Advantages Investment range
Disadvantages Appaling and rude customer services, poor slow messy website, Unexisting Investment Tracking
|Competitiveness of charges|
|Coverage of national/international markets|
|Staff courtesy/helpfulness||Very Poor|
|Quality of advice||Poor|
|Online - Content/organization of site||Very Poor|
|Online - Reliability/speed of site||Very Poor|
Author's newest reviews
Appalling customer service...
I've been using Selftrade for over 5 years now. One of their worst points is the website. It's got a shabby look-and-feel, it's very difficult to find what you are after and unless you are on a fast connection (forget 3G here) it hangs and feels very slow.Like most online brokers they make a fortune of your uninvested cash. Therefore, their motivation to offer you convenient and cost-effective options for your uninvested monies is very low.
Another really annoying feature is the appaling investment tracking, it's impossible to track your historic (or even current) performance. The most they offer is a file download in text format with just your current position or historic transactions.Forget about any meaningful reporting, graph or tracking of your investments.
I wouldn't that say they are a total rip-off, but close to. They manage to do it in a more subtle way. They are experienced silent fraudsters.I'm already slowly winding up my positions with them. Avoid if you can.
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