Disadvantages Too many to list ...
|Competitiveness of APR|
|Comprehensiveness of range of products|
|Efficiency of service|
|Value for money|
|Online - Content/organization of site||Very Poor|
|Online - Reliability/speed of site||Very Poor|
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Swinton Insurance - the...
Swinton Insurance renewed my insurance automatically without permission, despite being told several times over the phone that i was looking for cheaper alternatives and if I didn't find one I would get back to them to renew. They then had the sheer audacity to charge me £57.46 for a week's cover for insurance which I hadn't agreed to. They threatened me with a debt collection agency if I didn't pay up plus costs. When I questioned this they said I had to prove to them that I had taken out insurance with another company!!!! Referred to financial ombudsman and the case is ongoing., Customer service department clearly reading from a script and very unhelpful. Absolute nitemare - don't take out insurane with Swinton. Its classic hard sell tactics and the customer is always wrong.
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