Spicer Haart

Advantages: Local
Disadvantages: customer service, does not communicate with each other

Before I start I have never complained about anything - I used to be a complaints manager for a bank - I hate complaints - but sometimes you cant help but complain, when you are treated badly - I am writing this purely so other people may make an informed decision on how this office has treated me - I hope they do not treat anyone else the same way, and I hope they read this and improve their customer care - I would not recommend or use Haarts ever! ...
...Halford St, Leicester wit Karl Flynn, a very impressive valuer. I made my decision to go on with them on the promise of a quick sale - they had lots of people waiting for my property in a sought after area. So I signed. What happens next . . . nothing significant, I asked them to drop the price, they did not do this straight straight away, I made a complaint to their head office over lack of service, I then get a call from a female member of staff ... Read review

Advantages: nationwide well known estate agent
Disadvantages: hopeless search facilities online and unhelpful staff

...house on the market with Spicer Haart. I am currently house hunting and as I am looking to buy a property that is not in my local area the internet has been a great resource. I also think that websites are the way forward when selling a property and would make my choice of agent to sell my house taking into account the web services they offer. There are many fabulous websites out there that will show you just what an agent has available, give you ...
...a plan or a virtual tour together with information about the local area. Unfortunately www.Haart.co.uk is not one of these. ~~~~~ Design ~~~~~ Someone really needs to address the design of the site and quickly. The home page appears muddled and often fails to load correctly. The colouring, whilst attractive to the eye makes the site very difficult to read. The page is divided into three frames, one across the top (containing some very funky, yet ... Read review

Advantages: Quick, efficient
Disadvantages: Not always entirely professional...

One of the largest estate agents in Europe, SpicerHaart. And the agents I currently rent from. I began my experience with Haart in the rainy summer of last year, having booked a house viewing with them. We waited for the agent to arrive, which he did - late, and then the most unprofessional thing I have seen in a long time occurred. He had brought the wrong key. After trying it for five minutes, he eventually realised we weren't getting in. He then ...
...partner as we stood somewhat uncomfortably in the rain. I can't help but wonder if he was expecting us to leap for joy and immediately sign the tenancy agreement, but needless to say - we didn't. A week later they called me again, telling me they had a property they thought I should see. I originally declined; I was being judgemental as the other houses I had seen in the area were not to my taste at all. However, through some persistence, he finally ... Read review

Advantages: they put your house on right move although everyone does this
Disadvantages: no communication, always chasing, promise everything but don't deliver

Haart estate agents in Lincoln are very unprofessional. As part of their advertising they say that most estate agencies are criticised for not providing feedback, well we receieved feedback from 1 out of 6 viewers. It took the 2 weeks to get a brochure together and 1 week to get a for sale sign put out side the house which they left outside for 2 weeks after we took the house off the market. As far as professionalism and organisations goes they are ...
...the wrong day having checked their appointment with Haart it seems they were in the diary more than once. When offers were sent to us in writing they did not make sense, one said the couple had a place to sell, the other offer said the same couple were first time buyers. So did they have a place to sell or not? The manner i was spoken to on the phone was particularly bad, one woman said things like \'i have emailed you once if it hasn\'t come then ... Read review

Advantages:
Disadvantages:

...you can guarantee plenty of hassle but to be fair it is not always the estate agents fault. Oh Spicer Haart? Yes I used them recently. They treid hard, returned most telephone calls, found a buyer pretty quickly and at the right price. So yes, I have to recommend them. ... Read review