Streamline.net

I just thought I would point out some facts which are probably not known about streamline. net. Originally it was a very small company started by the owner in Derbyshire. It grew rapidly and was doing very well - over about 8 years I believe. Towards the end of the time - Oct 2008 There were about 12 web support staff who covered this service hroughout the day and night every day of the year. They were a nice close-knit group and enjoyed their job in this small family company. In April 2008 Streamline.net was sold for a huge sum - several millions - to Fasthost based down in Gloucestershire ... more

Price wise their service is very cheap, but their customer support is deplorable and almost non-existence. Their technical support teams are arrogant, unprofessional, technically inept and need to be lead and coaxed at all times. A portion of our website is the Daily News Section (http://www.cais-soas.com/NewsUpdate.htm​), which requires to be updated every few hours, or at least once a day, and though it is still visible over the internet but we haven't been able to update it since April 25, 2008. Apparently we cannot publish our website, since the FrontPage Extension has been removed and they ... more

Cheap and nasty web hosting to be avoided at all costs. I have been very disappointed with this hosting, I am on a linex server on the most expensive /comprehensive package. So far in the 3 weeks which I have ran my website the linex server have been down several times that I know of (once for the best part of a day). The SQL server has been down for at least half a day that I know of. The email servers have also been down (but at least I got an apology email about that). I have received no apology for the other incidents, despite numerous support tickets about it. They manage to keep their ... more

Operating 12 web-sites of my own Streamline looked like a good alternative to the many other providers out there given their good value hosting packages. Unfortunately this is as good as it gets and I could write a novel on the negatives involved, however I'll only concentrate on the major issues for now. If your looking to host a normal web-site that uses html only then you shouldn't have too many problems with them however if you're looking to operate a site that uses php, msql then I would definately advise you to steer well clear. Firstly there is no provision for access to the php.ini ... more

Why can't I give zero stars? Like many, I have reported them to local trading standards too, but since I'm out of the country they won't do anything. Streamline stole nearly 100 pounds from my bank account after I sent them notification of cancellation of my account (with seven business days notice as per their Ts & Cs). I then left the country for two weeks. In the mean time, they sent me an email back saying "are you sure you want to cancel? We won't cancel until we hear back". Obviously when I got back to work and started checking my work email, there was the ten day-old message and my a/c ... more