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Reviews - Sentinel Card Services

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Excellent

“Wallet Goes Walkies - AGAIN”

published 17/11/2002

One number access to "stop" the lot

Need to keep telephone number safe elsewhere

Sue Magee was only singing the praises of writing in the Financial section the other day, and I remember thinking, “Hmm, if only I could think of something to write about”. Then a chance remark by Schmutzie set me going off at this particular tangent. There you go, Poppy, no sooner said than done...

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Excellent

one phone number to cancel everything

have to remember to add new cards

Sentinel Card Protection does exactly what is says on the tin. It protects your cards. It also protects your wallet, passport, driving licence and more. Just one phone call is all it takes for peace of mind once your cards have been lost/stolen. I took this out before we went to Cyprus as the...

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Excellent

Card protection, cheap, range of services

None

Sentinal Card Services is something I would not consider being without. It wasn't until I subscribed to the service that I realised how much it offered. Basically, its a card protection package. You provide them with the numbers of all your credit / debit / store cards and if they are ever lost...

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Not for me

“No Assistance when needed”

published 01/01/2008

Should provide a single point of contact in a stre...

Ends up costing time and money increasing stress w...

I have used Sentinel to provide cover for many years confident that if I should lose my cards in any way then Sentinel would remove some of the hassle. The reality was that when I lost my wallet sk-ing in Canada I was unable to get past the Sentinel answerphone! I then made contact with my bank...

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Not for me

overwritten by disadvantages

You can not get out

Unable to cancel the policy. Beware what you sign. I have been with Sentinel for years and when I decided I no longer wanted their services I wrote a letter to cancel them and they claim not to have received it. I have also contacted them by phone. But they do not offer Reference numbers for the...

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Not for me

published 01/04/2008

Now £30 a year, not £10!! Used to be a good value service. I was one of their first customers. At this price it's no longer worth it.

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Not for me

non

everything

I had the most awful experience with sentinel card protection. I am their customer for about 3 years and never contacted them for a claim. The customer service is very rude and not helpful at all. I asked my service to be upgraded to Gold they refused and offered to cancel my existing and sign...

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Not for me

“Impossible to use”

published 15/07/2014

None

Listed above

I've noticed these reviews are quite old so a quick update. I'm writing to explain some of the problems I have had with using Sentinel Card Services, and in particular its online system for maintaining credit card details. For those who do not know what this service is and/or who have not...

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Excellent

published 31/08/2007

I have just received my renewal for my CC Sentinal accont. It has increased from £20 pa to £30 pa.! I acknowledge that the cover has increased but by 1/3rd? I have subscribed for many, many year without making a single claim. Perhaps a no claims bonus could be offered along with a loyalty incentive? My rating covers the period up to my renewal notice for September 07.

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