This was the worst product we have ever had. The dimplex stoves cooker was extremely bad in every repescts. It looked great in the shop, suited the kitchen design but what a mess. It was a poor cooker as the temperature of the ovens did not work properly. This is why one has temp. controls ... Read review
...have ever had. The dimplex stoves cooker was extremely bad in every repescts. It looked great in the shop, suited the kitchen design but what a mess. It was a poor cooker as the temperature of the ovens did not work properly. This is why one has temp. controls so that baking and cooking can be easily done without fuss or concern. However engineer could not fix it and after 6-7 call outs the company said it was not a manufacturing problem but something ... ...waited till the guarantee ran out and then said they could fix it in ireland for very high prices. Every aspect of the after service was appauling. they could not get an expert to answer why there was poor quality in all aspects. I brought another engineer in to see what the problems were and he said that quality, parts, manufacture of product worst he had seen and suggested certain remedies. I passed this on to dimplex. I received a letter saying ... more
This was the worst product we have ever had. The dimplex stoves cooker was extremely bad in every repescts. It looked great in the shop, suited the kitchen design but what a mess. It was a poor cooker as the temperature of the ovens did not work properly. This is why one has temp. controls so that baking and cooking can be easily done without fuss or concern. However engineer could not fix it and after 6-7 call outs the company said it was not a manufacturing problem but something else. They never replaced it, did not answer calls and waited till the guarantee ran out and then said they could fix it in ireland for very high prices. Every aspect of the after service was appauling. they could not get an expert to answer why there was poor quality in all aspects. I brought another engineer in to see what the problems were and he said that quality, parts, manufacture of product worst he had seen and suggested certain remedies. I passed this on to dimplex. I received a letter saying they could fix it at an huge price and this was at a discount as they realised there was some issues.
ringland 11.04.2009 (10.04.2009)
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Review of Stoves RICHMOND 1000
Performance
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Quick review of Stoves RICHMOND 1000
My wife and I bought a Stoves Richmond 1000DF cooker 10 months ago and we've been absolutely delighted with it.
Perhaps CJ111111 (another reviewer) had a rogue one in a batch as our experiences have all been very positive. We've not experienced any of the problems reported by CJ111111 (e.g. knobs peeling, difficult doors, oven trouble). Our one has worked flawlessly, so far at least, and I wouldn't hesitate to recommend one of these stoves to anyone thinking of buying one. In our experience at least, it's been an excellent product. ...
Simon_FTB 28.10.2007
Ciao members have rated this review on average: helpful Review of Stoves RICHMOND 1000
Advantages: Looks nice in the shop Disadvantages: Wears quicjkly, cheap plastic parts, poor customer service
Avoid all Stoves models, particularly their "range" style double ovens. I purchased the very similar 1000GDLSVS , 8 burner double oven model. Looked good in the shop, however the control knobs turned out to be made of cheap plastic covered in plastic silver/foil. The silver has peeled on every control knob in sharp shards revealing awful looking yellow plastic. The oven doors are difficult to close without slamming them and the grill and ovens are ...
CJ111111 31.08.2007
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Ciao members have rated this review on average: helpful Review of Stoves RICHMOND 1000
Performance
Durability
Cleaning & Maintenance
Safety
Value for money
Quick review of Stoves RICHMOND 1000
Do not pay for Stoves to install, the delivery/removal people are poorly directed and when they do arrive they will find every reason not take away or install.
Very poor service ...
cleavea 01.05.2008 (29.04.2008)
Ciao members have rated this review on average: somewhat helpful Review of Stoves RICHMOND 1000
