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Reviews - Sky Broadband

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Excellent

Very fast download speeds, brilliant technical sup...

Regular need to reboot router.

Sky Broadband is the broadband service offered by BSkyB. Sky currently offer an ADSL broadband service which - in simple terms - means it comes down your telephone line. Sky offer three different broadband packages with their own advantages and disadvantages. The Packages Base The Base package is...

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Satisfactory

faster, cheaper

poor support, headless chickens in call centres, p...

I don't know whether my experience is unique (I doubt it) but all I can say is if I really had a choice, Sky wouldn't be my ISP. Last November (2006) I decided that my 2mb ADSL link was inadequate and, faster being shunned by TalkTalk (I was a OneTel customer, part of their group, and they...

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Excellent

“Sky Broadband”

published 13/04/2008

fast speeds, good service

connection drops sometimes

'Sky Broadband', is the broadband service provided to Sky TV customers by BSkyB. Sky Broadband Sky Broadband is an ADSL broadband provider, where the broadband is supplied via a landline. It is not be be confused with dial-up, as you can still use your telephone at the same time, and there will...

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Not for me

None

More expensive than their Unlimited package, rubbi...

Back in January our contract with BT ran out so Shushy (my wife - and yes - that really is her name) decided to scout out what alternatives we had. As we live out in the middle of the country we're a bit limited for choice in regards to what we can get broadband wise. There's no cable around here...

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Super

Speed, price, ease of set up, free McAfee suite

Dependant on your exchange being unbundled, lack o...

I was with Orange Broadband on the "up to" 8mb service for £5 a month as I am a mobile customer. I decided to move as my service with them was dire to say the least. You can only get the cheaper Sky broadband if you are a TV subscriber and your exchange has been unbundled via LLU - Local Loop...

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Not for me

“Sky's fall from grace”

published 13/10/2007

A cheap broadband solution for basic Internet acce...

A very low quality Internet service (too poor for ...

Sky seduced me away from Telewest (now VirginMedia) with a tempting offer of TV, telephone and broadband for a very competitive price. I admit that I didnt' realise that I would also have to pay BT£11 per month for a telephone line, but that was probably my fault for not reading the smallprint...

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Excellent

“The Sky isn't the limit”

published 23/05/2007

Affordable, reliable, fast

Mine drops the connection every night at roughly t...

We were with another broadband provider and I became seriously disgruntled with their customer service (or lack of it) so decided to switch to Sky Broadband. My old provider had been charging me for the 8MB service for 8 months but we were only getting the 2MB service which was £10 a month...

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Excellent

FREE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Only free with SkyTalk - still cheap without thoug...

I practically grew up with Sky. We have had it ever since I was about 7 when it first came out. I have only gone without it for a couple of years when I was 16. This was only because I had just moved out and couldn't afford to get it installed (it was a really hard time for me, lol!). Seriously...

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Excellent

“Lots to say”

published 07/05/2009

cheap

none for me

Are you sitting comfortably? Then we'll begin. Hopefully this will be an informative and enjoyable read for you. When I got my own house we got Sky TV. My parents only had the terrestial channels, and I love tv (i've since converted them and now they have Sky!) Sky Launched their Broadband...

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Satisfactory

Value for money (although you have to have SKY TV ...

Poor customer service, unreliable info given, no f...

Having used various providers in my time I have to say Sky do not rate highly in the whole scheme of things. When it works it is great, and to be honest we've had a good run with it. But as soon as you have a problem then the headaches start! Our broadband went down for no apparent reason, so we...

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Not for me

“Avoid Sky at all costs”

published 23/08/2009

cheap

totally incompetent

I just wanted to warn anyone considering signing up for Sky broadband to save yourself the bother. If after reading the below, you still sign up... you only have yourself to blame!! In April 2007 I moved house from Basingstoke to Colchester. I cancelled my Sky Broadband in Basingstoke and signed...

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Excellent

“Extremely reliable service!”

published 30/11/2008

Reliable; no line-drops; very good router.

None at all!

I've been a Sky Broadband customer for 11 months now and I can honestly say that they've been the best ISP I've ever had! I was with Virgin for years, from the first days of horrendously slow dial-up to the modern days of wondrous Broadband. However, I had frequent line-drops with Virgin, even on...

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Not for me

cheap if your a sky tv subsriber

customer service/ email outages/web portal

Having been a BT subsciber for internet services since i started using the web at home way back in 1994 I was always happy with the service they provided upgrading from dail up to ISDN homehighway and ultimately Broadband when it became available in my area. Then had a few problems with 8Mb...

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Good

“Sky Broadband”

published 30/05/2008

Quick and good value

Can be quite inefficient

SKY BROADBAND We've had Sky Broadband since it first came available in our area about 2 years ago now. In my opinion, it is a great ISP which offers good speed and download limits etc. for a great price. We have the top package, which is the most expensive at £10 per, and this is cheaper than a...

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Good

“Broadband - Not for all”

published 01/04/2007

Cheaper than others, 16 MBit line

unreliable connection, poor customer service

Well, Where do I start? For almost 14 months, I had BT Broadband at home. Never had any real problems with it except that it was an 8 MBit service and costing almost £25 a month. Then, I got a letter from SKY saying they were willing to give me a 16 MBit line at £10 a month. Hmmm... that is...

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