Advantages Good for the deals
Disadvantages Poor for the eye test
This review is for the opticians store Specsavers.
They employ over 26,000 people and are owned by husband and wife duo known as Doug Perkins and Mary Perkins. They launched Specsavers in 1984 and in the year 2002 had even ventured into hearing centres which would be run inside Specsaver stores as well.In the year 2008/2009 they made revenue of £1.2 billion pounds and it goes to show how capable they are at producing quality items which people keep returning for.
I have a Specsavers which is set on two floors, you have the upstairs for the contact lenses and downstairs for the frames and the store layout is pretty poor in all honesty.
There is constant mirrors everywhere which give people an idea of how they look and in the middle of the floor is where the customer service desk is located and how you find out where to go.There are about 20 desks behind the customer service one which is with employees speaking to customers and trying to sort out glasses for them and other details.
Upstairs is a similar idea but with more focus intended for the customers, there is a small waiting area with about 4 chairs which seems pathetic but I guess they know what they are doing.
Throughout the store there is a constant green and white theme which leaves you tired and almost asleep and there is no magazines to occupy your time so you just have to sit in silence and hope you get seen straight away.
You sit down and have to read first off all the back wall with some letters starting off big and working smaller and smaller to form this triangle shape and when you cannot see any more if you’re struggling with your vision you then get to have these frames put on your head and the continually ask you are you comfortable with the vision now and seeing if the new lenses they keep putting on the frames are actually assisting your vision.You then have to see which is brighter the red or green light and sadly this method is repeated for what seems eternity as it takes forever and is annoying. You then get given a short text to read which is very small and once you have read the first sentence they say stop and then you’re left with the dreaded lights off and lights in the eye.
To be fair the eyes are good for some things but when someone signs a bright light into your eye and seems obsessed and turned on by what he sees then it worries you.
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