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Have used this site now for some 4 years. Good prices and have the hard-to-locate stuff that I like i.e. scent etc that I can no longer source in the UK. I've tried another site but what turned up from that was counterfeit. Strawberry.net's stuff has been authentic every time! We know the smell of what we're after and know what to look for on packaging - A1 every time!
As regards customs - when charged Strawberry.net has refunded without question as soon as I've emails copy of receipt.
I trust this site implicitly and recommend to everybody. Selection seems quite extensive and they have deals on from time-to-time: an extra 10 percent off now-and-then is much appreciated.
In summary: There are some rip-off sites out there selling counterfiet good. Strawberry.net is an exception; it's goods are authentic but well-priced. They've been consistent over a number of years and I'd recommend to my friends - indeed I do.