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DVD-HR720

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1 Jan 17th, 2007 

3 Ciao members have rated this review on average: somewhat helpful

Advantages:
Price

Disadvantages:
Very poor custome service, poor sound .

Recommendable No:

Detailed rating:

Sound Level

Instructions

Value for Money

JohnHi

JohnHi

About me:

Member since:17.01.2007

Reviews:1

Do NOT buy Samsung until you have read this.

I bought a brand new DVD-HR720 from Samsung which had muffled sound. I contacted Sansung who got Martin Dawes to try to fix it. After 2 months with it still NOT working Samsung said I should not have contacted them and told me to go back to the seller!

Yes after 2 months failing to fix it they said it was not their problem! Why didn’t they tell me that at the start?

Along the way they promised a refund or replacement if the problem could not be sorted. Numerous calls and hassle, missed appointments at home, and at the end they failed to replace or refund as promised.

Customer servive very poor.  

How helpful would this review be to a person making a buying decision? Rating guidelines

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Comments about this review »

wingnut888 17.01.2007 18:32

Hi and welcome to ciao

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Samsung DVD-HR720/XEU DVD Recorder with 80GB Hard Drive

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More reviews »

Samsung DVD HR720 - review by Suzi56

Advantages: Very easy to use
Disadvantages: I have not found any yet

Samsung DVD HR720 - review by Suzi56 Suzi56 26.10.2005 (26.10.2005) · Read review
Ciao members have rated this review on average: somewhat helpful
Review of Samsung DVD HR720

Samsung DVD HR720 - review by Neil2000

Advantages: Good value, excellent picture quality, easy to use
Disadvantages: Nothing of significance

Samsung DVD HR720 - review by Neil2000 Neil2000 17.03.2006 (17.03.2006) · Read review
Ciao members have rated this review on average: helpful
Review of Samsung DVD HR720

Samsung DVD HR720 - review by Mr_funster

Advantages: Choice of Media. Simple to set up.
Disadvantages: Very slow to load DVD

Samsung DVD HR720 - review by Mr_funster Mr_funster 17.04.2006 · Read review
Ciao members have rated this review on average: helpful
Review of Samsung DVD HR720



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