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sussexj

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Member since:14.07.2010

Reviews:1

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The most appalling customer service I've ever come across!

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14.07.2010

Advantages:
Cheap

Disadvantages:
Truly awful customer service

Recommendable No:

5 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. TheHairyGodmother
  2. Soho_Black
  3. sewbizzie
and 2 other members

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Just to re-iterate the majority of other people's views here: the owner of Sense Creative is, in my opinion, NOT a good person to speak to if there is a problem with your order. I spoke to this gentleman to enquire about the whereabouts of my order (having been assured the previous day they would be with me in the morning).

I began my conversation very politely, just by requesting some explanation for the reason my order had not arrived when I was assured it would be. The conversation quickly descended into acrimony due to his, quite frankly, astonishing rudeness, defensiveness and unhelpfulness.

Sense Creative may be cheap but I think anyone considering using them should be very cautious - if there's a problem with your order or the delivery date, you probably won't get any "sensible" customer care to resolve your scenario!

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Product details

Type Stationery & Office Supply

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This review of Sense Creative has been rated:

"somewhat helpful" by (100%):

  1. TheHairyGodmother
  2. Soho_Black
  3. sewbizzie

and 2 other members

The overall rating of a review is different from a simple average of all individual ratings.



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