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Member since:21.01.2009

Reviews:3

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Sky & Sky talk customer service is a joke

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08.08.2009

Advantages:
Having it all on the one bill

Disadvantages:
Shocking customer service

Recommendable No:

Detailed rating:

Line Quality

Customer service qualityVery Poor

Customer service waiting timesVery long

Tariffs & ChargesReasonable

Accuracy of ChargesPoor

Range of services (call waiting, etc)Satisfactory

Value for moneyPoor

3 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. Soho_Black
  2. TheHairyGodmother
  3. sandemp

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I have had my telephone service disconnected 4 times by Sky through no fault of my own. I pay by invoice which takes a few days to get to me but they have cut me off before i get the invoice stating late payment. As if this wasnt bad enough the last time they disconnected me they requested 2 months in advance to reconnect it. This was the last straw and I'm now changing telephone providers. If it wasnt for Sky being the only satellite provider in the UK I would have changed that also. Each and every time I have spoken to theyre customer services they are unhelpful and give the impression they couldn't care less!!!!!! I wouldn't recommend them at all. One of the reasons I signed up to Sky talk is to have everything on the one bill but its really not worth it.

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This review of Sky has been rated:

"somewhat helpful" by (100%):

  1. Soho_Black
  2. TheHairyGodmother
  3. sandemp

The overall rating of a review is different from a simple average of all individual ratings.



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