Snazal.com

Snazal.com

I ordered some books to the value of £175 from snazal.com on 20.10.09, they finally arrived on 17.11.09. Waiting 28 days for a book that amazon could deliver the next day is ridiculous. There is no phone number on snazal.com in order to contact customer services. They did not reply to any one ... Read review

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Reviews of Snazal.com »

1-2 of 2 reviews of Snazal.com

Superbly slow to deliver books and poor customer service

Advantages: I paid £175 with snazal instead of £185 with amazon
Disadvantages: 28 days to receive books when told I would receive in 5 days max, poor customer service

...the value of £175 from snazal.com on 20.10.09, they finally arrived on 17.11.09. Waiting 28 days for a book that amazon could deliver the next day is ridiculous. There is no phone number on snazal.com in order to contact customer services. They did not reply to any one of my emails that I sent them and I eventually found their phone number due to a faulty link in an email I received from snazal. The link they provided was for another website for ...
...I tracked snazal's number. The staff were unhelpful and blamed suppliers for the problem. They made no effort to tell me about any supply issues. I therefore opened a paypal dispute for non-receipt of goods as I thought I had lost the battle with them. They eventually replied on paypal and asked me three times to close the dispute as they felt they had resolved the problem despite me not having received the books yet. Be warned, in my opinion it ...

theowlandthepussycat 19.11.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Snazal.com

Cheap books, nice website.

Advantages: A good website with lots of products!
Disadvantages: Postage charges

A good website with a range of different titles to browse through. I liked the layout and found the navigation of the website easy to use. With thirty four categories to look through, this website has plenty to keep people happy. The products are reasonably priced and postage is quick and not too expensive. Postage is what lets this site down, however. Many of its rivals (such as Amazon) offer free delievery, Snazal does not. It does post to anywhere ...

Armaysha 29.08.2009 · Read full review
Ciao members have rated this review on average: not helpful
Review of Snazal.com

Compare similar products to Snazal.com »

Quick and easy to use with Next day delivery
There is not EVERYTHING on there, just MOST things. But we cant have it all! (*)
Cheap, convenient, plenty to choose from
Postage (*)
Lots of choice
Delivery charges overseas (*)
DVDs posted to you.
You might not get your top priority dvds first... (*)
Huge choice - Bargain prices
Can be a little slow to load (*)
Author information, well set out, special offers, quick delivery
Back catalogue would be good, as would competitions (*)
Excellent back catalogue
Intrusive Marketing (*)
SEE TEXT
SEE TXT (*)
good mixture of meal ideas
some bits can be tricky (*)
Excellent customer service and a speedy turnaround.
There isn't any! (*)
great selection of music
to many great things to choose from (*)
Very competitive - Bargain Prices
Similar to other online shopping website - not original (*)
Great for academic books, free delivery, good service
Browing somewhat limited, not the cheapest (*)
Cheap, good quality, no tie in
Occasional delivery problems, limited range (*)
Huge selection, good prices, fast and efficient, free deliver for £15+ orders
Delivery not always free and can be expensive, Items not always cheapest (*)
(*) Reviews by Ciao members


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