The glass of our Stoves oven was inadvertently cracked by a plumber during a routine gas inspection in October and we had to order a new outer door for the oven. We did this mid OCTOBER and the current delivery estimate is not until mid DECEMBER - that is we are without an oven for at least 2 months and quite possibly without one for Christmas.
It is also the second time we have had to replace the door - the first one was too heavy for the hinges and broke off, and had to be replaced (at great expense) with a different door overcoming the design flaw.
Buy from a larger brand which will be able to provide parts and after-sales service. The oven looks great and works reasonably but I would NEVER buy Stoves again.
How helpful would this review be to a person making a buying decision? Rating guidelines
Not really a review is it, which incidentally is what Ciao is all about. This isn't somewhere to join just to complain, you have the wrong site. There are forums and retail websites where you can spout your gripes.
Nov 13th, 2009
somewhat helpful by (50%):
not helpful by (50%):
