eventually found out he had meningitis, this means he wil probably be on and off of steriods for the rest of his life. Sainsbury's have paid my vet direct and all it cost me was £50 excess. My new policy for this year has just come through and it hasn't gone up a penny, even though we've already cost them hundreds if not thousands of pounds and will probably cost much more in the future. Top class inurance, all my family use them too. 5*

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Not for me

None

Paying for a service they have no intention of pro...

What I didn't like: Dog diagnosed with life-long condition in January this year, supplied all required paperwork, 6 weeks after submitting claim and going through an awful customer service experience they will not process the claim, they want further paperwork that my vet cannot provide and...

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Excellent

published 30/06/2008

HI I WAS WITH DIRECT LINE WHO REFUSED TO PAY OUT FOR MY CAVALIERS HEART TABLETS AFTER ONE YEAR AS THIS WAS COSTING ME IN EXCESS OF £30 PER MONTH FOR THE PILLS I CANCELLED MY POLICY. I GOT A NEW PUPPY A CAVVY AGAIN AND INSURED WITH SAINSBURYS AFTER LOOKING CAREFULLY AROUND. WITH IN A FEW WEEKS MY PUPPY DEVELOPED PATELLA LUXATION IN BOTH REAR LEGS AND SAINSBURYS WERE WONDERFULL TO SAY THE LEAST WE GOT EVERY PENNYY BACK EXCEPT THE EXCESS OF COURSE AND THE BILL RAN IN TO THOUSANDS NOT HUNDREDS, EACH LEG. I SENT IN CLAIM IN POST TUESDAY T TIME AND I GOT A CHEQUE SATURDAY MORNING CAN'T RECOMMEND HIGHLY ENOUGH SAINSBURYS FOR ME EVERY TIME EXCELLENT.5 STAR

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