Advantages: Sales guy patient and informative (good service and efficiency) Disadvantages: Finance guy a real pain (poor service and efficiency)
Thre things that might prevent me returning to Sanderson:
- The addition of a final extra charge of £45 for indemnity or something after all the price negotions had been completed
- The two price offer on the car dependent on whether you took the finance offer or not (this is in fact illegal)
- The finance guys assertive incredulity when I did not want to take up his finance offer ("Surely you would rather borrow the money and have it in your bank?" Answer: "I can find someone cheaper to borrow from, namely my own savings")
Not impressed with their probity
However the actual sales guy was very good
And the car was okay (but so it should be as it was a pre-reg with only 25 miles on the clock) ...
Advantages: Wide choice, low pressure environment, competitive prices Disadvantages: There's not enough of them about!
, everything was presented in a "keep safe" envelope very well explained.
When we arrived for pick-up, early, they were still ready to greet us and dealt with us very promptly. Again, the explainations were clear and concise, nothing was rushed unless we were happy.
We were allowed to inspect the car inside and out before we signed the final handover, and the car came with 30days or 10000 miles warrenty in the event it developed any problems - they would fix them.
Free tax disc holder, cleaned inside and out.... everything working.... phone numbers provided in the event of any problems.....
All in all, I can't fault them. Nothing pushy, nothing pressured, a very welcoming and relaxed place to browse or buy, just like a supermarket. I have already suggested a neighbour pay them a visit - as the stock is changing all the time and you never ...
Advantages: wide range for selection Disadvantages: sometimes long waiting times
I bought my "new" used car about a month ago and am very happy with it. And as well with the service of available cars in castle donington. Apart from a bit of bad luck when I tried to pick up my car. But more on that later. I'll first give you some info about this "carsupermarket".
Choice and availability
Available car is a quite big "shop" to buy new and (mainly) used cars. They have more than 700 cars on site on the East Midlands, 10 acre carsupermarket display, preparation, and distribution centre, located 1 mile from M1, Castle Donington and they get new stock nearly daily. That gives you a really big choice.
Service
They claim themselvewe not to employ pushy 'Car Salespeople' but 'helpers' from other areas of the retail world. Ánd I have to admit, that I never felt under pressure. I went there several times, as I ...
