Security Systems & Alarms

Poor customer service

Advantages: Decent engineers
Disadvantages: Poor customer service, binding 3-yr contract, extra dial-out charges for non-BT.

The customer service for the ADT system is absolutely appalling, and they really have little clue on the physical workings and limitations of the system. Be aware that when you sign onto the system, it is usually for 3 years, and there is a termination fee if you try to cancel beforehand, even if it is a fault of the system and you are unhappy with it. They often don't make this clear to you when they are trying to sell the system to you. I was not ...
...mention how hard it was to get out of the contract. I became unhappy with the system after it began boosting my phone bills big time since I didn't have BT...the system dials out to a premium rate number every day as a test. For a while, it was even dialing out several times a day. They sent out engineers several times, but the problem could not be fully resolved so I tried to cancel. Although the retention team reassured me on many occasions by ...

LondonCustomer 20.05.2008 · Read Full Review
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Review of ADT Alarm

Safe & Secure

Advantages: Monitored system, cost effective, a national brand
Disadvantages: None

...really surprised to discover that ADT was the most cost effective out of them all. The reason for this is that my installation only cost £299 which includes the Metropolitan Police Registration fee. The system was installed in about 5 hours with the minimum mess. I opted also for a combined smoke/C02 detector that alerts the alarm receiving centre if I have a fire/gas leak. Most quotes I got were around the £900 mark plus the £300 or so a year for ...
...it has to have an ADT alarm, or you get another fitted). All in all, I think that having an ADT box on the outside of my home is a sure way to tell all the opportunist intruders that I'm not messing around when it comes to home security. Granted, it is £25/month, but for that I get piece of mind knowing that if my alarm goes off for any reason, I get police/fire brigade response and I know that someone is on their way in an emergency. I found that ...

PeteLuv 28.12.2007 · Read Full Review
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Review of ADT Alarm

The piece of mind alarm

Advantages: Easy to use.
Disadvantages: Watch out for the box settings

We purchased our Wicks wire free alarm when we moved into our new house three years ago, having been burgaled two years previously at our former address i needed something to give me piece of mind having two young children in the house (i became a bit of a basket case for a while after, and have developed ocd since!!) The alarm came with a keypad that has to be near a plug socket and plugged in at all times, although there is a solar battery in ...
...also get as part of the basic package two room sensors that if placed in the correct part of the room ie, the corner, scans 180 degrees round the room to detect movement. You also have three door sensors that detect the doors being opened. I would like to say that it was extremely easy to install, but i didn't do it myself my dad and uncle are called on for any electrical or diy things in the family!!!! The motion detecters are just screwed into ...

sarahbarrow 07.06.2007 · Read Full Review
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Review of Wickes Wire Free Alarm System

ADT cheaper than you think

Advantages: engineers who know what there doing
Disadvantages: none

...im a service engineer for ADT in the cardiff branch but who better to tell you what the company are like. First of all a bit of history about ADT ADT was founded in the 1870's when a group of telegraph company's in america merged to become Amercan District Telegraph hence ADT the company was bought by Tyco in 1998 ADT is one of the largest security company's in the world with millions of customers ADT in the uk is made up of ADT,Modern security,Thorn ...
...the past few years. ADT is a NSI Gold company (formally nacoss) ADT uk has over 30 branches in the uk and ireland. ADT unlike most companys nis split up into divisions installation and servce with fully trained and vetted engineers. So why choose ADT? Well they are the largest security company in the uk and unlike most companys they have dedicated engineers for service and installation so there never all tired up at once if you nhave a fault ...

welsh_wrighy 03.04.2007 · Read Full Review
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Review of ADT Alarm

Do You Protect Your Family And Home!!!!!

Advantages: Great Peace Of Mind
Disadvantages: None

...models I settled on the BT Home Monitor VP 1000 system which best fitted my needs. Below I will tell you how easy it is to install and the benefits of buying such self install systems and how it operates. This way of installing an alarm system can save you thousands of pounds. Setting Up -------------- Equipment : Control Panel, Two Key Fobs, Alarm Box, 3 Room Sensors, 1 Magnetic Door Catch. Fitting is very easy and below I will take you through ...
...or over the phone with BT and then they will instruct you when you can power up the unit and install the phone cable. You will then be able to check the status of your home security online from any computer over the net and set up your alerts to mobiles and landline phones so when the alarm is activated it will let you know you can register three numbers to be alerted. 6. Carry your key fob with you as this can turn on and off the alarm system and ...

bazzaoleary77 22.03.2007 · Read Full Review
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Review of BT VP1000 Home Monitor