It's a sad experience when a product that you have grown to love develops a fault, but this was precisely what happened.
The camera was a dinky little unit, constructed of hard wearing metal, that simply oozed class and gave the impression it could survive an apocalypse.
This was not to be, when a tiny piece of dust conquered the lens frame and made a home for itself on every one of my holiday shots.
Convinced that a cheap little repair would get the unit up and running again, I was proven wrong when the repair estimate was £45 +, a quarter of the price of the camera, which was only 11 months old.
All it needed was a little spring cleaning inside the lens, but alas, only a complete mook would pay this much for the service.
A quick trip to Jessops the camera specialist's reveal that the model P200 has a 'higher than usual' failure rate, with the on site specialist claiming that the lens was 'very' susceptible to dust primarily because of the, and I quote 'cheap casing'.
Not pleased with the expert analysis, I brought the information I obtained to the attention of PC World (where I purchased the camera) and after a lenghty battle manage to secure a full refund, despite the matter now exceeding the 12 month guarantee (courtesy of PC World dragging the matter on for over 2 months, since I first highlighted the problem to them).
If you're lucky enough to obtain a fault free unit, then this camera is very special indeed. Capable of stunning shots, courtesy of its extendable zoom feature and 7.2 megapixels. This camera continually amazed me with every shot it took, even occasionally beating my Panasonic Digital SLR camera.
This camera comes recommended, and PC World deserves thumbs up for their reluctant, but nevertheless respectable customer services, and nil points to Sony, for choosing to use questionable materials in producing the camera.
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I always rated Sony's products very highly but I suppose even they have thier 'cost cutting' moments. Decent review.
dharma.roy 18.12.2007 18:51
Good Review, I'ts a shame the dust killed it, You stated that the camera was 11 month old but then you said that it exceeded the 12 months gurantee. I was a but confused with that.
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(Dec 19th, 2007)
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