Advantages lots of cheap, high quality shoes!
Disadvantages customer service not great!
Shoe zone was founded in 1917 and was called Bensonshoe. In 1980 it was bought by the Smith family. A year later Wassall PLC was bought acquiring 43 stores and doubling the companies turnover. Another company, Tylers, was bought 5 years later in 1986 adding more branches. The store has continued to grow and is now known as the 'shoe giant' Shoe Zone.
Outside the store there are several baskets containing shoes that are on offer. At the moment Shoe Zone is selling a lot of plimsolls on offer and children's school shoes, in time for September and the 'back to school rush'. I must admit that I find these baskets very luring and they always manage to lure me into the store.He store is very well organised and very tidy. I find this quite surprising as in many other shoe shops rejected shoes, hangers and screwed up paper is left lying on the floor. In this store however everything has a place and I can go straight to the section I need and usually straight to the size I need.
The shoes are arranges into ladies, men's and children's. In the Plymouth store the children's shoes are at the back, ladies to the left of the entrance and mend to the right. I know that once finding the shoe I like they will increase in size as I move down the shelf. I never have difficultly finding my size as the shelves are always full and tidy. With the shoes hanging up on the wall the larger sizes are near the back. Maybe I am a little lazy but I don't like this as it nearly always involves me getting in someone's way or poking my eye out with a sticky out pole.
QUALITY OF SHOES
I bought a pair of sparkly blue sequined shoes back in May for my summer holidays. I wore them every day for a month and still wearing them today and they are as good as when I bough them. The soles are very strong. Unlike many cheap shoe brands the sole has not peeled away and the sequins are all still intact. They are very comfortable and can be worn for very long periods of time without getting blisters or rubbings.
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