Advantages Great prices, excellent customer service & delivery
Disadvantages Huge selection of brands - but not all products
Well, the goods duly arrived and my neighbour was charged £22 duty. I duly sent Strawberry an email checking out their goodwill policy on customs charges and received a lovely email back from them, apologising, and asking me to send the customs invoice to them by post or fax and they would credit my card with the £22!I call that excellent customer services - if you can spend the time checking out the policies on these sites, its surprising what you can find!
My friend bought over £100 worth (this may have influenced their goodwill decision, but worth a try with smaller purchases) and said she had saved £40 on buying the same items in town.They have a good selection of products (not always the ones you want, but hey, you can't have everything - AND what you save on the products they do have, you can use to buy the ones you want from other sources?)
So to summarise - excellent customer services, plus Free Delivery, wide range of brand names - what more could you ask for?Highly recommended site - happy shopping!
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