Staffordshire Building Society Corporate Profile
Advantages local friendly mutual
Disadvantages have to be in area for investment accounts. could get swallowed up by a greedy PLC
I am a member of the Staffordshire and am unashamed to say I am a fan of almost everything they do. This profile, partly my own and some bits from their website should give prospective customers an insight. The Staffordshire Building Society is a "determined mutual", although nearly 100 years old, it is recognised for its progressive use of Multimedia, and is successfully managing to ride the wave of advancing technology. The Staffordshire seem to believe in the traditional values of excellent customer service, quality products and most of all delivering value for money. Although it is a medium sized regional society its combined call centre and postal operation effectively serve customers nationally. It invests heavily in its local communities and every year asks its members to decided how sponsorship monies should be distributed.
Staffordshire Building Societies stance on mutuality is clear, it can "only offer quality service and competitive products by remaining a mutual society, owned by, and run for, its members.""Staffs B/S is 18th largest Building Society in the UK and was the ‘What Mortgage’ 1999 Best Regional Lender. The Society has 49 branches based mainly in the West Midlands and a national call centre & postal operation. Half of the Society’s borrowing members currently benefit from the Society’s Mortgage Loyalty Rate, which they receive after being with the Society for 5 years and which is currently 0.4% below their base rate."
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