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85% positive

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Review of "Smile"

published 05/01/2009 | Cola1
Member since : 05/01/2009
Reviews : 1
Members who trust : 0
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"Poor service"

I don't think that they're as good as some people make them out to be. If you have a problem then you need to write them a secure message. Hopefully it'll be as small problem as you are only allowed 15 minutes to compose it. Failing to do so, will annul the message. This is a bind if you are not computer competant. Also you never seem to get the same operator, you had before, if problem is on going and need to write following messages. This means that there's confusion and more messages. Why don't they just allocate one complaint/problem to one operative, to save confussion ? I have an on going problem and must have used at least 8 different contacts and it's not yet concluded.

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Comments on this review

  • majeedkazi published 05/01/2009
    Hi, Welcome to Ciao......
  • 1st2thebar published 05/01/2009
    - H - I must say that they are a complete waste of time; Smile need a 100% e-business re-think
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Product Information : Smile

Manufacturer's product description


Listed on Ciao since: 08/06/2000