Shopping Channel - Ideal World
61 reviews from the community
Review of "Shopping Channel - Ideal World"
When 14 months old my Cyclone juicer, purchased from Ideal World, ceased working. I visited the Theolife web site and found it had a 2 year guarentee. I emailed them but had no response. So I rang Ideal World and explained that there was a 2 year guarentee. They arranged for the juicer to be picked up at my home, which it was 3 days later. Having heard nothing for several weeks I again rang Customer Services. This time I was left on hold for 15 minutes to be answered by someone who took and repeated all details, which took at least 10 minutes. I was told someone would contact me. This did not happen but today, 1 week later, a replacement machine arrived from the manufacturers. Obviously my telephone call was acted upon. Therefore I am perfectly happy with Ideal World service. With their high volume of sales, and inevitably returns, I feel one reminder call is acceptable. The speed in which they took responsibility and arranged for return was exemplary.
Product Information : Shopping Channel - Ideal World
Manufacturer's product description
Listed on Ciao since: 02/08/2000