Home > Internet > Web Services > Sky Broadband

Sky Broadband

Product Information

Community Quote

I don't know whether my experience is unique (I doubt it) but all I can say is if I really had a choice, Sky wouldn't be my ISP. Last November (2006) I decided that my 2mb ADSL link was inadequate and, faster being shunned by TalkTalk (I was a OneTel customer, part of their group, and they ... Read review

User reviews »

1-5 of 88 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 1bazward

bazward

So that's what "the Sky's the limit" means

Advantagesfaster, cheaper

Disadvantagespoor support, headless chickens in call centres, poor procedures,

"...I really had a choice, Sky wouldn't be my ISP. Last November (2006) I decided that my 2mb ADSL link was inadequate and, faster being shunned by TalkTalk (I was a OneTel customer, part of their group, and they wouldn't upgrade me), I went for the Sky Max Package. Not difficult to sign up, the website said. Huh! I checked the availability in my area and it was there, so I called them up as an existing Sky customer. I have the premium channels, ..." Read review
21.05.2007

Ciao members have rated this review on average: very helpful

Community Level 1Adders.P

Adders.P

Sky Broadband - True to their word

AdvantagesVery fast download speeds, brilliant technical support.

DisadvantagesRegular need to reboot router.

"...package is free to all Sky TV subscribers. The connection speed is quite slow, and there is a download limit of 2GB per month. As with all Sky Broadband packages, the router is included for free. '''Key Features''' *Up to 2Mb download speed *2GB/Month Download Limit * One-off £60 setup fee All in all, the base package is suitable for occasional browsers, but not regular internet users. ===Mid=== The Mid package is Sky's middle broadband package. ..." Read review
13.04.2008

Ciao members have rated this review on average: very helpful

Sky Broadband

Advantagesfast speeds, good service

Disadvantagesconnection drops sometimes

"...the broadband service provided to Sky TV customers by BSkyB. == Sky Broadband == Sky Broadband is an ADSL broadband provider, where the broadband is supplied via a landline. It is not be be confused with dial-up, as you can still use your telephone at the same time, and there will be no interferance, as your connection is split using an ADSL filter. == Packages and prices== There are currently 3 sky broadband packages ''' Sky Broadband ..." Read review
13.04.2008

Ciao members have rated this review on average: very helpful

Community Level 2Snorelax63

Snorelax63

The Sky isn't the limit

AdvantagesAffordable, reliable, fast

DisadvantagesMine drops the connection every night at roughly the same time.

"...so decided to switch to Sky Broadband. My old provider had been charging me for the 8MB service for 8 months but we were only getting the 2MB service which was £10 a month cheaper. Well... Switching was simple, first we told Sky Broadband we were interested in joining them, the chap on the other end of the phone said we needed to get a MAC code from our current provider and when we got it, we were to phone back on a different number that he ..." Read review
23.05.2007

Ciao members have rated this review on average: very helpful

Community Level 2midas1

midas1

think carefully before falling into this

Advantages cheap if your a sky tv subsriber

Disadvantagescustomer service/ email outages/web portal

"...the various mailshots/adverts being a Sky tv subscriber you were hit with a deluge of promo offers from them, but decided yeah ok it is cheap £10.00 a month for their MAX service compared to Bt 's £26.99 for 8 MB but lets wait and see give it a few months to settle in. On Feb the 1st after many fruitless hours on BT "help lines" i decided ok lets give it a bash.......... Ordered it online and after various letters giving me 5 differing go live dates ..." Read review
15.04.2007

Ciao members have rated this review on average: very helpful

Show all 88 reviews

Sponsored links

Product Information for "Sky Broadband" »

Product details

Type Internet Service Providers

Ciao

Listed on Ciao since 10/11/2006

Compare Sky Broadband to other similar Web Services »

similar by Type (Internet Service Providers)
Speed, always-on, flat-rate charge, leaves phone line free for voice calls
expensive, seriously crap news server, only available in areas of high population, must have a BT line, must have a credit card or Visa Delta card, less than fantastic technical support, poor customer service, extra software, can't use it with Opera (*)
Innovative
Patchy service (*)
good content, no logon problems
slow mail server (*)
fast connection, cheap, good customer service
none (*)
Good speed, no engage tones,Used to be great.
Not good value for money anymore.Poor technical support. (*)
Fast connection, no contract
none (*)
Free Domain Name
Only access through dial up (*)
Cheap
Total disregard for customers (*)
They CLAIM up to 8Mbps LIVEBOX speed ~ can connect 2 computers via Ethernet plus 6 wireless
MY PERFECTLY ADEQUATE WANADOO Broadband connection disappeared OVERNIGHT for over two months! (*)
1MB Fast Connection, Reliable 24-7, Fast Download times
Poor Technical Support (*)
similar by Name (A-Z) (S)
Can write about anything.
The money is rubbish! (*)
reliable, cgi,php,mysql included
a little more expensive than other webhosts (*)
Great Support, many active users and features
Might not be a good place for kids! (*)
was a good job
staff were sold short (*)
Good service once you're up and running
I waited ages for the software and the instructions were hopeless (*)
(*) Reviews by Ciao members


Are you the manufacturer / provider of Sky Broadband? Click here